Heartland Dental Reviews | Glassdoor

Heartland Dental Reviews

To filter reviews, or .

Found 713 reviews

3.9
StarStarStarStarStar
Rating TrendsRating Trends
77%
Recommend to a Friend
91%
Approve of CEO
Heartland Dental CEO Pat Bauer
Pat Bauer
345 Ratings
Pros
Cons
More Pros and Cons
  1. Featured Review

    Helpful (12)

    Dentist

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Dentist in North Port, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Heartland Dental full-time for more than 6 years

    Pros

    Great culture, they practice what they preach. I am well supported with education, training, and technology, and systems that enable me to provide world-class care to my patients. I have a healthy work-life balance that I could not achieve as a private practice owner trying. To figure it out on my own. When our practice was closed for 8days because we lost electricity when Hurricane Irma came through Florida, Heartland...

    Show More

    Cons

    No company is perfect, but I have never belonged to one that cares so much about its employees

    Advice to Management

    Keep caring! Don’t ever lose sight of your mission and vision, or it will change the culture and Heartland will lose what makes it special.

    Heartland Dental Response

    March 6, 2018Manager, Talent Attraction & Employer Branding

    We start every meeting at Support Office with reciting our mission and vision. Keeping it at the forefront of everything is absolutely critical, as you mentioned! We loving hearing stories from supported doctors, so thank you for sharing yours!

  2. Great company to work for

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - General Dentist in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Heartland Dental full-time for more than 4 years

    Pros

    Doctor driven and friendly. Very supportive of doctors and staff. Technologically advanced with implementation of iTero scanners. Lots of available doctor education. Great situation if you are experienced and looking to not worry about the business portion anymore. Also one of the better DSO's to work for if you are new and inexperienced as there is a place for you somewhere with a mentor doctor.

    Cons

    Compensation could be better. Maybe tiered or elevated based on experience or levels of production/collection. 25% is average. Other places and companies can average up to 33%. No 401K matching.

    Advice to Management

    Consider modifying doctor compensation levels.

  3. Benefits are our biggest downfall

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Heartland Dental full-time for more than 4 years

    Pros

    Great leadership, growth opportunities, clear expectations, consistent feedback given, support from upper management

    Cons

    Family benefits packages are outrageous, 401k isn’t matched, pay isn’t as competitive as it could be, in person classes are basically obsolete

    Advice to Management

    Take a look at your benefits packages and compare to the current markets.

  4. Helpful (1)

    Doctor lead philosophy

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - General Dentist in Plano, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Heartland Dental full-time for more than a year

    Pros

    The organization and training is very helpful for the doctor as well as the remaining members of the dental team. I affiliated with Heartland in Mar. 2018 and have had one of the best years I have ever had in treating patients. I am very glad to be part of Heartland. The people and support staff are great.

    Cons

    Like most large organizations change is slower than when I was in private practice. However, the power of the group surpasses any negatives.

    Heartland Dental Response

    January 3, 2019HR

    Thank you so much for taking time to leave your feedback! We're so happy to see that you've had a positive experience at Heartland Dental.

  5. Dental hygienist review

    StarStarStarStarStar
      Current Employee - Registered Dental Hygienist 

      I have been working at Heartland Dental full-time for more than a year

      Pros

      benefits. ce's are all provided, travel time

      Cons

      management can be difficult. to sales oriented

    • Helpful (1)

      Practice Manager of Operations

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Practice Manager of Operations in Austin, TX
      Recommends
      Positive Outlook
      Disapproves of CEO

      I have been working at Heartland Dental full-time for more than a year

      Pros

      Opportunity and career growth. Leading great teams to success and continued success. Working with exceptional support teams. Leadership freedom while using company policies and standards to guide you.

      Cons

      Heartland strives for World Class and in my opinion will certainly get there, however, every company has to do a lot of hard work to get there and Heartland is no exception. Leadership is absolutely fundamental to the Practice and Doctors, please continue to monitor RMO level leadership. Toxic Leadership has no place in Heartland.

      Advice to Management

      As a new employee to Heartland I can personally say that Heartland is fantastic, such a great company. My only advice will be, Where there is smoke, there is always fire. I am so proud to work for Heartland and I really do look forward to seeing the growth.

      Heartland Dental Response

      January 3, 2019HR

      Thanks for your review! We're so happy to see that you've had a positive experience at Heartland Dental. As a Practice Manage of Operations, we know that you work hard to support your office, and are grateful for all the contributions you have made. Keep up the great work!

    • decent entry level position

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Business Assistant in Orlando, FL
      Recommends
      Positive Outlook
      Disapproves of CEO

      I worked at Heartland Dental full-time for more than 2 years

      Pros

      Great hours monday-friday, will have paid holidays off, great benefits

      Cons

      poor upper management, lots of turn over

    • Dental assistant business assistant

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - PMO Manager in Tulsa, OK
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at Heartland Dental full-time for more than 6 years

      Pros

      Very good benefits all the time through the year

      Cons

      Meetings and travel out of town

      Heartland Dental Response

      December 21, 2018HR

      Thanks for taking time to provide your feedback! Your comments are greatly appreciated.

    • Corporate

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Expanded Functions Dental Assistant in Indianapolis, IN

      I have been working at Heartland Dental full-time for more than 6 years

      Pros

      Vacation time and ability to sub at nearby offices if your office was closed

      Cons

      Low pay, anyone who didn’t work in the office setting daily didn’t really have a clue how the office runs or what really was the problem in the office.

      Heartland Dental Response

      January 3, 2019HR

      Thanks for taking time to provide your feedback! Your comments are greatly appreciated.

    • Dentist

      StarStarStarStarStar
        Current Employee - Dentist 

        I have been working at Heartland Dental full-time

        Pros

        Good CE. Good work-life balance

        Cons

        benefits and pay could be better.

        Heartland Dental Response

        January 3, 2019HR

        Thank you for taking the time to leave us your review! We appreciate your comments!

      Found 713 reviews