Helzberg Diamonds Reviews | Glassdoor

Helzberg Diamonds Reviews

Updated October 25, 2017
45 reviews

Filter

Filter


4.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Helzberg Diamonds Chairman and CEO Beryl B. Raff
Beryl B. Raff
27 Ratings

45 Employee Reviews

Sort: PopularRatingDate

Pros
  • Everything to expect being part of the Berkshire Hathaway Company (in 15 reviews)

  • Professional work environment with clear and achievable sales goals (in 10 reviews)

Cons
  • Work/Life Balance, Compensation and Benefits, Senior Mgt (in 9 reviews)

  • Retail hours and stress of sales goals (in 11 reviews)

More Pros and Cons

  1. "Full Time Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great incentive pay
    Awesome training program
    Good to employees

    Cons

    Management in store was very condecidening
    Very little room for moving up and promotion

    Advice to Management

    the bottom line is where you make your money. Listen to them!


  2. "Ups and downs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Helzberg Diamonds full-time (More than 3 years)

    Pros

    Great commission structure (i don't know what others are talking about. Yes base pay can be low but i average an extra $7/hr with commission which is about $21/hr.SELL MORE), great product, great benefits

    Cons

    Hard to move up, micro managed

    Advice to Management

    Regionals need to spend equal time in every store so they see what really happens in the store.

  3. "Liked working there"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Office Support, Sales Representative in San Marcos, TX
    Former Employee - Office Support, Sales Representative in San Marcos, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Helzberg Diamonds part-time (Less than a year)

    Pros

    Working with competent people, the manager was nice and always pushed to do better. Nice working environment. I loved my coworkers

    Cons

    It doesn't pay much, it was good as a temporary job but I couldn't see myself working there for longer than I did.


  4. "Love their culture!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Virginia Beach, VA
    Current Employee - Manager in Virginia Beach, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Helzberg Diamonds (More than 3 years)

    Pros

    Great product, strong company stability, decent pay

    Cons

    Number driven upper management with no care about their people that are producing the numbers, no work life balance, and high turnover

    Advice to Management

    Care about your people and THEY WILL CARE ABOUT YOU!


  5. "Helzberg Diamonds provides in-depth elite training to all employees and utilizes the best sales tools in the industry."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Fairfield, CA
    Former Employee - Assistant Manager in Fairfield, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Helzberg Diamonds full-time (Less than a year)

    Pros

    They truly provided the most detailed training I have ever experienced and constantly provide new training materials to keep all employees at the top of their game.

    What really separates Helberg Diamonds from other companies is they have Unity throughout the entire company. Everyone from sales reps to regional mangers to even home office has bought into the companies message.

    They want you to succeed and advance in the company.

    Cons

    I wouldn't really say this is a Con but this job requires you to be out going and want to sell, but hey selling diamonds is fun! However I do believe because the training is so thorough anyone can be successful at this job.

    Advice to Management

    Keep giving the employees the support they need!


  6. "Sales Associate, Key Holder"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Keyholder in Portage, MI
    Former Employee - Sales Associate/Keyholder in Portage, MI
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Helzberg Diamonds full-time (More than 3 years)

    Pros

    Valuable sales coaching with the correct management. Could accrue paid-time-off easily by working hard.

    Cons

    Meeting target goals were not always a breeze. Low level experience was all that was required thus conversations with my personal coworkers were very seldom stimulating.

    Advice to Management

    Continuous improvement through training, scenarios, and positive reinforcement work best.


  7. Helpful (3)

    "Working for Helzberg diamonds"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager-In-Training in Charlotte, NC
    Current Employee - Manager-In-Training in Charlotte, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Helzberg Diamonds full-time (More than a year)

    Pros

    I really do love working for Helzberg diamonds outlet. I would not work for the traditional Helzberg stores; because they don't allow for negotiation sales tactics. In the outlet division you can really meet the customer in middle with beautiful jeweler items. The pay for an entry sales position is fairly competitive with many other and the training is excellent. Work for the outlet division and you can go anywhere.

    Cons

    Well it's retail so you'll work crazy hours during peek seasons (Valentina day, Black Friday, and Christmas). If you wanna move up have to show extreme sales potential. But don't be surprised if you passed up by someone else who ( butter up/ brown noises upper management ).

    Advice to Management

    Listen to your employees with management and hiring experience. Other wise you will miss out on huge growth for your company.

  8. Helpful (2)

    "Luxury Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales
    Current Employee - Sales
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Helzberg Diamonds full-time (Less than a year)

    Pros

    The team becomes like family. Good hours, good product, decent pay

    Cons

    Commission based, if you do not achieve sales goals it will lead to termination

    Advice to Management

    Please stop with the free "holiday" gifts! They are exhausting on your employees and DO NOT generate sales. The birthday & anniversary gifts are a nice touch but just giving a guy a coupon for a free necklace does not lead to sales- they give the free necklace as the gift!!! The $50 off $50 takes time away from potentially turning a profit by working on following up with other leads and investing energy which results in no profit-- toward the sales goal of the associate or the company in general.

    It wastes the associates time by guiding a guest around for 30 minutes trying to help them decide on their free gift.


  9. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Helzberg Diamonds part-time (Less than a year)

    Pros

    laid-back managers, easy to perform

    Cons

    old store, not fancy at all

    Advice to Management

    be more managerial


  10. "Assistant manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Springfield, IL
    Former Employee - Assistant Manager in Springfield, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Helzberg Diamonds full-time

    Pros

    Great work staff! Managmemt is awesome..
    Discount is wonderful. Room for advancement. Longevity with staffing.

    Cons

    Long hours. Harder than ever to make bonuses. Goals are hard to make. The benefits are standard. The required work attire requirements may be a touch out of date.

    Advice to Management

    Keep moving in the right direction. Try to cater to all clientele.


Showing 45 of 214 reviews
Reset Filters