Heartland Payment Systems Reviews in Philadelphia, PA | Glassdoor

Heartland Payment Systems Philadelphia Reviews

2 reviews

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Philadelphia, PA

2.9
Star Star Star Star Star
Recommend to a friend
Approve of CEO
Heartland Payment Systems Chairman and CEO Bob Carr
Bob Carr
1 Rating

2 Employee Reviews

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Pros
  • You work from home or out in your territory with very little communication with upper management (in 20 reviews)

  • Work/life balance is what you make it depending on your work ethic (in 19 reviews)

Cons
  • The profits to the sales force became smaller because Managment claimed our cost had increased (in 22 reviews)

  • Your work life balance can suffer because of it (in 11 reviews)

More Pros and Cons

  1. Helpful (2)

    "relationship mgr"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Relationship Manager in Philadelphia, PA
    Former Employee - Relationship Manager in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Have products you can really believe in. Really liked the people in my division. High character, high morals people in an industry rife with scumbags.

    Cons

    over-saturation of market leads to a shutdown with some merchants. many others will over-promise and under deliver. must have a thick skin.

    Advice to Management

    keep up the good work


  2. Helpful (4)

    "you may starve before you succede"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Relationship Manager in Philadelphia, PA
    Former Employee - Relationship Manager in Philadelphia, PA
    Doesn't Recommend
    No opinion of CEO

    Pros

    You control your time and managers are not on your back.They have a very good piece of software called the knowledge network which will answer almost any questions you have.They have a great reputation for dealing very fairly with their customers.Their products work and work well,technical help is very good.Residual income is a real plus.

    Cons

    You may starve trying to get your business going.In this current environment businesses are reluctant to make changes even ones to benefit them,so sales can be slow.Because of the turnover in sales talent your direct manager may be someone with very little time with the company and you may suffer as a result. Health insurance is not available until you make certain sales goals which are sometimes harder to achieve than you may think. They had a major computer breach which compeitors continue to try and use against them.When reps leave early they give up their residuals which the company gets to keep.

    Advice to Management

    Dont allow people to turn over so easily.The sink or swim attitude doesn't serve you well,even though it may help profits.Have a plan in place to support each new sales rep and get them to some sort of financial security BEFORE they "vest " which can take a while and most families can't wait that long.


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