HeartShare Human Service of New York Reviews | Glassdoor

HeartShare Human Service of New York Reviews

Updated October 12, 2018
58 reviews

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3.4
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Approve of CEO
HeartShare Human Service of New York President and CEO Bill Guarinello
Bill Guarinello
10 Ratings

58 Employee Reviews

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Pros
Cons
  • "Low pay, but I understand that it's normal for non profit" (in 8 reviews)

  • "Management does not care about their employees nor their happiness; employees feel expendable" (in 2 reviews)

More Pros and Cons

  1. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Brooklyn, NY
    Former Employee - Store Manager in Brooklyn, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at HeartShare Human Service of New York full-time (More than 10 years)

    Pros

    Excellent organization
    Good support staff

    Cons

    Once you work for that organization it’s difficult to leave


  2. "Speech Therapist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Speech Therapist in Brooklyn, NY
    Current Employee - Speech Therapist in Brooklyn, NY

    I have been working at HeartShare Human Service of New York part-time (Less than a year)

    Pros

    Flexible hours, positive work environment

    Cons

    Not enough hours, low pay

  3. "Direct support professional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Direct Support Professional
    Former Employee - Direct Support Professional

    I worked at HeartShare Human Service of New York full-time (More than a year)

    Pros

    Good benefits
    Good people

    Cons

    None
    None I’m not really a complaining


  4. "Great to start your career in social work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Case Planner in Jamaica, NY
    Former Employee - Case Planner in Jamaica, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at HeartShare Human Service of New York full-time (More than a year)

    Pros

    I worked with the foster care division in Queens. The director there was always professional and did her best to accommodate and help the staff's workload. The supervisors there are also as helpful as they can be. Pros about the job also include a flexible schedule as long as it does not interfere with your workload. you get to help children and families which teaches you so much and makes you feel like you are making a difference.

    Cons

    Unfortunately higher management was not always the most helpful to us as we were a small division. High stress environment. Not everyone is cut out for this type of job. The pay is low for the amount of work that is done. Alot of pressure coming in all directions.

    Advice to Management

    Always work together and help your staff feel supported in the workplace as well so they are motivated to continue.


  5. "Worst non-profit I have encountered"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Director in Brooklyn, NY
    Former Employee - Human Resources Director in Brooklyn, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at HeartShare Human Service of New York full-time (More than a year)

    Pros

    - A few caring employees

    Cons

    - Terrible leadership; most notably the CEO
    - Poor services offered to clients
    - Toxic Culture
    - Suffering assets due to bad management

    This non-profit is stuck in the stone age. It stretches from the culture to the infrastructure to, most importantly, the services provided to people in need. I was appalled working here as a senior employee in operations. I witnessed horrible management and irresponsible leadership. The leadership team does not value their clients. They are concerned with the business side of things- which is clearly not their strength as this company has swiftly lost assets.

    This organization felt like a circus. Nothing ran smoothly and there were constant fires to be put out. Instead of treating things productively, management suffered from an inability to be forward thinking. There was a sense of status quo. Nothing will ever change at Heartshare until management is removed. The CEO is very toxic. He is not fit to lead any sort of organization. He uses this organization to help his community of business men. There is a large amount of conflict of interest going on at Heartshare that is being swept under the rug.

    I have never worked at a worse place- non-profit, for- profit, anywhere.

    The CEO must go. He's a joke.

    Advice to Management

    Restructuring of senior leadership.


  6. "Special ed teacher"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HeartShare Human Service of New York full-time

    Pros

    A lot of support offered to teachers

    Cons

    Low pay and no advancement


  7. "Medical Dept"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at HeartShare Human Service of New York full-time

    Pros

    Lax office environment with coworkers.

    Cons

    Toxic work environment with higher ups, they have no idea what your job is even though it's mandated by ACS

    Advice to Management

    Learn what the heck all your employees are even hired for!! Talk to them!

  8. "Business Development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Brooklyn, NY
    Former Employee - Anonymous Employee in Brooklyn, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at HeartShare Human Service of New York full-time (More than a year)

    Pros

    one of the better paying agencies.

    Cons

    structure is sometimes convoluted.

    Advice to Management

    Listen to the frontline workers..


  9. "Preventive Worker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - LMSW in Brooklyn, NY
    Former Employee - LMSW in Brooklyn, NY
    Recommends
    Approves of CEO

    I worked at HeartShare Human Service of New York full-time (More than 5 years)

    Pros

    Great company. I received a lot of support from program directors, supervisors and colleagues. Their assistance and care allow me to become a better social worker and help my clients the best possible way. I loved the fact that I was able to obtain a lot of experience.

    Cons

    I feel the position is under paid since the job is very demanding and carries a lot of responsibility.

    Advice to Management

    Advocate for better a better salary


  10. "Job seeker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teaching Assistant in Howard Beach, NY
    Current Employee - Teaching Assistant in Howard Beach, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HeartShare Human Service of New York full-time (More than 8 years)

    Pros

    Caring strong school that advocates and help children with special needs.

    Cons

    Within the company job advancement is low.


Showing 58 of 59 reviews
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