Helping Hand Center Reviews | Glassdoor

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Helping Hand Center Reviews

Updated February 5, 2018
12 reviews

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2.9
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Bill Dwyer
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12 Employee Reviews

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  1. "A great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Instructional Teaching Assistant in Countryside, IL
    Former Employee - Instructional Teaching Assistant in Countryside, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Helping Hand Center full-time (More than a year)

    Pros

    You're really making a difference in the lives of kids and families. You can see the progress the kids are making.

    Cons

    It's a hard job; I won't lie. It's a challenge. It requires a lot of patience.

    Advice to Management

    Continue to show staff at all levels how important they are.


  2. "QIDP"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Helping Hand Center full-time

    Pros

    Working with ID/DD patients is a passion of mine, and caring for others is the pathway to success.

    Cons

    Constantly busy via phone, email, home visits, etc.
    Can ultimately become mentally draining.

    Advice to Management

    None, the agency maintains a high level of professionalism

  3. "Meaningful work"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Helping Hand Center full-time

    Pros

    The clients were fun to work with.

    Cons

    There is no room for advancement


  4. "Awful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Helping Hand Center full-time

    Pros

    Helping people and casual enviornment

    Cons

    Horrible pay, incompetent management, catty workers, low staff morale

    Advice to Management

    Clean out management


  5. "Keep on looking"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Helping Hand Center full-time (More than 3 years)

    Pros

    Very rewarding job. Co workers are amazing.

    Cons

    Management is nonexistent and stucked in old ways of thinking. Has been on a pay freeze for over 2 years. No room for advancement. Since July 2015 over 80% of staff left

    Advice to Management

    Bring in new management to the school, stuck in old ways.


  6. "dsp"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CNA/DSP/DD-Aid in Countryside, IL
    Former Employee - CNA/DSP/DD-Aid in Countryside, IL
    Doesn't Recommend
    Negative Outlook

    I worked at Helping Hand Center full-time

    Pros

    There was nothing good about working at helping hand, they don't listen to their employees and they have no respect for the staff. The staff are the most important people at the company because they work with the clients. If there is no staff, there is no company.

    Cons

    There are no career opportunities and it's horrible horrible, horrible, horrible, horrible.

    Advice to Management

    Respect your staff , and you may be able to keep them , and the pay suck


  7. Helpful (1)

    "It's terrible when the vets start leaving."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    Client experience is priceless.

    Cons

    Pay is significantly low. My niece made more money working at McDonald's and here I am maintaining the quality of people's lives.

    Advice to Management

    Quality of service is directly related to the investments and employer makes into their employees. Not just HR/upper level management. Definitely a shared feeling that employees aren't valued here.

  8. "HH Center"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Countryside, IL
    Current Employee - Anonymous Employee in Countryside, IL

    I have been working at Helping Hand Center (Less than a year)

    Pros

    Rewarding job giving back to the community to disabled clients.

    Cons

    The future direction is questionable.

    Advice to Management

    Watch management spending.


  9. "Rewarding Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ITA in Countryside, IL
    Current Employee - ITA in Countryside, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Helping Hand Center full-time (Less than a year)

    Pros

    Making a difference in kid's lives daily, co-workers

    Cons

    Physically and emotionally demanding job but rewarding at the end of the day

    Advice to Management

    Pay more


  10. "great mission but lack of managment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    Pros

    Great Mission and service to it's clients

    Cons

    Poor management and employee retention. Level of leadership minimal. Little pay but expected for non profit


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