Helzberg Diamonds Reviews | Glassdoor

Helzberg Diamonds Reviews

Updated May 14, 2017
42 reviews

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4.0
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Helzberg Diamonds Chairman and CEO Beryl B. Raff
Beryl B. Raff
24 Ratings

42 Employee Reviews

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  1. "Helzberg Diamonds provides in-depth elite training to all employees and utilizes the best sales tools in the industry."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Fairfield, CA
    Former Employee - Assistant Manager in Fairfield, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Helzberg Diamonds full-time (Less than a year)

    Pros

    They truly provided the most detailed training I have ever experienced and constantly provide new training materials to keep all employees at the top of their game.

    What really separates Helberg Diamonds from other companies is they have Unity throughout the entire company. Everyone from sales reps to regional mangers to even home office has bought into the companies message.

    They want you to succeed and advance in the company.

    Cons

    I wouldn't really say this is a Con but this job requires you to be out going and want to sell, but hey selling diamonds is fun! However I do believe because the training is so thorough anyone can be successful at this job.

    Advice to Management

    Keep giving the employees the support they need!


  2. "Sales Associate, Key Holder"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Keyholder in Portage, MI
    Former Employee - Sales Associate/Keyholder in Portage, MI
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Helzberg Diamonds full-time (More than 3 years)

    Pros

    Valuable sales coaching with the correct management. Could accrue paid-time-off easily by working hard.

    Cons

    Meeting target goals were not always a breeze. Low level experience was all that was required thus conversations with my personal coworkers were very seldom stimulating.

    Advice to Management

    Continuous improvement through training, scenarios, and positive reinforcement work best.


  3. Helpful (3)

    "Working for Helzberg diamonds"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager-In-Training in Charlotte, NC
    Current Employee - Manager-In-Training in Charlotte, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Helzberg Diamonds full-time (More than a year)

    Pros

    I really do love working for Helzberg diamonds outlet. I would not work for the traditional Helzberg stores; because they don't allow for negotiation sales tactics. In the outlet division you can really meet the customer in middle with beautiful jeweler items. The pay for an entry sales position is fairly competitive with many other and the training is excellent. Work for the outlet division and you can go anywhere.

    Cons

    Well it's retail so you'll work crazy hours during peek seasons (Valentina day, Black Friday, and Christmas). If you wanna move up have to show extreme sales potential. But don't be surprised if you passed up by someone else who ( butter up/ brown noises upper management ).

    Advice to Management

    Listen to your employees with management and hiring experience. Other wise you will miss out on huge growth for your company.


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  5. "Assistant manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Springfield, IL
    Former Employee - Assistant Manager in Springfield, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Helzberg Diamonds full-time

    Pros

    Great work staff! Managmemt is awesome..
    Discount is wonderful. Room for advancement. Longevity with staffing.

    Cons

    Long hours. Harder than ever to make bonuses. Goals are hard to make. The benefits are standard. The required work attire requirements may be a touch out of date.

    Advice to Management

    Keep moving in the right direction. Try to cater to all clientele.


  6. Helpful (1)

    "Fun job if sales is your forte"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Key Holder in Asheville, NC
    Former Employee - Sales Associate/Key Holder in Asheville, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Helzberg Diamonds (More than a year)

    Pros

    Training, constructive rivalry with sales staff, straight forward goals, upward mobility, many locations if moving to different area

    Cons

    Have to work in the mall and due to this, lots "different" customers. This location next to food court. Some district managers are good and some are bad.

    Advice to Management

    They got rid of the bad in the district area due to retirement. Store management great.


  7. Helpful (1)

    "Sales"

    Star Star Star Star Star
    Current Employee - Sales Associate in Gaffney, SC
    Current Employee - Sales Associate in Gaffney, SC

    I have been working at Helzberg Diamonds (More than a year)

    Pros

    Great fast pace environment, fantastic for commission driven people. Great for long term person to move up and rack up loyal customers.

    Cons

    Very cut throat, not good for a family person, all holidays are black out dates so you can never have off. Very competitive environment, dog eat dog style.


  8. "Good Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Grand Forks, ND
    Former Employee - Anonymous Employee in Grand Forks, ND
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Helzberg Diamonds full-time (More than 5 years)

    Pros

    The company is excellent to work for and really seem to appreciate all their employees.

    Cons

    It is retail so the hours are all dependent on the mall hours. Very few days that are closed.

    Advice to Management

    Listen to your team. You wouldn't be able to have success without them.


  9. "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in West Palm Beach, FL
    Former Employee - Sales Representative in West Palm Beach, FL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good place for someone beginning a Jewelry career

    Cons

    not to share sales with management who do not work for the sale

    Advice to Management

    Pick Store Managers with experience in interpersonal management abilities


  10. "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Kings Park, NY
    Former Employee - Anonymous Employee in Kings Park, NY
    Recommends
    Approves of CEO

    I worked at Helzberg Diamonds (Less than a year)

    Pros

    Great Company, Lots of Opportunity for growth and knowledge

    Cons

    Small, not fad driven. More classic styles, Limited inventory but of highest quality


  11. Helpful (1)

    "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in San Marcos, TX
    Former Employee - Sales Associate in San Marcos, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Helzberg Diamonds full-time (More than a year)

    Pros

    Great training, great teamwork, education is wonderful, get to learn a whole lot.

    Cons

    Management changes, started with a wonderful experience but once new management took over things changed.


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