HelpSystems Reviews
Updated Jul 12, 2021
- Administrative
- Arts & Design
- Business
- Consulting
- Customer Services & Support
- Education
- Engineering
- Finance & Accounting
- Healthcare
- Human Resources
- Information Technology
- Legal
- Marketing
- Media & Communications
- Military & Protective Services
- Operations
- Other
- Product & Project Management
- Research & Science
- Retail & Food Services
- Sales
- Skilled Labor & Manufacturing
- Transportation
- Current Employees
- Freelance
- Full-time
- Contract
- Intern
- Part-time
- Worldwide
- United States - All Cities
- - Minnesota
- - Minneapolis-St. Paul, MN Area
- - Georgia
- - Atlanta, GA Area
- - Iowa
- - Mason City, IA Area
- - Nebraska
- - Lincoln, NE Area
- - Omaha, NE Area
- - New York State
- - New York City, NY Area
- - Texas
- - San Antonio, TX Area
- - Washington State
- - Seattle, WA Area
- Argentina - All Cities
- - Federal Capital
- - Buenos Aires, Argentina Area
- Armenia - All Cities
- - Yerevan
- - Yerevan, Armenia Area
- Australia - All Cities
- - Western Australia
- - Perth, Australia Area
- Brazil - All Cities
- - São Paulo
- - Sao Paulo, Brazil Area
- Canada - All Cities
- - Ontario
- - Ottawa, ON, Canada Area
- France - All Cities
- - Ile-de-France
- - Paris, France Area
- Spain - All Cities
- - Catalonia
- - Barcelona, Spain Area
- United Kingdom - All Cities
- - England
- - Bristol, United Kingdom Area
- - Guildford, United Kingdom Area
- - London, United Kingdom Area
- - Peterborough, United Kingdom Area
- - Reading, United Kingdom Area
- English
- French
- German
- Dutch
- Portuguese
- Spanish
- Italian
Found 157 of over 169 reviews
- Popular
- COVID-19 Related
- Highest Rating
- Lowest Rating
- Most Recent
- Oldest First
"I can honestly say that working at HelpSystems has positively altered my career trajectory" (in 25 reviews)
"They treat employees with respect, great benefits and a great culture" (in 12 reviews)
"Some growing pains, but they are worked on gradually" (in 7 reviews)
"And that can limit your career growth at HelpSystems" (in 7 reviews)
- Current Employee★★★★★
Pros
My experience, obviously may vary - Room for growth - Active, sincere, and approachable management - Good funding - Looking to scale
Cons
- Plenty of growing pains with fast acquisitions (turnover, backlog, etc)
- Current Employee, more than 1 year★★★★★
Pros
HelpSystems has navigated the COVID pandemic gracefully and allows employees the flexibility to balance work and life. While many company's were quick to require employees to return to offices, HelpSystems has been cautious. The career paths are evident, many departments have easily accessible information around this. Company goals and vision are widely shared, and progress updates are given at company meetings.
Cons
If you are not from a tech background, you are a bit self reliant on learning what the products are.
- Current Employee, more than 5 years★★★★★
Pros
Salaries, Benefits, Opportunities, Treat their employees very well.
Cons
Growth is extraordinary but it puts a strain on resources
Continue reading - Former Employee, more than 1 year★★★★★
Pros
The leadership is very friendly, and encourages a sense of teamwork.
Cons
Extremely low pay and minimal benefits in comparison to other tech companies, serious issues with lack of diversity, and a work environment that does not focus on individuals’ career aspirations.
Continue reading - Current Employee★★★★★
Pros
Great leadership! A genuine care and interest for the employee base. Constantly growing and becoming more and more successful, but still maintaining the grass roots campaign in taking care of the employee base and not losing sight of what really matters.
Cons
Some processes are still very small scale and need to catchup to the amount of growth we have achieved.
Continue reading - Current Employee★★★★★
Pros
Endless opportunities for career growth, kind coworkers, and invested leaders.
Cons
Pretty faced-paced (but I consider this a pro)
- Former Employee, more than 1 year★★★★★
Pros
Excellent communication, relaxed atmosphere, work from home option, strong M & A outlook, lots of opportunities to move around
Cons
Pay is a little below market which is disappointing for a company that is as big as HelpSystems is now. Benefits are average at best. Medical is a bit pricey.
Continue reading - Former Employee★★★★★
Pros
Positive Customer Sentiment , High NPS
Cons
NA NA NA NA NA
- Current Employee★★★★★
Pros
Fun, hardworking coworkers who want to help each other succeed
Cons
Growing pains are a constant challenge
- Former Employee, more than 1 year★★★★★
Pros
Open door policy, great leadership, fun atmosphere, many perks.
Cons
International company with remote positions. Leadership is not seen ofte.
Popular Careers with HelpSystems Job Seekers
Work at HelpSystems? Share Your Experiences
