Heartland Bank Reviews | Glassdoor

Heartland Bank Reviews

10 reviews

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3.4
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Recommend to a friend
Approve of CEO
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Donald W Williams
3 Ratings

Employee Reviews

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  1. "Loan Officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Heartland Bank full-time (More than 8 years)

    Pros

    Positive work environment with peers. Lots of collaboration.

    Cons

    little support from the "support staff"

    Advice to Management

    Manage


  2. "Branch manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    Pros

    Community bank locally owned great locations

    Cons

    Sold in 2014 to non local bank

  3. "Item Processing Department Revolving Door for employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Item Processor in Bloomington, IL
    Former Employee - Item Processor in Bloomington, IL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Heartland Bank part-time (More than a year)

    Pros

    Great coworkers
    Male students who are going to college as good opportunity to get foot in door

    Cons

    Saw Supervisor with another coworker in vehicle one time and both were embracing, very uncomfortable for me. Supervisor critical and rigid. Manager and Supervisor have a defiant alliance w/each other.

    Advice to Management

    Do not try to set employees up to fall or fail as this is COLD and not management at all.


  4. "Analyst"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Heartland Bank full-time

    Pros

    Fast moving company who are growing quickly. Talented team and good leadership.

    Cons

    Lacking communication and some managers struggle to keep up with the frequent change.


  5. "Great experience!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous
    Current Employee - Anonymous
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Extremely flexible, ability to work across all levels of the company, willing to let you take on projects outside of your job duties

    Cons

    Going through some growing pains, somewhat disorganized because top management is still learning how to cope with a growing organization

    Advice to Management

    Keep checking in with your lower level employees. They're making your day-to-day business work. Be willing to address issues of office politics


  6. "Awful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Banker in Bloomington, IL
    Current Employee - Retail Banker in Bloomington, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Heartland Bank full-time (More than a year)

    Pros

    The coworkers are great everyone is nice. Getting holidays and Sundays off is one of the only bonuses.close to home, many branches

    Cons

    They have you do multiple jobs with no pay raise and when you do get raise it is around $.05 for the year with increasing responsibilities and work. No recognition for good work. Mo wonder they are always hiring!

    Advice to Management

    Give raises to your employes when they go from RB 1 to RB2 or RB3. No raise for retail leads either. Pay your employees and you would not have such a high turn around


  7. "great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    we got to have 1 hour lunch

    Cons

    I had to work every other saturday

  8. "Average"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Saint Louis, MO
    Former Employee - Teller in Saint Louis, MO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Heartland Bank part-time (More than a year)

    Pros

    Company (Love Holdings) has fun parties and events around the holidays, but not much fun going on in banking.

    Your experience at the bank relies heavily on who your co-workers are.

    Training was very helpful.

    I did like that managers rarely admitted fault when customers were in the wrong.

    Managers take sexual harassment and hostile work environments seriously.

    Performance reviews are helpful, but not much is done coaching wise.

    Cons

    Tellers are frequently left to blame for things that operations, or branch managers should have checked over.

    This industry is heavily regulated, so brace yourself for the mind numbing compliance.

    Prepare to get yelled at by customer's when they are at fault.

    The mortgage division was a pain to deal with.

    Even though training was very helpful, the company seems to change the rules on what is "ok" in operations, and what is not "ok" without much warning.

    When people were promoted, the pay increase was marginal.

    Banking people love their titles.

    Used outdated computer software, and machines. I frequently wanted to re-enact that scene from Office Space.

    Advice to Management

    Unless you are a branch manager, you feel like a drone.


  9. "Gtrreat!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA
    No opinion of CEO

    Pros

    Good reps to work with. Great opp fdor growth.

    Cons

    Not many, though there is a disconnect amongst people.

    Advice to Management

    Offer a more one on one approach


  10. "Credit"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Heartland Bank full-time

    Pros

    You can drink beer everyday

    Cons

    Poor leadership, poor communication from the leadership team and managers in the company. Backstabbing culture. No career pathway planning, no bonuses paid to 90% of staff even if targets are met. Poor culture - staff are always resigning, which makes it difficult for teams to train new staff while keeping the business running. Building is falling apart. Low budget staff events. Low pay brackets.

    Advice to Management

    Involve staff in the direction of the business - this will create greater buy-in. Reward employees that deserve it. Help staff develop skills, which will impact positively on business results and retention of staff