Healthline Networks Reviews | Glassdoor

Healthline Networks Reviews

5 reviews

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3.0
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Dean Stephens
1 Rating

5 Employee Reviews

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  1. Helpful (10)

    "Good Technology but Wallflower Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    * conservative management - the company isn't going out of business anytime soon.
    * focus on sales - management very focused on closing sales which is good because sales == money == salary and other good things.
    * interesting technology - the company's main focus is on products built around its human curated medical taxonomy, such as concept search, contextual advertising, NLP, etc. The ability to annotate against a high quality taxonomy makes many tasks easier/possible.
    * good people - coworkers are friendly and nice, almost like family to me.
    * fun workplace - company organizes a Halloween and Christmas party, as well as several other smaller parties throughout the year.
    * dog friendly - if that matters to you, it does make it convenient for dog owners.
    * free food - catered lunch every Fridays (at least in Engineering), free bulk foods (of the healthy variety) in the kitchen, free coffee and tea.
    * compensation - Speaking for myself, I feel I was adequately compensated for my contributions to the company (although compensations are usually lower than market in the general case).
    * medical insurance - the provide a variety of plans, but push the high deductible plan, which actually makes sense for most people, so it works out well.

    Cons

    * conservative management - management is very risk averse, they prefer to sell the same thing in the same market. This has changed recently but we would probably have been better off if we moved earlier.
    * focus on sales - comparatively much lower focus on product improvement, innovations, etc, although I believe that is changing also.
    * work life balance - like most startups, there is expectation of weekend/evening/holiday work. But in some groups, this expectation is unbounded. Although in all fairness, tradeoffs do exist if you want out.
    * lack of learning opportunities - the company is very focused on its own technology and while you will learn that in spades, you will find yourself getting out of touch with trending technology unless you work to keep yourself abreast.
    * lack of innovation - the bar to new ideas is set very high, as a result of which people give up and many potentially good ideas are left unexplored. I was fortunate in this regard, but had to work relatively harder to get my ideas accepted here than other places I have worked at.
    * poor image - the company is generally unknown outside the industry (not the norm, look at WebMD). Within the industry, it is generally regarded as somewhat boring, with no single defining focus - which is sad, because it has good technology and good people and is good at many things.

    Advice to Management

    I worked in Engineering and didn't interact much with other groups, so my advice is focused on Engineering.

    * increase public awareness about company - encourage engineers to present at conferences and meetups, seek out Director/CTO level summits to present at, promote the uniqueness of the technology and demonstrate its use in solving pressing problems, other business type things that get people talking about Healthline.
    * invest in engineering - send engineers to conferences, give them new tools to work with, encourage them to work on new things and be open to new ideas they try to implement into products.
    * be open to new technology ideas from junior staff - these are the guys who are most in touch with emerging trends. And good ideas can come from anywhere.


  2. Helpful (9)

    "They don't follow the 6Ps"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in San Francisco, CA
    Former Employee - Manager in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Healthline Networks full-time (More than 5 years)

    Pros

    There are no best reasons. If you like clicks, get a job here. If you like to work in San Francisco, get a job here. If you like close to public transportation, get a job here. If you like to eat really crappy food, get a job here.

    Cons

    Unless you are planning to get a senior position here, no bonuses.

    Advice to Management

    Find a company that will buy you out. Fire yourselves. Update your website. They fired the CEO and CotB West Shell. You should have fired Dean Stephens, the president, COO, and "self-proclaimed" CFO. Oh, and now interim-CEO. Seriously, Board, you fired the wrong guy.


  3. Helpful (5)

    "Company with real IP and ability flounders due to poor leadership and execution."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - That's A Secret. in San Francisco, CA
    Former Employee - That's A Secret. in San Francisco, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Good company with a nice life work balance. Dogs are encouraged. Get out of work at a decent hour. Socialize with co-workers is encouraged. The company has real intellectual property that can be leveraged -- is being leveraged -- and can make a difference in consumer's lives. The staff is now leaner after a series of layoffs and the head of product -- a nightmare -- is gone. If people can help company focus on a few things then the company can make some money and become a greater force in the business. Oh, the offices are pretty nice and convenient location.

    Cons

    It is a cult of personality of CEO who thinks he knows EVERYTHING. He's a good guy, but not an operator and mingles in everybody's business, changes forecasts on his own, does not respect any chain of command.

    Advice to Management

    Push CEO to a sales/company spokesman position, hire a real president, and run the business like a business.


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  5. Helpful (4)

    "Don't let them tell you it's not a content farm"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Negative Outlook
    No opinion of CEO

    Pros

    There were some efforts to improve employee morale (that sort of petered out). There were several really great people. HR department seemed better than most in terms of trying to ensure employees were heard/respected. Some people got promoted so you could take away a better title than you came in with -- though who got promoted seemed to have more to do with how friendly they were with one manager in particular than their experience or skills.

    Cons

    On the content side, the managers insist they want quality not quantity, but there are work quotas that are all about quantity. There's a lot of talk about team work and transparency, but big decisions are made behind closed doors with very little feedback. The managers make every effort to disguise what's really happening when employees quit or are laid off. Salaries are for the most part well below market value and some people were "promoted" without even getting a bump in salary. Managers have no management experience or training. Plus 17 days PTO (sick/vacation bundle) & mandatory time off on the employees' tab at Christmas is sub-par.

    Advice to Management

    If you can't tell your employees what you really want from them, you'll never get it. Why hire qualified people and then not let them do their jobs? And you have to pay market value -- you get what you pay for.


  6. Helpful (6)

    "I loved it in the beginning, but grew to hate it."

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The Christmas party is worth it.

    Cons

    Demanding management; they want more than is possible from an employee on a daily basis.

    Advice to Management

    Try harder to be team players, and more realistic when it comes to results.


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