Heartland Express Reviews | Glassdoor

Heartland Express Reviews

Updated March 26, 2017
88 reviews

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Full-time Part-time

2.6
Star Star Star Star Star
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Heartland Express Chairman & CEO Michael Gerdin
Michael Gerdin
36 Ratings

88 Employee Reviews

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Pros
  • Good company to work for and a lot of opportunity (in 5 reviews)

  • New corporate office great people to work with (in 4 reviews)

Cons
  • They do not care about home time (in 12 reviews)

  • Long hours, dated fleet management/load planning software (in 8 reviews)

More Pros and Cons

  1. "Good place to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Jacksonville, FL
    Former Employee - Anonymous Employee in Jacksonville, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Heartland Express full-time (Less than a year)

    Pros

    They always had loads and trailers available and always got me home when I wanted.

    Cons

    I don't really have any cons


  2. "operations"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Logistics Manager in Indianola, IA
    Former Employee - Logistics Manager in Indianola, IA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Heartland Express full-time (More than 10 years)

    Pros

    New corporate office great people to work with.

    Cons

    Too short sighted, not seeing the whole picture only worried about keeping shareholders happy. Long hours for day ops usually 12 or more scheduled 07:00-17:00 but never that short and if you can get done in the allotted time, management will give you a bad review. Nights have a set 12 hours and then home.

    Advice to Management

    Bring back the way Russ ran the company .


  3. "I have no idea what fleet I'm on but i'm a driver"

    Star Star Star Star Star
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Truck Driver in Green Bay, WI
    Current Employee - Truck Driver in Green Bay, WI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Heartland Express full-time (More than a year)

    Pros

    still have some Gordon trucks in the fleet with suspension drop and 5th wheel release from the comfort of your cab..freightshakers not intertrashionals

    Cons

    no family values like many carriers out there that only give drivers one day off for every week your out..the company says drivers are the key to the company's success but we're not treated like the others that support us..7-5 maintenance,the Denver terminal..any more than 4-days off:you take the truck to a terminal,clean it out,get a different truck when you come back

    Advice to Management

    family values...driver burnout with only one day off per week,faster trucks,be all the same make/model and equipt the same with bunks and suspension drop


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  5. "The lies"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    They provide decent raises every year

    Cons

    Poor leadership, communication, expectations, disorganized

    Advice to Management

    Trust your people


  6. "Best Truckers in America"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Heartland Express full-time

    Pros

    Great stability, great people, profitable and the children's college tuition fund is something unique to the business world as far as I have been able to find.

    Cons

    This is a hard-working environment where people are expected to work hard, be on time, have a good attitude, and push to get things done. It is not for everyone.

    Advice to Management

    The managers I have dealt with are hard workers, dedicated, and will get the job done no matter what the task is that is laid in front of them.


  7. "Honest no holds barred review from former employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations in Iowa City, IA
    Former Employee - Operations in Iowa City, IA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Heartland Express full-time (More than 5 years)

    Pros

    Weekly paycheck, that they will work you to death for. co workers made it fun place to work. You will learn the trucking industry and all that goes into moving freight from A to B. The education on how not to do things will be a great take away when you leave the company. And you will leave the company

    Cons

    The culture is toxic from the top down. Leadership is emotionally immature at best. They feel that yelling and talking down to people is going to motivate. The CSR's are referred to as "the girls". The hours are long and expectations are unrealistic in regards to workload. "Stay until work is done" they preach. The actual salary is decent but my God they work you to death for it benefits are overpriced. Pay raises are a joke unless your a Gerdin then 40% pay raise can be expected (publicly available). Truly not a good place to work unless you are in dire need of employment. Rest assured though the company is debt free albeit on the backs of their employees that give all have. On the drivers side. Low miles, long sit times, little to no compensation for sitting. Hometime is nonexistent. They do not care about home time. You get home when they let you get home and 90% of the time will be under a load for a 34 restart at most. If you have a family and enjoy spending time with them then Heartland is NOT the company for you. Repeat. If you have a family and enjoy seeing them seek employment elsewhere.

    Advice to Management

    Needs to be a paradigm shift in the way you business. You get more with sugar than vinegar. Honestly grow up and apply the golden rule. Being nice to people isn't going to affect profits. Give back and stop taking all the time. Those who work there know what I am saying.


  8. "Southwest Regional Driver .41 cent a mile"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - South West Regional OTR in Bakersfield, CA
    Former Employee - South West Regional OTR in Bakersfield, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    only pro is weekly pay. drivers are great people

    Cons

    lack of miles, I was getting around 25o miles over 7 days. All delieverys, 90 percent live loads. 12.00 bucks a hour for detention pay after one hour. No respect from DMs or Planners. 14 hour days..5 hours of drive time. the other 9 where waiting for your appointments with around 1 hour of dentention pay. BEWARE!!!!!!!

    Advice to Management

    I know you save money by having the drivers get live loaded and unloaded, but ddrivers are pay to drive, not sit at docks all day for free.


  9. Helpful (1)

    "Things could be better"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Annual raises, child education fund for long-standing employees. Steady employment. Company makes sound business decisions based on the bottom line.

    Cons

    ZERO overtime, incentive or bonus pay for salaried employees. Limited opportunities for advancement. Very poor communication from management. Very poor dissemination of information. Hard-nosed insistence on chasing the bottom line and homogenization of skills, processes, schedules and ideas leave employees feeling uncared for. Company pinches every penny quite ruthlessly.

    Advice to Management

    Treat employees more like people and value their skills to a higher degree and they will be much more valuable assets. Communicate with employees in a much timelier fashion.


  10. Helpful (1)

    "Yeah, no."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Pros- anybody left from GTI

    Cons

    Every ounce of decency and community from GTI was killed


  11. Helpful (1)

    "Ups and downs"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Driver
    Current Employee - Driver
    No opinion of CEO

    I have been working at Heartland Express full-time (More than a year)

    Pros

    Trucks are nice. If you get good dispatch miles are too. Not much home time but do manage to get at least one day off every single weekend.

    Cons

    Keep you out saterday, sunday get monday off, then you got short miles for the week .and the cycle keeps turning. Dispatch relies on "relays" to get you home which means waiting on a driver for 8 hours just to swap trailers then you gotta drive 500 miles home on a saterday.



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