Helen Ross McNabb Reviews | Glassdoor

Helen Ross McNabb Reviews

Updated September 4, 2018
54 reviews

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3.6
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Helen Ross McNabb CEO Jerry Vagnier
Jerry Vagnier
16 Ratings

54 Employee Reviews

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Pros
  • "Great benefits, room to grow within the company, great people to work with" (in 8 reviews)

  • "A great company that cares about its employees" (in 7 reviews)

Cons
  • "Low Pay and high workloads throughout the spectrum of different positions" (in 6 reviews)

  • "The case managers will try to explain things to you but it's not going to help until you just do it on your own" (in 3 reviews)

More Pros and Cons

  1. Featured Review

    "Best place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Helen Ross McNabb full-time

    Pros

    Excellent and supportive environment, room to grow, and wonderful coworkers who truly care about our mission!

    Cons

    None to share at this time.


  2. "RN"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Behavioral Health RN
    Current Employee - Behavioral Health RN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Helen Ross McNabb full-time (Less than a year)

    Pros

    A great company that cares about its employees. The company offers an excellent benefit package. The other staff are great, and there is a very open door policy with management.

    Cons

    Community based care/grant funded which seems to translate to lower pay for nurses. There doesn’t seem to be much of an opportunity for advancement, for a nurse.

  3. "Masters Level Clinician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Helen Ross McNabb full-time

    Pros

    great coworkers and ample job opportunities

    Cons

    ample job opportunities due to recidivism and frequent turnover, minimal pay, lack of transparancy


  4. "3 years and different positions - same management issues."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Youth Counselor in Knoxville, TN
    Current Employee - Youth Counselor in Knoxville, TN
    Neutral Outlook
    No opinion of CEO

    I have been working at Helen Ross McNabb full-time (More than 3 years)

    Pros

    Great Mission. Most employees actually believe in the mission and are sincerely trying to improve people's lives. Awesome benefits to full time employees. Great training programs for CE. Great company to gain experience or acquire hours for licensure. Large client base. Clearly serves the community positively. Very organized and streamlined orientation process. Thorough pre-screening process for employees.

    Cons

    Disclaimer* This is a well-meaning company from the top down and frequently attempts to improve itself and its employees. The company merged with local community services across the state and grew quicker than it could manage. If you read this years from now, these issues may have been eliminated.*

    It takes forever to get hired because the hiring managers have more work than they know what to do with. You have to be committed to working here or unlucky in your other employment pursuits. It took two months from application to orientation for me.

    Low Pay and high workloads throughout the spectrum of different positions.
    Preference given to degrees in education instead of competence and capability to perform the job.
     Management is frequently hired based on license and education in mental health instead of education and experience in management. The result is a high frequency of tolerance for sub-par performances and a lack of accountability.
    Employees already exploit the management issues and are frequently found talking about their feelings with managers and wasting productive time. The lack of management skills and standard operating procedures literally leads to employees being completely unaware of processes and even services of different departments. This ultimately leads to a disconnected and inefficient work environment.

    Advice to Management

    Find a way to incorporate therapeutic practices and procedures of your mental health professionals with the accountability, structure, and standard operating procedures that EXPERIENCED and EDUCATED managers can provide to you. Please stop handing therapists the management roles. They have a tendency to enable bad performance of their employees or try to take on the extra work themselves. At the very least, provide your therapists some support and training before transitioning them to management. The company would do well to develop a more proactive approach to accountability of its employees. In this industry, by the time a severe mistake occurs, it usually results in a termination and panicked efforts at damage control. Prevent the damage. Hire real managers. It is an injustice to your employees and the managers themselves to put unprepared and unqualified people into management roles. Great therapists did not train to be great managers. You could even come up with collaborative roles for a qualified manager and an experienced therapist to execute the job together. The current trend has put undue stress on your therapists in management roles, and causes good employees that do their jobs well to burn out. If the problem is not addressed, the company's culture and population will deteriorate leaving only the exploiters and the enablers; that was not the intended mission.


  5. "f"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Helen Ross McNabb full-time

    Pros

    able to make own schedule

    Cons

    high demands and low pay


  6. "Case manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Approves of CEO

    I have been working at Helen Ross McNabb full-time

    Pros

    Flexible hours and awesome supervisor.

    Cons

    Low pay, high workload, ..


  7. "Good work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Helen Ross McNabb full-time (More than 5 years)

    Pros

    The mission feels good and gives you a purpose everyday!

    Cons

    Slow to change, not inovative but it works

    Advice to Management

    push Decision making down.

  8. "Supportive supervisors, growth opportunity for excellent staff members, and worthy mission."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Director in Knoxville, TN
    Current Employee - Senior Director in Knoxville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Helen Ross McNabb full-time (More than 10 years)

    Pros

    You get to help others, do meaningful work, and get valuable human service experience with a stable, ethical company. Great benefit package especially time off and health insurance.

    Cons

    Pay may be average due to not for profit status as may be expected. The stress of working with mentally ill persons may not be manageable by some.

    Advice to Management

    Keep being kind and people will do their best for you.


  9. "MHT PRN"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Helen Ross McNabb full-time

    Pros

    Loved the clients and the staff!!! Great Company!

    Cons

    there were no cons here


  10. "A great place to work with numerous opportunities to grow and develop professionally."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I have been working at Helen Ross McNabb full-time (More than 10 years)

    Pros

    The culture at McNabb is very client-centered, and team-oriented. People help each other out and can feel very good about the positive contribution they are making to society.

    Cons

    Some programs require 24/7 on call, which at times impacts work/life balance.


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