Heartland Dental Reviews | Glassdoor

Heartland Dental Reviews

Updated September 18, 2018
684 reviews

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3.9
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Heartland Dental President & Chief Executive Officer Pat Bauer
Pat Bauer
328 Ratings

684 Employee Reviews

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Pros
Cons
  • "work/life balance can sometimes be hard to achieve" (in 18 reviews)

  • "The main reason they are doing this is because of the numbers first approach of upper management" (in 33 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (7)

    "Dentist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dentist in North Port, FL
    Current Employee - Dentist in North Port, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Heartland Dental full-time (More than 5 years)

    Pros

    Great culture, they practice what they preach. I am well supported with education, training, and technology, and systems that enable me to provide world-class care to my patients. I have a healthy work-life balance that I could not achieve as a private practice owner trying. To figure it out on my own. When our practice was closed for 8days because we lost electricity when Hurricane Irma came through Florida, Heartland payed myself and my team members, even though the practice wasn’t open.

    Cons

    No company is perfect, but I have never belonged to one that cares so much about its employees

    Advice to Management

    Keep caring! Don’t ever lose sight of your mission and vision, or it will change the culture and Heartland will lose what makes it special.

    Heartland Dental Response

    Mar 6, 2018 – Manager, Talent Attraction & Employer Branding

    We start every meeting at Support Office with reciting our mission and vision. Keeping it at the forefront of everything is absolutely critical, as you mentioned! We loving hearing stories from... More


  2. "Blessed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - PMO
    Current Employee - PMO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Heartland Dental full-time (More than a year)

    Pros

    Willingness to help employees grow from within.
    Always willing to put patients first.
    I love that this job has helped me grow and learn how to be a better people person.

    Cons

    It sometimes gets difficult to have a work and home life balance .

    Heartland Dental Response

    Jul 25, 2018 – HR

    Thank you for your review! We're happy to hear that you've experienced personal and professional growth during your time at Heartland Dental. We also appreciate your comments regarding work-life... More

  3. "Wonderful company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Heartland Dental full-time (Less than a year)

    Pros

    They offer great benefits, there is always room for advancement, and they are the most supportive company to work for.

    Cons

    The roll out of new information is not provided in enough time to implement.

    Heartland Dental Response

    Sep 10, 2018 – HR

    Thanks for your positive feedback! We know that change happens quickly here, and sometimes it can be difficult. We are looking for opportunities to make improvements. We greatly appreciate your... More


  4. "Dental hygienist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Heartland Dental full-time

    Pros

    You have a job security and they are willing to train

    Cons

    You have no sick days, they are never satisfied


  5. "Heartland Dental"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Heartland Dental full-time

    Pros

    The managers are really great

    Cons

    Lots of work for not a lot of pay

    Heartland Dental Response

    Sep 10, 2018 – HR

    Thank you for taking the time to leave us your review! We are very glad to have you as a member of the Heartland Dental family. We appreciate your comments!


  6. "Pleasant atmosphere comes at a cost"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Heartland Dental full-time

    Pros

    Pleasant enough if your manager allows you to get training done.
    The company tries to be kind to you.
    Good balance of different tasks; variety of work.

    Cons

    Lots of ability to move around basic positions (assistant level), but not upward growth
    Goals and focuses turn on a dime. If you’re focused on one task or project, the senior management can call up the office and change the gears entirely. This results in the project not getting done. It ends up being that you do several projects half-well and don’t see anything through fully.

    Heartland Dental Response

    Sep 17, 2018 – HR

    Thanks for your feedback! We know that change happens quickly here, and sometimes it can be difficult. We are looking for opportunities to make improvements to our processes. Your comments are... More


  7. Helpful (1)

    "Practice manager of operations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Practice Manager in Jacksonville, FL
    Former Employee - Practice Manager in Jacksonville, FL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Heartland Dental full-time (More than a year)

    Pros

    Good values and culture, busy all the time. Good benefits and alright pay.

    Cons

    Management is clicky, it’s not about how hard you work.

    Advice to Management

    Get to know your employees, value them. Actual coach them up.

    Heartland Dental Response

    Sep 14, 2018 – HR

    Thank you so much for taking time to leave your feedback! I'm glad to hear that you enjoyed the benefits and values at Heartland Dental. I'm sorry to hear about the issues you had with upper... More

  8. Helpful (2)

    "Managment in my area is very unprofessional and insulting."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Expanded Functions Dental Assistant in Lady Lake, FL
    Former Employee - Expanded Functions Dental Assistant in Lady Lake, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Heartland Dental full-time (More than a year)

    Pros

    Only pro i could think of is that i learned a lot from the 2 years i worked here. Especially about how everyone is out for themselves.

    Cons

    Unprofessional, unorganized, underpaid, underappreciative and lack of respect

    Advice to Management

    Please treat your employees with respect and appreciation that they deserve, especially when letting them go.

    Heartland Dental Response

    Sep 17, 2018 – HR

    We're disappointed to hear about your experience at one of our supported offices. We strive to create a comfortable and positive environment for all our employees. Your comments are greatly... More


  9. "Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Heartland Dental full-time

    Pros

    They encourage and help provide networking opportunities

    Cons

    Very basic beneifts package. Only 2 weeks of vacation which is really low for working parents.

    Advice to Management

    Create better benefits and flexibility

    Heartland Dental Response

    Sep 4, 2018 – HR

    Thanks for taking time to provide your feedback! Your comments are greatly appreciated.


  10. "Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Effingham, IL
    Current Employee - Anonymous Employee in Effingham, IL

    I have been working at Heartland Dental full-time (More than 3 years)

    Pros

    Great group of people to work with

    Cons

    Growth can sometimes come too quickly to match support and training

    Heartland Dental Response

    Aug 22, 2018 – HR

    Thanks for taking time to provide your feedback! Your comments are greatly appreciated.


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