Helzberg Diamonds Reviews | Glassdoor

Helzberg Diamonds Reviews

Updated February 16, 2019
252 reviews

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3.6
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
Helzberg Diamonds Chairman and CEO Beryl B. Raff
Beryl B. Raff
141 Ratings

Employee Reviews

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Pros
Cons
  • "Sales Goals can be tough, but mostly good managment helps you work through sales weak points" (in 12 reviews)

  • "Upper management thinks the best way to manage is through fear and intimidation" (in 11 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (2)

    "A job I actually really love"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate
    Current Employee - Sales Associate
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Helzberg Diamonds full-time (More than a year)

    Pros

    I have been with the company for almost 2 years now and this may be my favorite job I have ever had. I have the greatest support from my team. They hire all different type of people with all cool personalities (for the most part). There is a lot to learn, but if you're dedicated you will for sure be successful. I love that the company has strong ethics and cares for the consumer unlike other stores. Shopping other stores, Helzberg definitely is higher quality.

    Cons

    It's hard if you're new to the jewelry business. There is a lot of terminology, operational, and sales goals. Maintaining your numbers is a lot of pressure. High turn over ( the people who are never in it to win it). It's hard when you're short staff, then asked to work the extra hours.

    Advice to Management

    Be consistent on hiring and training new employees properly


  2. "Best in the Biz!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Helzberg Diamonds full-time (More than 5 years)

    Pros

    Great pay, flexible hours, management truely cares about their employees!

    Cons

    Weekends & holidays, health plans are spendy

  3. "Forbes Top Midsized Employers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager
    Current Employee - Store Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Helzberg Diamonds full-time (More than a year)

    Pros

    Helzberg has a great culture. They truly care about their employees and guests. It’s great to be a part of a team that actually cares about your overall success and satusfaction!

    Cons

    I don’t really have a con for my experience at Helzberg.

    Advice to Management

    Continue doing what you’re doing! Your care for your employees and guests truly set you apart from the rest!


  4. "Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Helzberg Diamonds full-time (More than 8 years)

    Pros

    Great Company to Work for!

    Cons

    Just like corporate America, they offer less commission or higher expectations to reach better commissions then years before


  5. "Long hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Raleigh, NC
    Former Employee - Assistant Manager in Raleigh, NC
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Helzberg Diamonds full-time (More than a year)

    Pros

    Retail hours - start later than most

    Cons

    No opps for advancement are there.


  6. "A company with a rich history and culture that is currently struggling to find the path back to sustainable success."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regional Manager in Kansas City, MO
    Former Employee - Regional Manager in Kansas City, MO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Helzberg Diamonds full-time (More than 10 years)

    Pros

    A people focused company with a long history of treating people with respect and dignity.

    Cons

    Current senior management lacks vision and a concrete plan for success


  7. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Helzberg Diamonds full-time

    Pros

    Great work, easy to maintain, and ability to learn a lot about the jewelry business.

    Cons

    There is nothing that is a con.

  8. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    No opinion of CEO

    I have been working at Helzberg Diamonds part-time (Less than a year)

    Pros

    - decent pay
    - good work environment for the most part

    Cons

    - long hours, especially during the holidays


  9. "Sales"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    I worked at Helzberg Diamonds full-time

    Pros

    Good management, decent incentives for employees

    Cons

    Pay, need more product and higher quality


  10. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Helzberg Diamonds part-time

    Pros

    Reasonable management, great environment, fun environment

    Cons

    unrealistic sales expectations, always on your feet