Helzberg Diamonds Reviews | Glassdoor

Helzberg Diamonds Reviews

Updated September 29, 2017
204 reviews

Filter

Filter

Full-timePart-time

3.4
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Helzberg Diamonds Chairman and CEO Beryl B. Raff
Beryl B. Raff
114 Ratings

204 Employee Reviews

Sort: PopularRatingDate

Pros
  • Everything to expect being part of the Berkshire Hathaway Company (in 12 reviews)

  • Was a laid back work environment (in 7 reviews)

Cons
  • Work/Life Balance, Compensation and Benefits, Senior Mgt (in 9 reviews)

  • Retail hours and stress of sales goals (in 10 reviews)

More Pros and Cons

  1. "Ups and downs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Helzberg Diamonds full-time (More than 3 years)

    Pros

    Great commission structure (i don't know what others are talking about. Yes base pay can be low but i average an extra $7/hr with commission which is about $21/hr.SELL MORE), great product, great benefits

    Cons

    Hard to move up, micro managed

    Advice to Management

    Regionals need to spend equal time in every store so they see what really happens in the store.


  2. Helpful (1)

    "Very unethical company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Helzberg Diamonds full-time (More than a year)

    Pros

    The founders of the company built a company based on taking care of their customers and running a strong moral company with family values.

    Cons

    The company preaches strong ethics and morals but then rewards unethical behavior they don't care what you have to do to hit your goals so long as they are hit.

    Advice to Management

    Go back to the basics this company was built on. Don't stand for stealing and cheating. Reward positive work ethic and you will have lower turn over and a stronger team environment.

  3. "Liked working there"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Office Support, Sales Representative in San Marcos, TX
    Former Employee - Office Support, Sales Representative in San Marcos, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Helzberg Diamonds part-time (Less than a year)

    Pros

    Working with competent people, the manager was nice and always pushed to do better. Nice working environment. I loved my coworkers

    Cons

    It doesn't pay much, it was good as a temporary job but I couldn't see myself working there for longer than I did.


  4. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Helzberg Diamonds full-time

    Pros

    A lot of training. Clear guidelines. company perks

    Cons

    Pay isnt great.

    Advice to Management

    Would be better to give us raises or better commisions


  5. "Diamond sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tucson, AZ
    Former Employee - Anonymous Employee in Tucson, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Helzberg Diamonds full-time (More than 3 years)

    Pros

    Great learning environment great support wonderful company to work for

    Cons

    Mall hours cN be rough as well as holidays


  6. "Sales/Keyholder"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate/Key Holder
    Current Employee - Sales Associate/Key Holder
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Helzberg Diamonds part-time (More than 3 years)

    Pros

    You gain a great discount, the rewarding feeling of working with loyal clients, Benefits, and it can be hard to find a company that stands behind their product with ethical practices in which Helzberg definitely does! Helzberg is very concerned in making sure to provide everything they can for their customers. Not a bad spot for part-time.

    Cons

    I know every store is different, however, in our location we have had very high turnover. Ive been there shy of 4 years and have gone through 3 store managers awaiting a new one, also making me the most tendered associate in the store. Ive never been with a store that had so much turnover and understaffed and I wish the regional managers were a little more involved.

    The commission structures are not too bad, but in our state they take out about 40% worth of taxes in your commission alone, so they build up the amount of money more than what you will receive (I'm also a very realistic person).

    Advice to Management

    I recommend giving pay raises to your key holders. Ive never heard of a company not giving a raise for taking on a role that gives you more responsibility. When moving up a new position (even a key moving to an Assistant Manager) you really should give more than a .50 raise, that is incredibly insulting.


  7. "My Manager was so shadyyyy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Kennesaw, GA
    Former Employee - Anonymous Employee in Kennesaw, GA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Helzberg Diamonds full-time

    Pros

    The company is a good company but......

    Cons

    The manager was so shady. He stole sales from his associates all the time and got accolades for being # 1 at their expense. He harassed all the females, very explicitly. He would be on the clock for hours and not even be there. They really should investigate him because he is a lawsuit waiting to happen. He forces people to quit, which is why I'm no longer there.

    Advice to Management

    Get a new manager.

  8. "Excellent Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager
    Current Employee - Store Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Helzberg Diamonds full-time (More than a year)

    Pros

    Fair treatment, ethical practices, and great pay structure

    Cons

    Retail hours and stress of sales goals


  9. "Good work environment"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Mishawaka, IN
    Former Employee - Anonymous Employee in Mishawaka, IN

    I worked at Helzberg Diamonds part-time (More than 3 years)

    Pros

    Loved helping people find gifts for loved ones.

    Cons

    Pay wasn't great; less than $10/hour base and low commission.


  10. "Love their culture!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Virginia Beach, VA
    Current Employee - Manager in Virginia Beach, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Helzberg Diamonds (More than 3 years)

    Pros

    Great product, strong company stability, decent pay

    Cons

    Number driven upper management with no care about their people that are producing the numbers, no work life balance, and high turnover

    Advice to Management

    Care about your people and THEY WILL CARE ABOUT YOU!


Showing 204 of 205 reviews
Reset Filters