Healthfirst (New York) "work life balance" Reviews | Glassdoor

Healthfirst (New York) Employee Reviews about "work life balance"

Updated Oct 10, 2019

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2.8
44%
Recommend to a Friend
69%
Approve of CEO
Healthfirst (New York) CEO Pat Wang (no image)
Pat Wang
269 Ratings
Pros
Cons
  • "Unless you’re upper management making(in 17 reviews)

  • "A lot of turnover within employees, silos within divisions, heavy meeting culture, work life balance does not exist(in 16 reviews)

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Reviews about "work life balance"

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  1. Helpful (6)

    "Growing & Changing Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Healthfirst (New York) full-time for less than a year

    Pros

    This is a company that is growing very rapidly, in an industry that is changing even more rapidly. In growing/changing environments, there will be conflict, new processes and turnover. New people need time to learn new things, folks who built old processes are resistant to change. The entire healthcare industry is under the same pressure. The Healthfirst experience is very unique in that a mid-sized regional... carrier has such a "small company" feel to it. The experience is what you make of it - there is a seemingly infinite amount of work to get done in a short time frame. There is every opportunity to build a really strong knowledge base for your career in whatever area you choose. The small company environment creates very high visibility; if you are good at what you do, you can stand out as a high performer and get ahead. Unfortunately, if you're not good at what you do, you also stand out. But if you are up for a fast-paced, evolving environment, Healthfirst offers a unique opportunity to grow. While many employees complain of "growing pains," Healthfirst is in a very good place compared to other companies in the industry. Healthfirst is adding employees, investing in tools and building out new products - a lot of other companies are losing licenses, shedding members and merging/downsizing. As new processes, tools and people are added, there's a chance to learn something about them. This is in stark contrast to companies where things are changing, and you have to worry about being laid off after all the hard work you've put in. Most companies fit in the latter statement - Healthfirst is one of the few places with a huge amount of opportunity. By far, the best part of this company is the people. Everyone I have worked with is extremely friendly, positive and helpful. The team outings, both social gatherings and sporting events, are all a blast. Everyone cares deeply about what they do, and the value we provide to our members. There's a great sense of pride and teamwork, and that makes it really fun to work here.

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    Cons

    You have to be the right type of person to work at Healthfirst. Given how much everything is changing, and how fast-paced it is, it's not a great place for people who want to come in, casually "turn a crank," collect a paycheck and go home. The work/life balance does get a little tough at times - but good focus, planning and communication can limit the downside (that's the same for any job where long... nights/weekends are a problem). As I mentioned earlier, due to the visibility, if you're not good at what you do, you tend to stand out as a low performer. Compensation is fair, PTO is very fair; the only downside is the workload - which can be an upside for the right person.

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    Advice to Management

    Be patient with your team - a lot of them are new and learning. Lead by example - show your team how you want them to act. Go on the offensive - any business can be made profitable and sustainable, but securing that top-line growth is hard to come by. Get membership. Your team is very good about building on member and financial health.

    Healthfirst (New York)2014-11-06
  2. "Good Experience - Long Work Hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Intern - Internship in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Healthfirst (New York) for less than a year

    Pros

    Fast paced environment, learned so much, was able to tackle real world projects and have them implemented while an intern.

    Cons

    A lot of turnover within employees, silos within divisions, heavy meeting culture, work life balance does not exist.

    Advice to Management

    Value the employees and the divisions that you have but also foster group collaboration.

    Healthfirst (New York)2019-09-09
  3. Helpful (1)

    "Decent if you need a check"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Healthfirst 
    Doesn't Recommend

    I worked at Healthfirst (New York) full-time

    Pros

    Met great people, commute, good benefits and work/life balance

    Cons

    Management does not care about the development and growth of their team. People are placed in leadership positions with NO idea on how to actually lead a team. Also, a very chaotic and unorganized organization.

    Healthfirst (New York)2019-10-10
  4. "Satisfied"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Manager in New York, NY

    I have been working at Healthfirst (New York) full-time for less than a year

    Pros

    Good work life balance Agile and fast paced Cooperative and helpful people

    Cons

    Too many processes and have to go through lot of processes to get one simple change promoted

    Healthfirst (New York)2019-08-30
  5. "EXCELLENT PAY"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Healthfirst (New York) full-time

    Pros

    They are located in manhattan. People are nice

    Cons

    no room for growth. There is no appreciation for work. Teams are siloed. no one wants to help or work together. No work life balance. Systems are antiquated. There limited training offered to perform your job unless you work in claims.

    Advice to Management

    Appreciate your staff and work to uplift and encourage them. support them

    Healthfirst (New York)2019-09-12
  6. Helpful (1)

    "overworked and underpaid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Member Service Representative in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Healthfirst (New York) full-time for more than a year

    Pros

    allows you to work from home

    Cons

    Overwhelming highly stressful exhausting environment that does not provide with work-life balance, pay is higher at other companies and job is much less stressful.

    Advice to Management

    Needs to listen to employees as management is entirely disconnected from employee's needs

    Healthfirst (New York)2019-08-27
  7. Helpful (7)

    "Some good people, a LOT of confusion."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Organizational Development Senior Specialist in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Healthfirst (New York) full-time for more than a year

    Pros

    Committed employees, reasonable work life balance, great business model that returns revenue to sponsor hospitals improving outcomes for the community.

    Cons

    Leadership vacuum. No strategic human resource function despite large HR & OD staff

    Advice to Management

    Think about 21st century leadership more.

    Healthfirst (New York)2019-01-27
  8. Helpful (5)

    "Employer cares about quality work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Healthcare Analyst in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Healthfirst (New York) full-time for more than 3 years

    Pros

    Healthcare analysts have a lot of autonomy and respect within the organization. Work/Life balance is decent depending on the team. High expectations, which is good for hard workers.

    Cons

    Many of the software and systems are outdated, and getting things done in a large organization can take a long time due to bureaucracy and outmoded systems. There is an awareness of this and significant attempts to change the culture and systems we use.... but it takes time.

    Advice to Management

    Provide more training to people managers -- just because someone is a good individual contributor does not make them a good manager. Provide more training to junior staff to allow them to learn new things and grow.

    Healthfirst (New York)2019-01-24
  9. "Decent place to work"

    StarStarStarStarStar
    Current Employee - Anonymous Employee 

    I have been working at Healthfirst (New York) full-time

    Pros

    culture has changed a lot in recent years, more emphasis on work life balance

    Cons

    lots of change happening within the company, employees are not always up to speed

    Healthfirst (New York)2018-10-18
  10. Helpful (8)

    "Could be great but..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Healthfirst (New York) full-time for more than a year

    Pros

    Good work-life balance and bonus pay out

    Cons

    constant restructuring for under-performing departments.

    Advice to Management

    Its a race to become pre-eminent, however, you should really look at those who are there and doing the work instead of getting rid of people who make a difference.

    Healthfirst (New York)2018-02-21
Found 37 reviews