Helzberg Diamonds Reviews | Glassdoor

Helzberg Diamonds Reviews

Updated July 21, 2017
195 reviews

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195 Employee Reviews

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Pros
Cons
  • Work/Life Balance, Compensation and Benefits, Senior Mgt (in 9 reviews)

  • We work nights and weekends and holidays (in 6 reviews)

More Pros and Cons

  1. "fair company"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    good manager hours compared to most retail businesses, not overworked and have more family time and relaxed management style

    Cons

    a mall setting which can be very boring and benefits offered are extremly expensive and don't cover as much as previous employers


  2. "Salesperson"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    Good company. Flexible hous in the summer. Coworkers are second family. It is fun to help people pick out engagement rings. Vacation time is good.

    Cons

    Work every holiday. Work weekends. If your not there you don't make money. only top performers get preferred schedules. Work at night.

    Advice to Management

    Keep T.O. Rules in place and fair. Hold people accountable. Don't talk bad about other coworkers in front of peers. Do what you say you are going to do.

  3. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook

    I have been working at Helzberg Diamonds full-time (More than a year)

    Pros

    Solid Company with financial backing of Berkshire Hathaway, GIA/AGS affiliation and integrity based.

    Cons

    Poor communication. The field needs more support and real behavioral training.

    Advice to Management

    Need better communication with clear and specific training plans for management.


  4. "Corporate"

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great environment and co workers, awesome discount

    Cons

    Not much growth potential, lower end of pay scale


  5. Helpful (1)

    "Fun job if sales is your forte"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Key Holder in Asheville, NC
    Former Employee - Sales Associate/Key Holder in Asheville, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Helzberg Diamonds (More than a year)

    Pros

    Training, constructive rivalry with sales staff, straight forward goals, upward mobility, many locations if moving to different area

    Cons

    Have to work in the mall and due to this, lots "different" customers. This location next to food court. Some district managers are good and some are bad.

    Advice to Management

    They got rid of the bad in the district area due to retirement. Store management great.


  6. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    The training is top notch. it is also a well respected jewelry company that is also owned by warren buffet.

    Cons

    office politics are annoying there. Depending on the ethical nature of your manager your sales could be stolen. This is the honest truth.

    Advice to Management

    I believe most of the executives do a great job at representing the values of Helzberg Diamonds policy. In store visits should be more frequent!


  7. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Helzberg Diamonds full-time

    Pros

    Quality of inventory is wicked good

    Cons

    A lot of competition is out there

    Advice to Management

    Pay attention

  8. Helpful (1)

    "Not a bad place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager "In Training" in Concord, CA
    Former Employee - Manager "In Training" in Concord, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Helzberg Diamonds full-time (Less than a year)

    Pros

    Managment rocked, employees were nice. Quality of merch (high standards)

    Cons

    They gave me a one day notice to move to another store. So i gave them a same day notice to leave the company !

    Advice to Management

    Regional managers need to know that most people cant make changes on a 1 day notice


  9. Helpful (1)

    "Sales"

    StarStarStarStarStar
    Current Employee - Sales Associate in Gaffney, SC
    Current Employee - Sales Associate in Gaffney, SC

    I have been working at Helzberg Diamonds (More than a year)

    Pros

    Great fast pace environment, fantastic for commission driven people. Great for long term person to move up and rack up loyal customers.

    Cons

    Very cut throat, not good for a family person, all holidays are black out dates so you can never have off. Very competitive environment, dog eat dog style.


  10. Helpful (2)

    "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Owosso, MI
    Current Employee - Store Manager in Owosso, MI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Helzberg Diamonds full-time (Less than a year)

    Pros

    Fun environment, able to interact with many different people across the spectrum of personalities. Fairly decent work/life balance.

    Cons

    Promotes a team atmosphere but pays commission based almost solely on individual performance, employees are left on their own without that team atmosphere. Although as a manager we strive to make it a cohesive environment it is difficult when the pay scale says differently.

    Advice to Management

    adopt a better team first mentality in all aspects of the business


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