Heartland Dental Reviews | Glassdoor

Heartland Dental Reviews

Updated June 20, 2018
644 reviews

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3.7
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Heartland Dental President & Chief Executive Officer Pat Bauer
Pat Bauer
304 Ratings

644 Employee Reviews

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Pros
Cons
  • "work/life balance can sometimes be hard to achieve" (in 18 reviews)

  • "Poor upper management, no accountability for actions of employees" (in 33 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (4)

    "Dentist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dentist in North Port, FL
    Current Employee - Dentist in North Port, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Heartland Dental full-time (More than 5 years)

    Pros

    Great culture, they practice what they preach. I am well supported with education, training, and technology, and systems that enable me to provide world-class care to my patients. I have a healthy work-life balance that I could not achieve as a private practice owner trying. To figure it out on my own. When our practice was closed for 8days because we lost electricity when Hurricane Irma came through Florida, Heartland payed myself and my team members, even though the practice wasn’t open.

    Cons

    No company is perfect, but I have never belonged to one that cares so much about its employees

    Advice to Management

    Keep caring! Don’t ever lose sight of your mission and vision, or it will change the culture and Heartland will lose what makes it special.

    Heartland Dental Response

    Mar 6, 2018 – Manager, Talent Attraction & Employer Branding

    We start every meeting at Support Office with reciting our mission and vision. Keeping it at the forefront of everything is absolutely critical, as you mentioned! We loving hearing stories from... More


  2. "Integrity, Growth, and Passion!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Operations Manager in North Port, FL
    Current Employee - Regional Operations Manager in North Port, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Heartland Dental full-time (More than 3 years)

    Pros

    There are so many things I LOVE about working for Heartland, but I'll try to list just a few:

    1) Having worked for other DSOs, the integrity practiced here at HD is a breath of fresh air!! I have never been asked to do anything that I felt compromised my values. This company is truly about doing the right thing for the right reason!
    2) There is open communication with all senior management, and the executive team is always open to feedback from the field. This high-level of transparency helps build trust.
    3) The growth potential with HD is AMAZING!! I have seen many people advance during my tenure, and there are more opportunities every day. As a company, there is a huge focus on the education of all team members at every level, so anyone who wants to improve is given the support needed for development.
    4) Heartland offers stability that you cannot find within the private practice sector of the dental community.

    If you are looking for a "forever" job, then look no further!! Heartland Dental has so much to offer anyone who is truly committed to being world-class in their field.

    Cons

    Rapid growth presents some logistic challenges.

    Heartland Dental Response

    Jun 5, 2018 – HR

    Wow! Thank you so much for your detailed review! We are very happy to hear that you are enjoying working with Heartland Dental so much. We believe one of our biggest assets is our people, so thank... More

  3. "Growing Company! Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Employee Relations in Effingham, IL
    Current Employee - Employee Relations in Effingham, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Heartland Dental full-time (More than 5 years)

    Pros

    -Endless opportunities for growth and advancement. It's a really exciting time to be a part of this company.
    -Invest in your professional and personal growth. Made me a better person and leader.
    - Constantly challenged to do better and improve the company and services we provide.
    - Servant leadership is noticed.
    - Everyone is friendly and professional.
    - Consistent communication from the top down - Open door leadership

    Cons

    - No 401k employer contribution
    - Healthy work/life balance can be challenging to maintain at times

    Advice to Management

    Continue to push for improvement and great customer service for supported doctors and teams. Love that our company is continuing to grow and scale!

    Heartland Dental Response

    Jun 20, 2018 – HR

    Thank you very much for your review! We are so glad to hear how much you're enjoying your time with us at Heartland Dental - especially the endless growth opportunities! We appreciate your feedback... More


  4. "Great DSO"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dentist
    Current Employee - Dentist
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Heartland Dental full-time (More than a year)

    Pros

    Heartland has a great support system for ALL team members and doctors. As a doctor, I appreciate the amount of CE and training that is offered, and I personally love all of the systems. I like that this is truly a doctor-led company, and I have the final say for everything.

    Cons

    You have to be open, positive, and flexible in order to succeed here.

    Heartland Dental Response

    Jun 20, 2018 – HR

    Thank you for taking the time to leave us a review! We are very glad to hear that you appreciate the amount of continuing education and additional training that we offer our supported doctors and... More


  5. "Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Heartland Dental full-time

    Pros

    Amazing Work/Life Balance
    Leadership Team cares about their co-workers
    Training is being developed and just continues to get better overall

    Cons

    We are growing consistently, so if you are not able to adjust and accept change then this could be a Con for you. If you are flexible and adapt and adjust to change well this will not be an issue

    Advice to Management

    Continue to support and lead by example. Do what is best for the Department Overall and continue to fight for what is best.

    Heartland Dental Response

    Jun 20, 2018 – HR

    Thanks so much for this review! We are glad to hear that you enjoy the great work-life balance with Heartland Dental. We appreciate your feedback!


  6. "Great place to learn and grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Heartland Dental full-time (More than 10 years)

    Pros

    Great opportunity to establish a career path and stability for yourself long term. Allows balance for personal life. Constant learning environment.

    Cons

    ensure that there is constant open line of communication on growth and performance but also that salary will off set the responsibilities of the role.

    Heartland Dental Response

    Jun 18, 2018 – HR

    Thank you for your positive review! We are very happy to hear that you have enjoyed all the opportunities for personal and professional growth with Heartland Dental. We also appreciate your feedback... More


  7. "Great Collaboration"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recruiter
    Current Employee - Recruiter
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Heartland Dental full-time (Less than a year)

    Pros

    Work/Life Balance, Collaboration, Development Opportunities

    Cons

    Monthly Travel, No Employer 401K Matching

    Advice to Management

    Keep abreast industry standards and benefits to remain competitive for the top talent!

    Heartland Dental Response

    Jun 20, 2018 – HR

    Thank you for your positive review! We appreciate your feedback as it helps us continually improve.

  8. "Overall Company has Good Intentions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at Heartland Dental full-time

    Pros

    hire from within, patient care is #1 priority

    Cons

    every position is a sales job

    Advice to Management

    stop asking your practice managers questions when there are issues and start assisting them with real solutions.

    Heartland Dental Response

    Jun 18, 2018 – HR

    Thank you for taking the time to write us a review! We appreciate your feedback.


  9. Helpful (1)

    "Great company for Professional development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Dentist in Lakewood Ranch, FL
    Current Employee - General Dentist in Lakewood Ranch, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Heartland Dental full-time (More than 10 years)

    Pros

    Great people who strive to be the leader in the industry
    Invests in Employees to reach their fullest potential
    Great Benefu

    Cons

    There are no cons for me

    Advice to Management

    Keep up the good work. I enjoy working with you!

    Heartland Dental Response

    Jun 11, 2018 – HR

    Thank you so much for your positive review! One of the reasons we are able to offer great support is because of employees like you, and we are grateful for the contributions you have made to... More


  10. "Practice Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Heartland Dental full-time (More than 3 years)

    Pros

    Great culture and ideology. Always room for growth.

    Cons

    Pay is dramatically lower than other DSO’s and private practice.

    Heartland Dental Response

    Jun 11, 2018 – HR

    Thank you for your review! We are glad to hear that you are enjoying all the growth opportunities that Heartland Dental has to offer. We appreciate your feedback regarding benefits as well since we... More


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