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HelloFresh Customer Service Reviews

Updated Oct 26, 2021

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Found 39 of over 1,330 reviews

3.7
40%
Recommend to a Friend
85%
Approve of CEO
HelloFresh CEO Dominik S. Richter
Dominik S. Richter
12 Ratings

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Staying Healthy

14d

a 

Tax Manager

I stepped on the scale I’m 5’2” and 136 lbs . Heaviest I have been but looks wise mostly carrying this in my thighs : lower body. I downloaded the peloton app, will start HelloFresh again, will make sure I hit my daily cardio goals. I am going to limit drinking alcohol and eating processed foods. I’ll take other suggestions:)

40

13 Comments

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Ratings by Demographics

This rating reflects the overall rating of HelloFresh and is not affected by filters.

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  1. 5.0
    Current Employee

    A wonderful company to work Forest

    Oct 26, 2021 - Customer Service in Fort Worth, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Insurance starts day one of your start day.

    Cons

    Insurance is high, but of course what insurance isn’t.

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  2. 5.0
    Former Employee

    Good spot

    Jun 1, 2021 - Customer Service 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good environment, flexible and management

    Cons

    The pay could be better

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  3. 4.0
    Former Employee

    Good experience

    May 3, 2021 - Customer Service Agent in Newark, NJ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Consistent schedule, gives lunches when in office on some days, great co workers

    Cons

    Lack of communication to customer service agents

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  4. 2.0
    Former Employee, more than 1 year

    Good for what it was

    Apr 6, 2021 - Customer Service Representative in Newark, NJ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Easy job a lot of OT

    Cons

    Manager suck hr was not helpful pay wasn’t great really favors people who kiss you know what

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  5. 4.0
    Former Employee

    Good workplace

    Mar 19, 2021 - Customer Service Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The job had a friendly environment

    Cons

    The customers were sometime very rude

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  6. 5.0
    Current Employee, more than 1 year

    Customer Service

    Mar 15, 2021 - Customer Service in Los Angeles, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good job keep up the good work !

    Cons

    I do not have anything bad to say about this job.

    Continue reading
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  7. 5.0
    Former Employee, less than 1 year

    Good job

    Jan 11, 2021 - Customer Service Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Cool people and you can do homework when you have no calls or chats.

    Cons

    Cant use your phone. But makes perfect sense why

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  8. 2.0
    Current Employee

    Experience as CSR

    Dec 31, 2020 - Customer Service Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    good pay, generous time off

    Cons

    Unorganized, stressful, busy, emotionally challenging

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  9. 2.0
    Current Employee

    misleading application and high expectations

    Nov 16, 2020 - Customer Service Representative in Newark, NJ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    remote work keeping safe during covid

    Cons

    low pay high expectations lack of transparency

    2 people found this review helpful
  10. 2.0
    Former Employee

    Difficult Difficult Lemon Difficult

    Oct 20, 2020 - Customer Service Representative in Melbourne, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Answering calls and emails and chats Decent pay Relatively easy if you learn it Benefits

    Cons

    Starting at a screen all day Trying to stay awake if you’re an active person Fire easily for unreasonable reasons Training is in inconvenient hours

    Continue reading
    1 person found this review helpful
Viewing 1 - 10 of 39 Reviews

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