Helzberg Diamonds Reviews | Glassdoor

Helzberg Diamonds Reviews

Updated April 17, 2017
188 reviews

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188 Employee Reviews

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  1. "Good Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Grand Forks, ND
    Former Employee - Anonymous Employee in Grand Forks, ND
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Helzberg Diamonds full-time (More than 5 years)

    Pros

    The company is excellent to work for and really seem to appreciate all their employees.

    Cons

    It is retail so the hours are all dependent on the mall hours. Very few days that are closed.

    Advice to Management

    Listen to your team. You wouldn't be able to have success without them.


  2. "Retail at it's Best"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Altamonte Springs, FL
    Former Employee - Sales Associate in Altamonte Springs, FL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Helzberg Diamonds full-time (More than a year)

    Pros

    Good people to work with, great atmosphere, excellent products

    Cons

    poor quality of life, it's more about the numbers than the employees.


  3. "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Dallas, TX
    Current Employee - Sales Associate in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Helzberg Diamonds full-time (More than a year)

    Pros

    The education and tools are provided for you to be successful.

    Cons

    There is no consistency to the schedule. The commission does not add up to much especially if you are new to the business.

    Advice to Management

    I would up the hourly to keep quality people to grow with a store. With that kind of pay you will always have steady turnover. Maybe that is on purpose because you know there are only a few key people that will thrive in the store and the rest are just floor coverage.


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  5. "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in West Palm Beach, FL
    Former Employee - Sales Representative in West Palm Beach, FL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good place for someone beginning a Jewelry career

    Cons

    not to share sales with management who do not work for the sale

    Advice to Management

    Pick Store Managers with experience in interpersonal management abilities


  6. "sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Newport News, VA
    Current Employee - Sales Associate in Newport News, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Helzberg Diamonds (More than a year)

    Pros

    I like the discount on the jewlery

    Cons

    Can't keep manager for more than 6 months


  7. "Graphic Design"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Graphic Design Coordinator in Kansas City, MO
    Former Employee - Graphic Design Coordinator in Kansas City, MO

    I worked at Helzberg Diamonds (More than a year)

    Pros

    Flexible work environment. Opportunity to get involved multiple charity events per year.

    Cons

    Lack of room for growth and creativity in the role. This is a common challenge for designers working for a company with set brand standards.


  8. Helpful (1)

    "Store Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in New York, NY
    Former Employee - Store Manager in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Helzberg Diamonds full-time (More than 5 years)

    Pros

    Helzberg Diamonds has always held a reputable high standards with product assortments. Many training tools available to further your knowledge within the jewelery industry.

    Cons

    I've been with the company since 2009. What once was a company who served the consumer now only cares about the $ they make rather then provided excellent customer service.

    Advice to Management

    Don't forget the Helzberg way just to make an easy buck. Since 1915 Helzberg has prided it's to be the best..... keep up B. Helzberg's standards.


  9. Helpful (1)

    "Great Company!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Lees Summit, MO
    Current Employee - Assistant Manager in Lees Summit, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Helzberg Diamonds full-time

    Pros

    Plenty of room for advancement (if you're a hard worker). They treat their people very well. competitive pay

    Cons

    retail hours aren't very fun. but that's retail for you, right?


  10. Helpful (1)

    "Happy Customers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA

    I have been working at Helzberg Diamonds full-time (Less than a year)

    Pros

    Company has been around for a long time customer usually have been showing there for 20-40 years and have passed the tradition down to their children. Company has a great warranty and repair plan for jewelry. Least amount of complaint from customer compared to any company I have worked for in the past.

    Cons

    Terrible training, Company wants managers to compete against store employees for sales. The low commission is disgraceful. You work so hard to get a tiny commission check. Mall hours to get ready for a crazy life.

    Advice to Management

    Considered having more diverse selection of jewelry ( Modern Pieces) to expand on already longtime clientele. And imagine what store employees feel when they receive a tiny check for all their hard-work; consider how discouraging it is, appreciate your front line a little more.


  11. Helpful (1)

    "sales associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Farmington, CT
    Former Employee - Sales Associate in Farmington, CT

    I worked at Helzberg Diamonds full-time (Less than a year)

    Pros

    They hourly pay was great. the company offered health benefits and 401k. Was a laid back work environment. enjoyed what i did.

    Cons

    Management was absolutely horrible. I felt they were over paid and under qualified. my assistant manager often had temper tantrums in front of customers and my store manager constantly made passes at me. it was an extremley uncomfortable work environment.

    Advice to Management

    Hire managers who are qualified to do their job. don't hit on staff members. learn how to keep personal life separate from work.


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