Helzberg Diamonds Reviews in Atlanta, GA | Glassdoor

Helzberg Diamonds Atlanta Reviews

5 reviews

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Atlanta, GA Area

4.0
Star Star Star Star Star
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Approve of CEO
Helzberg Diamonds Chairman and CEO Beryl B. Raff
Beryl B. Raff
4 Ratings

5 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. Helpful (1)

    "Happy Customers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA

    I have been working at Helzberg Diamonds full-time (Less than a year)

    Pros

    Company has been around for a long time customer usually have been showing there for 20-40 years and have passed the tradition down to their children. Company has a great warranty and repair plan for jewelry. Least amount of complaint from customer compared to any company I have worked for in the past.

    Cons

    Terrible training, Company wants managers to compete against store employees for sales. The low commission is disgraceful. You work so hard to get a tiny commission check. Mall hours to get ready for a crazy life.

    Advice to Management

    Considered having more diverse selection of jewelry ( Modern Pieces) to expand on already longtime clientele. And imagine what store employees feel when they receive a tiny check for all their hard-work; consider how discouraging it is, appreciate your front line a little more.


  2. "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Atlanta, GA
    Current Employee - Store Manager in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Helzberg Diamonds full-time (More than a year)

    Pros

    Ran well and execs are great people.

    Cons

    Product sometimes can be slow to change.

    Advice to Management

    None


  3. Helpful (1)

    "Wonderful!"

    Star Star Star Star Star
    Former Employee - Sales Associate in Atlanta, GA
    Former Employee - Sales Associate in Atlanta, GA
    Recommends
    Approves of CEO

    I worked at Helzberg Diamonds full-time (More than a year)

    Pros

    Great working environment and outstanding training!

    Cons

    Great only if you love working with people and can work as a team. Need to be able to handle fast paced learning, goes beyond jewelry sales


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  5. "3 years, started out good, then new CEO began downgrading Mdse and policies in 2010, not good."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Atlanta, GA
    Former Employee - Store Manager in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Helzberg Diamonds full-time (More than 3 years)

    Pros

    National chain, mostly good people.

    Cons

    Really went downhill after new CEO in 2010. Quality of mdse, pay policies, commission structure.
    They changed the monthly sales plans 3 times in 2010.

    Advice to Management

    Don't stoop to the other Mall Jewelers level.


  6. "Awesome place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Atlanta, GA
    Current Employee - Store Manager in Atlanta, GA
    Recommends
    Approves of CEO

    Pros

    I can have a balanced life

    Cons

    Computers systems are really obsolete

    Advice to Management

    None



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