Healthways Reviews | Glassdoor

Healthways Reviews

Updated April 20, 2017
393 reviews

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Full-time Part-time

3.2
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Jeff Arnold
4 Ratings

393 Employee Reviews

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Pros
  • I have experienced a great work life balance while working here (in 31 reviews)

  • They encourage wellness including a free gym membership prizes if you go to the gym often (in 28 reviews)

Cons
  • constant change in upper management (in 17 reviews)

  • Limited opportunities at call center--it's not ideal environment for everyone (in 15 reviews)

More Pros and Cons

  1. "Comprehensive Care Clinician"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Compressive Care Clinician in Morrisville, NC
    Former Employee - Compressive Care Clinician in Morrisville, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Healthways full-time (More than a year)

    Pros

    Staff and Managers were all extremely genuine and caring and giving.

    Cons

    They closed the Raleigh Office

    Advice to Management

    Keep up the awesomework


  2. Helpful (1)

    "Lost sight of Vision"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Health Coach in Chandler, AZ
    Former Employee - Health Coach in Chandler, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Healthways full-time (More than a year)

    Pros

    -Being able to share your knowledge with thousands to lead healthier lives.

    Cons

    -Not making a difference in people's lives.( very short call windows)
    -Repetitive/stats driven environment

    Advice to Management

    Focus more on the quality rather than the quantity.


  3. Helpful (2)

    "Healthways was a great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Healthcare Analyst in Franklin, TN
    Former Employee - Senior Healthcare Analyst in Franklin, TN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Healthways full-time (More than 10 years)

    Pros

    The people at Healthways were the best. Every account I worked on felt like a team with a common goal. I was allowed to work from home full time, choosing my own hours, with the complete trust of my manager that I would get the work done.

    Cons

    Healthways sold our department to Sharecare, and hundreds of people were laid off within 3 months.

    Advice to Management

    Too late for advice. It's sad that a once great company was destroyed.


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  5. Helpful (1)

    "Health Coach, LM"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Health Coach in Bellevue, WA
    Former Employee - Health Coach in Bellevue, WA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Healthways full-time (More than a year)

    Pros

    -Good entry level position with in house training
    -Colleagues are helpful and friendly
    -Managers easy to confide in and have their team's best interest in mind

    Cons

    -Higher ups place more importance on quantity than quality of services performed
    -Shady behavior and dishonesty with company turnover and employee layoffs
    -Not all colleagues practice what they preach in regards to health which can be discouraging

    Advice to Management

    Don't keep employees in the dark about company issues.


  6. Helpful (1)

    "Vice President"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Nashville, TN
    Former Employee - Anonymous Employee in Nashville, TN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Healthways full-time (More than 5 years)

    Pros

    Overall a great culture that promotes employee engagement and opportunity to live the vision of the company. Ability to grow within the company was also promoted.

    Cons

    Inability to grow from a revenue perspective. Executive leadership struggled to gain larger scale contracts. Benefits were too costly to the employees.


  7. Helpful (6)

    "Healthways was AMAZING!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Franklin, TN
    Current Employee - Anonymous Employee in Franklin, TN
    Negative Outlook
    No opinion of CEO

    I have been working at Healthways full-time (More than a year)

    Pros

    Healthways has recently been acquired by Sharecare, which seems to have a promising future. Regarding the company culture, I had never seen a better one than what Healthways had created. The mission was something everyone was striving for ("To create a healthier world, one person at a time"); the values were lived everyday by most colleagues; the interview-to-hire process was in-depth & well thought out; the on boarding was very informative- helping new hires feel welcome and knowledgeable right off the bat; it was a fun place to work with a lot of hard-working and friendly colleagues. EVERYBODY loves the Halloween & Holiday Shopping traditions.

    Cons

    With the recent acquisition that happened 4 months ago, and a handful of rounds of layoffs that took place throughout 2016, the culture seems to have taken a hit. We lost a lot of really talented and hard working people (which sucks!). Colleagues seem a bit confused about the vision of our future and some are clearly job hunting elsewhere, new-hires are asking a lot of great questions without getting answers that we're all waiting for, the organization structure seems to be fluctuating without transparency- but I trust that the leadership team is working on that.

    Advice to Management

    Be transparent & over communicate during all of these changes. The change management on all of this has been less than favorable. Share the output of how our company is performing after the acquisition. Keep the hierarchy FLAT (too many VP's without the responsibility was really frustrating).
    It feels like those of us that are left behind are stuck dealing with the rubble after the layoff earthquakes have finally stopped, it would be nice to give us a chance to see what the true needs are so we can align around how to attack the biggest issues and have some fun while overcoming them.


  8. Helpful (1)

    "Unique organization that was constantly evolving"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources in Nashville, TN
    Former Employee - Human Resources in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Healthways full-time (More than a year)

    Pros

    Casual work environment
    Onsite workout classes and free gym memberships, wellness programs,
    Community involvement, volunteer opportunities, great compensation, standing desk and modern / contemporary work environment.

    Cons

    Acquisition caused really valuable people to the organization to leave. No longer the corporate office, I was ultimately downsized but would still be there if not.

    Advice to Management

    Please don't lose the open lines of communication and keeping colleagues informed of pending changes


  9. Helpful (2)

    "terrible place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Juggler in Nashville, TN
    Former Employee - Juggler in Nashville, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Healthways full-time (More than 3 years)

    Pros

    great people, wonderful work, great mission

    Cons

    terrible management, poor decisions ruined the company

    Advice to Management

    make more informed decisions


  10. "Program Engagement"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Engagement in Bellevue, WA
    Former Employee - Program Engagement in Bellevue, WA
    Recommends
    Approves of CEO

    I worked at Healthways full-time (More than a year)

    Pros

    Best people-company I've ever worked for.

    Cons

    Trouble executing "other things" and constantly trying to organize "other things".

    Advice to Management

    None. The branch was closed because it was located in Seattle and things are just more expensive in Seattle. Especially real estate and labor costs.


  11. Helpful (2)

    "Disorganized and lacking management skills"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Health Coach in Seattle, WA
    Former Employee - Health Coach in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Healthways full-time (Less than a year)

    Pros

    Nice community of young professionals in the health promotion field. Decent pay for the role.

    Cons

    Managers were rarely on the same page with each other. Lead supervisor would micro-manage in an inappropriate and aggressive way. Over-reliance on metrics to the point that customer-facing quality suffered.

    Advice to Management

    The Seattle branch where I worked is closed now, so obviously the problems ran deep enough that headquarters decided it was not worth keeping the location open.


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