Heartland Express Reviews | Glassdoor

Heartland Express Reviews

Updated December 13, 2017
109 reviews

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2.5
StarStarStarStarStar
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Approve of CEO
Heartland Express Chairman & CEO Michael Gerdin
Michael Gerdin
45 Ratings

109 Employee Reviews

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Pros
  • Good company to work for and a lot of opportunity (in 6 reviews)

  • Not much home time but do manage to get at least one day off every single weekend (in 5 reviews)

Cons
  • A little chintzy with home time, and not all that good at getting you home on requested date (in 13 reviews)

  • Long hours, little appreciation (in 10 reviews)

More Pros and Cons

  1. "Employee"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Heartland Express full-time

    Pros

    Relaxed and supportive; good people

    Cons

    Long Hours and Weekend work


  2. "Operations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Heartland Express full-time

    Pros

    Good co-workers
    Decent benefits
    Good equipment
    Good software

    Cons

    I have to working ever other Saturday and getting no extra pay

  3. Helpful (1)

    "Dedicated driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Heartland Express full-time (More than 3 years)

    Pros

    Constant work available, plenty of time to get to your destinations

    Cons

    Company shirt changes drivers at every corner, intercity driving No matter the miles you only get paid for 1 mile, company pockets stop pay from company supposed to be paid to drivers, when problems or concerns arise they put you of saying we are working in it and will fix the problem shortly but never happens,

    Advice to Management

    Try not ripping the people who work for you off, I was on a dedicated account for 3 years with same company til heartland bought us out my work stayed the same number of stops, miles, etc. But my pay was cut in half, and every time I called management ,payroll, etc i received the same answer your just not used to the new pay scale and there is a slight flux in pay but whrn the work doesnt change, and i know management for dedicated account company and know what they are paying and my pay goes from $1000-1400 a week to $700-800 a week that's not a flux in pay that's you pocketing my earnings


  4. Helpful (1)

    "Not good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Dedicated Driver
    Former Employee - Dedicated Driver
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Heartland Express full-time (More than 5 years)

    Pros

    New stripped down tractors. Great place to learn. Equipment maintenance is decent. Try to get home on a regular basis.

    Cons

    Not good for seasoned drivers, unless you like 1900 or less miles a week. They don’t have the drivers best interest in mind. Not enough night time office support.

    Advice to Management

    Start treating drivers with a little more respect, after all they are what’s making money for the company.


  5. "Good place to learn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Heartland Express full-time (More than 10 years)

    Pros

    Debt free and financially responsible. They know trucking very well.

    Cons

    Low pay for office employees which causes revolving door. They expect a lot of hours from their employees and don't seem to realize people have a life outside of work.

    Advice to Management

    Take care of your office employees and you will save money by not having to continually be training people.


  6. "Not worth your career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Local Truck Driver in Lathrop, CA
    Former Employee - Local Truck Driver in Lathrop, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Heartland Express full-time (More than a year)

    Pros

    Mostly friendly managers, pay is ok

    Cons

    Lack of communication, they send you on no truck routs. Run you out of hours or cut it so close you have to rush and if you over look the slightest scratch on a trailer rim they will fire you for it blaming you for not reporting it, no writeup ,no warning just suspend you and not let you come back.

    Advice to Management

    Stop sending local drivers out of range past hours. Fix or stop using unsafe yards like the one in fresno . give your drivers a chance to not make the same mistake when no one gets hurt or any other property gets damaged instead of terminating them for something that can be fixed.


  7. "HOS & elogs Violations"

    StarStarStarStarStar
    Former Employee - Professional Truck Driver in North Liberty, IA
    Former Employee - Professional Truck Driver in North Liberty, IA

    I worked at Heartland Express (Less than a year)

    Pros

    None None None None None

    Cons

    Heartland Express is ....
    Heartless when it comes to Homeless Veterans.

    Advice to Management

    Do da Right Thing..!
    Because You're Suppose Too..!

  8. "Driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Heartland Express full-time

    Pros

    They don't micromanage much. As long as you're getting the job done, they leave you alone. Equipment is well maintained

    Cons

    A little chintzy with home time, and not all that good at getting you home on requested date. Short you on a few miles here and there.


  9. "Overall it's a nice place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Processor in Indianapolis, IN
    Current Employee - Processor in Indianapolis, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Heartland Express full-time (More than a year)

    Pros

    I am rewarded when I do my job

    Cons

    They are very frugal.

    Advice to Management

    Loosen the purse strings and invests back into the company.


  10. Helpful (1)

    "More money"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Class A Truck Driver in Gilmanton Iw, NH
    Current Employee - Class A Truck Driver in Gilmanton Iw, NH

    I have been working at Heartland Express full-time (Less than a year)

    Pros

    The company keeps it equipment. In great condition

    Cons

    But a driver can't drive 50 hrs a week and live off of 450.00 a week no way .


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