Helen Ross McNabb Reviews | Glassdoor

Helen Ross McNabb Reviews

Updated November 9, 2017
45 reviews

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3.6
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Helen Ross McNabb CEO Jerry Vagnier
Jerry Vagnier
12 Ratings

45 Employee Reviews

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  1. "A great place to work with numerous opportunities to grow and develop professionally."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I have been working at Helen Ross McNabb full-time (More than 10 years)

    Pros

    The culture at McNabb is very client-centered, and team-oriented. People help each other out and can feel very good about the positive contribution they are making to society.

    Cons

    Some programs require 24/7 on call, which at times impacts work/life balance.


  2. "Meaningful Work, Great culture and Mission"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Helen Ross McNabb full-time (More than 5 years)

    Pros

    Work is very meaningful
    Co-workers are great
    Benefits are fantastic
    Room for growth

    Cons

    Very paperwork heavy (as with any social services job)
    Caseloads/workload is heavy at times

    Advice to Management

    Communication is key

  3. "Proud to be a McNabber!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Supervisor in Knoxville, TN
    Current Employee - Program Supervisor in Knoxville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Helen Ross McNabb full-time (More than 5 years)

    Pros

    great benefits, supportive team and upper management, open communication and decent pay considering this is a non-profit agency.

    Cons

    I have not found a Con for working here. I have been here for 5 years and I plan on retiring with this company. I have never felt so supported and appreciated in a workplace.

    Advice to Management

    Keep up the good work! with the challenges most employers face these days, you guys are doing a great job!


  4. "Supportive enivornment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Helen Ross McNabb full-time (More than 8 years)

    Pros

    Management and staff at the center are willing to help and support staff.
    All staff strive to truly improve the lives of the people they serve.
    I feel supported in my role and feel i can support the teams I supervise.

    Cons

    compensation or pay for the amount of work and time

    Advice to Management

    Taking some time to fully understand the responsibilities and tasks front-line staff have to managed.


  5. "Best place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Helen Ross McNabb full-time

    Pros

    Excellent and supportive environment, room to grow, and wonderful coworkers who truly care about our mission!

    Cons

    None to share at this time.


  6. "Great place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Helen Ross McNabb full-time

    Pros

    Increase in annual time with longevity. I have a close working relationship with my supervisor.

    Cons

    Condensing medical director to cover all facilities is leaving schedules uncovered. Not enough communication with approving coverage for prescribers.

    Advice to Management

    It is hard having communication with some of the outlying clinics.


  7. "Solid Company / Difficult Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Leader in Knoxville, TN
    Current Employee - Team Leader in Knoxville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Helen Ross McNabb full-time (Less than a year)

    Pros

    McNabb's benefits are decent for a single payer, Administration makes an effort to hear staff concerns, and most needs are addressed in time. The company has experienced significant growth since I've been here and continues to grow. There's lots of opportunity for lateral movement. Lots of great people work here (it takes special people to work in this field, and many of them are just plain fun.)

    Cons

    The mental / emotional labor is significant. Self Care is very important. Salaries vary depending on positions, but there can be significant differences between similar positions (Ex Working direct care with children vs adults) that don't seem to be fair. Upward growth is limited unless you have a Masters Degree. Some of the administration appears disconnected with front line staff experiences. The company is less transparent than it used to be as far as new programs opening and new opportunities for existing staff.

    Advice to Management

    Openly post new opportunities / programs for all staff to see with regular updates on progress towards completion. Emotional labor should be carefully considered when salaries are created, and similar positions should be compensated more fairly. Salaries should most certainly be increased for direct care staff.

  8. "Be careful, its a trap!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Helen Ross McNabb part-time (More than 5 years)

    Pros

    good question...none. well, maybe having holidays off

    Cons

    Horrible work environment. there is no support by administration, no chance for advancement (unless you're in the special clique), disrespected by administration, and not allowed to set any boundaries or limits with patients. The atmosphere is similar to a cult....so run for the hills. Do not work here. You'll be sorry.


  9. "Good place to start"

    StarStarStarStarStar
    Former Employee - Mental Health Worker
    Former Employee - Mental Health Worker
    Doesn't Recommend

    I worked at Helen Ross McNabb full-time (More than a year)

    Pros

    Get your foot in the door as an entry-level mental health worker. Decent benefits.

    Cons

    Low pay. Lack of integrity in management. Supervisors may not have your back if their job is on the line.


  10. "It's ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Health Link Care Coordinator in Knoxville, TN
    Current Employee - Health Link Care Coordinator in Knoxville, TN
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Helen Ross McNabb full-time (More than a year)

    Pros

    rewarding, good coworkers, meaningful work

    Cons

    constant state mandated changes with new program, communication between management and staff needs improvement, workplace heirarchy leaves case managers , "Health Link Care Coordinators" , feeling less valued by peers. TONS of paperwork

    Advice to Management

    improve communication and implementation of new program changes


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