Healthways Reviews | Glassdoor

Healthways Reviews

Updated November 4, 2017
406 reviews

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3.3
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Jeff Arnold
7 Ratings

406 Employee Reviews

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Pros
  • I have experienced a great work life balance while working here (in 31 reviews)

  • They encourage wellness including a free gym membership prizes if you go to the gym often (in 28 reviews)

Cons
  • Work life balance does not promote a healthy Well-Being (in 11 reviews)

  • constant change in upper management (in 17 reviews)

More Pros and Cons

  1. "Engagement specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engagement Specialist in Eastgate, WA
    Former Employee - Engagement Specialist in Eastgate, WA
    Recommends

    I worked at Healthways full-time (More than a year)

    Pros

    Wonderful work environment and coworkers. Tons of support and wellness perks.

    Cons

    Customer service job, so not every customer you assist is pleasant.

    Advice to Management

    Keep doing what you are doing! One of the nest work environments I've been a part of.


  2. "Opinion"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Healthways full-time (More than 10 years)

    Pros

    General fexible work schedule. Reasonable salaries.

    Cons

    Could be more transparent with colleagues.

  3. "Company review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Saint Louis, MO
    Former Employee - Anonymous Employee in Saint Louis, MO
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Healthways (More than 10 years)

    Pros

    Have a work at home opportunity, provide tuition assistance, great health benefits.
    Excellent paid time off.

    Cons

    Constant changing environment, subject to change with little notice

    Advice to Management

    Stress level high as not enough people to cover volume of clients on daily basis


  4. "Health Coach"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Flexible schedule, exercise benefits (gym), commute, wellness program (good incentives); Glass door is forcing me to have 100 words when I don't have much else to say. overall a good company.

    Cons

    Leadership direction, strategy, prior to merger the company had frequent layoffs; I need to fill up space for 100 words but I have nothing else to say.


  5. "Comprehensive Care Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great co-workers & good pay

    Cons

    Commute was brutal, hours were tough on work life balance


  6. "Unlike anywhere else"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Healthways full-time

    Pros

    The culture was incredible, it truly felt like the company cared about every employee.

    Cons

    Leadership changes and downsizing/selling.


  7. "Account manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Healthways full-time

    Pros

    Great benefits, PTO, extra incentives, fun culture, flexibility. Get to do daily what I'm passionate about.

    Cons

    Lack of opportunities to grow in career.

  8. "Good Company; Experience Depends on Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Healthways full-time

    Pros

    It is truly a company of wellness. They walk the walk. Some conference rooms at Tennessee headquarters have standing/treadmill desks.

    Documentation systems (telephonic and onsite coaching) are easy to use.

    Generous PTO.

    Cons

    Do not provide extra compensation for bilingual employees (in jobs where that second language proficiency is used on a daily basis).

    A great manager can make the job great. A so-so manager can make it so-so. A bad manager can make it bad.

    Employee training for telephonic and onsite coaches was not innovative or new. Most of it was a rehash of the same health information that has been around for twenty years.

    Advice to Management

    Increase your requirements for health coaches. Some of my colleagues had zero nutrition knowledge and were giving terrible advice to people, yet this went unnoticed by management.


  9. "plenty of good and bad. Overall, I wouldn't recommend to a close friend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Health Coach
    Current Employee - Health Coach
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Healthways part-time (More than 3 years)

    Pros

    PHENOMENAL PEOPLE, fitness studio and classes on site, fresh fruit supplied weekly, healthy cafeteria, treadmill desks available, work from home options, great health insurance/PTO, community activities like Christmas shopping as a work family for Youth Villages

    Cons

    Minimal variety in work load can get monotonous. Constant change (and not in a energizing way) and recent layoffs have left morale low for several years now. The "direction" seems promising financially, but no longer seems to support the vibrant, relational culture it once did. Personal growth and autonomy for frontline colleagues have been limited which doesn't allow for creativity and forward movement that are part of our "values". I genuinely hope they do well because they have the potential to do great things, but I wouldn't recommend it to a close friend.

    Advice to Management

    Continuous skills training for front line colleagues might break up the monotony with fresh perspective and better tools to do our jobs/be graded on.


  10. "Account executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Account Executive
    Former Employee - Senior Account Executive
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Healthways full-time (More than 10 years)

    Pros

    Great benefits, feel-good mission, good salary

    Cons

    Extensive travel, redundancy in paperwork

    Advice to Management

    Consolidate reporting methods


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