Heartland Express Reviews | Glassdoor

Heartland Express Reviews

Updated September 20, 2017
102 reviews

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2.6
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
Heartland Express Chairman & CEO Michael Gerdin
Michael Gerdin
44 Ratings

102 Employee Reviews

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Pros
  • Good company to work for and a lot of opportunity (in 6 reviews)

  • Not much home time but do manage to get at least one day off every single weekend (in 5 reviews)

Cons
  • A little chintzy with home time, and not all that good at getting you home on requested date (in 13 reviews)

  • Long hours, little appreciation (in 9 reviews)

More Pros and Cons

  1. "Driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Heartland Express full-time

    Pros

    They don't micromanage much. As long as you're getting the job done, they leave you alone. Equipment is well maintained

    Cons

    A little chintzy with home time, and not all that good at getting you home on requested date. Short you on a few miles here and there.


  2. "Overall it's a nice place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Processor in Indianapolis, IN
    Current Employee - Processor in Indianapolis, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Heartland Express full-time (More than a year)

    Pros

    I am rewarded when I do my job

    Cons

    They are very frugal.

    Advice to Management

    Loosen the purse strings and invests back into the company.

  3. "More money"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Class A Truck Driver in Gilmanton Iw, NH
    Current Employee - Class A Truck Driver in Gilmanton Iw, NH

    I have been working at Heartland Express full-time (Less than a year)

    Pros

    The company keeps it equipment. In great condition

    Cons

    But a driver can't drive 50 hrs a week and live off of 450.00 a week no way .


  4. "OTR Pay Not Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - OTR Driver in Baltimore, MD
    Current Employee - OTR Driver in Baltimore, MD
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Heartland Express full-time (More than 3 years)

    Pros

    Does thorough background check b4 hiring.

    Cons

    Being away from gome long periods not worth the low pay for long hours worked.

    Advice to Management

    Increase your pay rate and you will maintain quality, reliable and dedicated drivers! Remember! You get what you FOR!!!


  5. "driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Truck Driver in Atlanta, GA
    Current Employee - Truck Driver in Atlanta, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Heartland Express full-time (More than 8 years)

    Pros

    Great Home time. Great windows on loads

    Cons

    Low Pay is the trade off for wanting to be home more. .37 per mile...

    Advice to Management

    Increase pay for Ga-Fla runs. You will retain your current drivers and gain new dedicated drivers. Atlanta is home to great drivers that would love that route, but not at that pay.


  6. "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in North Liberty, IA
    Former Employee - Account Manager in North Liberty, IA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Heartland Express full-time (More than 3 years)

    Pros

    Great manager to work for.

    Cons

    You have to take vacation in blocks.


  7. "Columbus Driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shop Manager in Columbus, OH
    Former Employee - Shop Manager in Columbus, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Heartland Express full-time

    Pros

    To the Columbus Ohio driver . I worked there for 15 years heartland and the Gerdins are very family orintated so look at your self

    Cons

    The company is there for you to work so grow up truck driving was never guarantee weekends home so be a driver not a cryer

    Heartland Express Response

    May 30, 2017 – Marketing and Advertising Manager

    Thanks for your review! We sincerely appreciate your feedback. If there's ever anything we can do for you, please don't hesitate to reach out.

  8. Helpful (1)

    "Truck driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Truck Driver in Jacksonville, FL
    Current Employee - Truck Driver in Jacksonville, FL
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Heartland Express full-time (Less than a year)

    Pros

    Good company and good dispatch

    Cons

    SLOW TRUCKS!!!! When you're pulling heavy loads going up hills and mountains with slow truck it's very very dangerous

    Advice to Management

    Turn your trucks up. When companies like Swift ,JBHUNT and etc are passing your trucks then there's a problem

    Heartland Express Response

    May 22, 2017 – Marketing and Advertising Manager

    Hi, thanks for your constructive review. We use Glassdoor as a very important tool to gather feedback. We truly appreciate your comments.

    Regarding the pros: our team works very hard to get our... More


  9. "No commitment to agreement upon hire."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - OTR Driver in Phoenix, AZ
    Former Employee - OTR Driver in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Heartland Express full-time

    Pros

    Nice t.v in drivers lounge

    Cons

    Not one ounce of professionalism.
    No respect to drivers.
    Bad dispatching.
    No accountability to agreements made with the shake of a hand.
    No hometime values.
    Poor communication skills in dispatch.
    No or poor leadership.
    Lies
    Lies
    Lies....

    Advice to Management

    Roll a canister of sleeping agent into your department so you can at least have an acceptable excuse for your actions.

    Heartland Express Response

    Jun 5, 2017 – Marketing and Advertising Manager

    Hi, thanks for sharing your feedback. We're truly sorry that this would've been your experience with our company. We pride ourselves on our commitment to professionalism, communication, and driver... More


  10. "Big box company with no family values"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Driver in Columbus, OH
    Current Employee - Driver in Columbus, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Heartland Express full-time (More than a year)

    Pros

    Good CSA score, DOT will leave you alone. Anybody can get a job here.

    Cons

    Poor hometime, short runs, forget about your hometime request. Dispatcher couldn't care less about the driver. Company won't allow turnpike use,

    Advice to Management

    I would say listen to your drivers, but that's not going to happen.

    Heartland Express Response

    May 30, 2017 – Marketing and Advertising Manager

    Hi, thanks for sharing your review. We're sorry that was your experience. We listen to our drivers very closely and we'd look forward to gathering more information related to your experience with our... More


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