Helzberg Diamonds Reviews in Atlanta, GA | Glassdoor

Helzberg Diamonds Atlanta Reviews

Updated September 17, 2017
7 reviews

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Atlanta, GA Area

2.3
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Approve of CEO
Helzberg Diamonds Chairman and CEO Beryl B. Raff
Beryl B. Raff
6 Ratings

7 Employee Reviews

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Pros
  • Everything to expect being part of the Berkshire Hathaway Company (in 12 reviews)

  • Was a laid back work environment (in 7 reviews)

Cons
  • Work/Life Balance, Compensation and Benefits, Senior Mgt (in 9 reviews)

  • Retail hours and stress of sales goals (in 10 reviews)

More Pros and Cons

  1. "My Manager was so shadyyyy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Kennesaw, GA
    Former Employee - Anonymous Employee in Kennesaw, GA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Helzberg Diamonds full-time

    Pros

    The company is a good company but......

    Cons

    The manager was so shady. He stole sales from his associates all the time and got accolades for being # 1 at their expense. He harassed all the females, very explicitly. He would be on the clock for hours and not even be there. They really should investigate him because he is a lawsuit waiting to happen. He forces people to quit, which is why I'm no longer there.

    Advice to Management

    Get a new manager.


  2. "3 years, started out good, then new CEO began downgrading Mdse and policies in 2010, not good."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Atlanta, GA
    Former Employee - Store Manager in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Helzberg Diamonds full-time (More than 3 years)

    Pros

    National chain, mostly good people.

    Cons

    Really went downhill after new CEO in 2010. Quality of mdse, pay policies, commission structure.
    They changed the monthly sales plans 3 times in 2010.

    Advice to Management

    Don't stoop to the other Mall Jewelers level.

  3. Helpful (1)

    "Happy Customers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA

    I have been working at Helzberg Diamonds full-time (Less than a year)

    Pros

    Company has been around for a long time customer usually have been showing there for 20-40 years and have passed the tradition down to their children. Company has a great warranty and repair plan for jewelry. Least amount of complaint from customer compared to any company I have worked for in the past.

    Cons

    Terrible training, Company wants managers to compete against store employees for sales. The low commission is disgraceful. You work so hard to get a tiny commission check. Mall hours to get ready for a crazy life.

    Advice to Management

    Considered having more diverse selection of jewelry ( Modern Pieces) to expand on already longtime clientele. And imagine what store employees feel when they receive a tiny check for all their hard-work; consider how discouraging it is, appreciate your front line a little more.


  4. "Part-timers Have Benefits too"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Approves of CEO

    I have been working at Helzberg Diamonds (More than 5 years)

    Pros

    Wha tI like so much about being a part-time employee at Helzberg Diamonds is that they offer a retirement package even though I do not work full time. I was pleasantly surprised that they would car enough for my future to offer that benefit.

    Cons

    The slower seasons are really painstaking.


  5. "Awesome place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Atlanta, GA
    Current Employee - Store Manager in Atlanta, GA
    Recommends
    Approves of CEO

    Pros

    I can have a balanced life

    Cons

    Computers systems are really obsolete

    Advice to Management

    None


  6. Helpful (1)

    "Wonderful!"

    StarStarStarStarStar
    Former Employee - Sales Associate in Atlanta, GA
    Former Employee - Sales Associate in Atlanta, GA
    Recommends
    Approves of CEO

    I worked at Helzberg Diamonds full-time (More than a year)

    Pros

    Great working environment and outstanding training!

    Cons

    Great only if you love working with people and can work as a team. Need to be able to handle fast paced learning, goes beyond jewelry sales


  7. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Atlanta, GA
    Current Employee - Store Manager in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Helzberg Diamonds full-time (More than a year)

    Pros

    Ran well and execs are great people.

    Cons

    Product sometimes can be slow to change.

    Advice to Management

    None


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