Helzberg Diamonds Reviews | Glassdoor

Helzberg Diamonds Reviews

Updated November 29, 2018
244 reviews

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3.4
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Helzberg Diamonds Chairman and CEO Beryl B. Raff
Beryl B. Raff
137 Ratings

Employee Reviews

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Pros
  • "Everything to expect being part of the Berkshire Hathaway Company" (in 15 reviews)

  • "Employee Discount; annual training seminars" (in 11 reviews)

Cons
  • "Number driven upper management with no care about their people that are producing the numbers, no work life balance, and high turnover" (in 10 reviews)

  • "Sales Goals can be tough, but mostly good managment helps you work through sales weak points" (in 12 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "A job I actually really love"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate
    Current Employee - Sales Associate
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Helzberg Diamonds full-time (More than a year)

    Pros

    I have been with the company for almost 2 years now and this may be my favorite job I have ever had. I have the greatest support from my team. They hire all different type of people with all cool personalities (for the most part). There is a lot to learn, but if you're dedicated you will for sure be successful. I love that the company has strong ethics and cares for the consumer unlike other stores. Shopping other stores, Helzberg definitely is higher quality.

    Cons

    It's hard if you're new to the jewelry business. There is a lot of terminology, operational, and sales goals. Maintaining your numbers is a lot of pressure. High turn over ( the people who are never in it to win it). It's hard when you're short staff, then asked to work the extra hours.

    Advice to Management

    Be consistent on hiring and training new employees properly


  2. "Store manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager
    Current Employee - Store Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Helzberg Diamonds full-time (More than 3 years)

    Pros

    helzberg diamonds is great company to work for!

    Cons

    I can't say anything bad.

  3. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Helzberg Diamonds part-time

    Pros

    Reasonable management, great environment, fun environment

    Cons

    unrealistic sales expectations, always on your feet


  4. "Sales"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    I worked at Helzberg Diamonds full-time

    Pros

    Good management, decent incentives for employees

    Cons

    Pay, need more product and higher quality


  5. Helpful (1)

    "old school"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Kansas City, MO
    Current Employee - Store Manager in Kansas City, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Helzberg Diamonds full-time (Less than a year)

    Pros

    good hourly pay and commission.

    Cons

    company is very old school. They don't believe in doing any advertisements, they expect that guest will come to them because they are owned by Berkshire Hathaway. Lot of stress and pressure for making sales numbers. They expect to sale at tag price without offering any discounts especially being in a mall. Selection of merchandise is mediocre.

    Advice to Management

    stop micromanaging, think about investing in some advertisement and social media promotions.


  6. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Helzberg Diamonds part-time (Less than a year)

    Pros

    good learning enviroment and busy location

    Cons

    low pay and stressful working enviroment


  7. Helpful (1)

    "Store manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Store Manager in San Jose, CA
    Former Employee - Retail Store Manager in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Helzberg Diamonds full-time (More than 3 years)

    Pros

    Decent pay within the industry

    Cons

    Unrealistic expectations, lots of politics

  8. "Nice company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Helzberg Diamonds part-time

    Pros

    Flexible schedules, good commission, extra spiffs, great management, friendly environment, professional, fair base pay

    Cons

    Pricey benefits for full time


  9. Helpful (1)

    "Disappointing , lack of consistency"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in King of Prussia, PA
    Former Employee - Assistant Manager in King of Prussia, PA
    Doesn't Recommend

    I worked at Helzberg Diamonds full-time (Less than a year)

    Pros

    Their pieces are nice quality & not bad pricing for some of their inventory which makes it easier to sell.

    Cons

    There is never a straight answer when it comes to anything there. They will lie to you to get you in the door and then nothing is like what you were told.

    Advice to Management

    There are people who shine and belong in this industry and I think some of the people you hire are wrong for this job. I also feel like jewelry experience is not vauled the way it should be. I think that they should follow through with what they tell you in the interview process. Overall, I ended up being very disappointed in there operating system & people at the home office never get back to you. (In every department)


  10. "Helzberg review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Helzberg Diamonds full-time

    Pros

    Nice company to work for. Understanding boss and great people

    Cons

    Bad hours during christmas time. Short staff

    Advice to Management

    Listen to your employee before you make a decesion