Helzberg Diamonds Reviews | Glassdoor

Helzberg Diamonds Reviews

Updated September 29, 2018
239 reviews

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3.4
StarStarStarStarStar
Rating TrendsRating Trends
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Helzberg Diamonds Chairman and CEO Beryl B. Raff
Beryl B. Raff
135 Ratings

239 Employee Reviews

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Pros
  • "Everything to expect being part of the Berkshire Hathaway Company" (in 15 reviews)

  • "Employee Discount; annual training seminars" (in 11 reviews)

Cons
  • "Number driven upper management with no care about their people that are producing the numbers, no work life balance, and high turnover" (in 10 reviews)

  • "Sales Goals can be tough, but mostly good managment helps you work through sales weak points" (in 12 reviews)

More Pros and Cons

  1. Featured Review

    "A job I actually really love"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate
    Current Employee - Sales Associate
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Helzberg Diamonds full-time (More than a year)

    Pros

    I have been with the company for almost 2 years now and this may be my favorite job I have ever had. I have the greatest support from my team. They hire all different type of people with all cool personalities (for the most part). There is a lot to learn, but if you're dedicated you will for sure be successful. I love that the company has strong ethics and cares for the consumer unlike other stores. Shopping other stores, Helzberg definitely is higher quality.

    Cons

    It's hard if you're new to the jewelry business. There is a lot of terminology, operational, and sales goals. Maintaining your numbers is a lot of pressure. High turn over ( the people who are never in it to win it). It's hard when you're short staff, then asked to work the extra hours.

    Advice to Management

    Be consistent on hiring and training new employees properly


  2. "Nice company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Helzberg Diamonds part-time

    Pros

    Flexible schedules, good commission, extra spiffs, great management, friendly environment, professional, fair base pay

    Cons

    Pricey benefits for full time

  3. "Disappointing , lack of consistency"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in King of Prussia, PA
    Former Employee - Assistant Manager in King of Prussia, PA
    Doesn't Recommend

    I worked at Helzberg Diamonds full-time (Less than a year)

    Pros

    Their pieces are nice quality & not bad pricing for some of their inventory which makes it easier to sell.

    Cons

    There is never a straight answer when it comes to anything there. They will lie to you to get you in the door and then nothing is like what you were told.

    Advice to Management

    There are people who shine and belong in this industry and I think some of the people you hire are wrong for this job. I also feel like jewelry experience is not vauled the way it should be. I think that they should follow through with what they tell you in the interview process. Overall, I ended up being very disappointed in there operating system & people at the home office never get back to you. (In every department)


  4. "Helzberg review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Helzberg Diamonds full-time

    Pros

    Nice company to work for. Understanding boss and great people

    Cons

    Bad hours during christmas time. Short staff

    Advice to Management

    Listen to your employee before you make a decesion


  5. "Boring Corporate jewelry job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Helzberg Diamonds full-time

    Pros

    If you’re a good salesperson- this is a job for you!

    Cons

    If you’re a terrible salesperson- this isn’t the job for you.

    Advice to Management

    Diamonds are out of style now....


  6. "Part Time Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Part Time Sales Associate in Atlanta, GA
    Former Employee - Part Time Sales Associate in Atlanta, GA

    I worked at Helzberg Diamonds part-time (More than a year)

    Pros

    Great coworkers, good employee discount and allowed me to work set hours.

    Cons

    Commission! Negotiate to get the highest hourly pay, do not rely on commission. Commission can be difficult to get. Most associates don't receive a commission.

    Advice to Management

    Review Commission..


  7. "Great Community"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Helzberg Diamonds part-time (More than 5 years)

    Pros

    They will teach you eveything that you need to know.

    Cons

    Company is focused on sales numbers.

  8. "Do Not Work Here Unless You're a College Student working part time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Helzberg Diamonds full-time

    Pros

    Upper leadership is great just not around much

    Cons

    Lie about pay, constant drama, blame constantly placed where it shouldn't be.


  9. "Sales Associate"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at Helzberg Diamonds part-time

    Pros

    Great people that work there

    Cons

    Upper management is terrible and pay is little to none. Plus they pay people different rates for the same position

    Advice to Management

    Increase pay for amount of work


  10. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Helzberg Diamonds full-time

    Pros

    Fun environment and good discount

    Cons

    Pressure to makes sales if you don't they will cut hours


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