Hendrick Lexus Reviews | Glassdoor

Hendrick Lexus Reviews

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Found 13 reviews

3.2
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43%
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  1. "Stable atmosphere to work in with a team who wants the best for its customers."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook

    I have been working at Hendrick Lexus full-time for more than 20 years

    Pros

    I have worked at Hendrick Lexus for over 15 years as support staff. I have had many responsibilities over the years. The team is more like family who stands behind you and gives you the support you need at work but also show concern for your personal life. I feel the team is there when you need anything. A great place to be.

    Cons

    Better system for reviews. Review based on performance - with monetary compensation - with pay being capped - no incentive to over achieve.

    Advice to Management

    Equal recognition for all team members.

    Hendrick Lexus2014-10-11
  2. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I worked at Hendrick Lexus full-time for more than 20 years

    Pros

    There is great company culture

    Cons

    Not much room to grow

    Hendrick Lexus2018-02-06
  3. "Ask ALL the questions first..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook

    I have been working at Hendrick Lexus full-time for more than 2 years

    Pros

    Awesome employee discounts and benefits, big name company that will look good on your resume.

    Cons

    Management is horrible with communication, does not keep their word when they promise you a "management position". Work/life balance slowly diminishes. The pay does not equal how much you do and how much of your personal life you will need to sacrifice.

    Advice to Management

    Step the communication up! Talk with your fellow employees, listen to their concerns, and actually DO something about it instead of sweeping it under the rug until it catches on fire!

    Hendrick Lexus2017-05-06
  4. "Reconditioning Manager"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 

      I have been working at Hendrick Lexus

      Pros

      Great company that promotes from within

      Cons

      fails to respect employees efforts and continually changes pay rates.

      Advice to Management

      more open honesty with employees

      Hendrick Lexus2016-10-10
    • "Keep looking"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - " " in Charlotte, NC
      Doesn't Recommend
      Neutral Outlook

      I have been working at Hendrick Lexus full-time for more than 4 years

      Pros

      Great co-workers. Managers are nice people. The vehicles are the best in the market.

      Cons

      Management has their hands tied. terrible pay structure. Horrible hrs & schedule.

      Advice to Management

      If I thought it would make a difference I would advice.

      Hendrick Lexus2016-01-06
    • "ok place"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Kansas City, MO

      I have been working at Hendrick Lexus full-time for more than a year

      Pros

      friendly place to do business (as a customer)

      Cons

      political, especially when it comes to management

      Hendrick Lexus2015-07-06
    • "Sales"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Sales in Charlotte, NC
      Doesn't Recommend
      Negative Outlook

      I have been working at Hendrick Lexus full-time for more than 4 years

      Pros

      Able to make good money.

      Cons

      High Turn Over of sales people. Management micro manages. Bad location. Dealership has not performed well in each of the past few years. No appreciation shown toward employees. Managers never satisfied, always wanting more and dont care about your personal life.

      Advice to Management

      Focus on retaining the good sales associates. Dont micro manage.

      Hendrick Lexus2015-06-05
    • "provide great opportunity to move throughout company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Positive Outlook

      I have been working at Hendrick Lexus

      Pros

      flexibilty, ability to move up in company

      Cons

      long hours and work holidays

      Hendrick Lexus2014-12-10
    • Helpful (2)

      "Long time employee"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Numerous in Charlotte, NC
      Doesn't Recommend
      Negative Outlook

      I have been working at Hendrick Lexus full-time for more than 6 years

      Pros

      The limited reviews below are an accurate portrayal of life at hendrick Lexus. Simply stated there are the 5-10 'have's' who work there, and the rest of us are 'have nots' and 'never will be's'. The store has no autonomy and is managed off site on a spreadsheet. This might be a good way to review and manage a baseball team or race team, but it falls miserably short in the real business world. I would say there is potential...

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      Cons

      Erase any sense of work life balance while working here. It is actually more stressful to mis a day of work because you never know what type of 'storm' you might be walking into the next day. The company 'Hendrick' preaches it's CORE values relentlessly. They are your typical 'develop people,promote from within,etc' core values from most all major corporations...I have seen very little effort by management to actually...

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      Advice to Management

      Unfortunately I think there is way to much cultural change needed at Hendrick Lexus needed to provide nothing but advice to management. A simple start would to actually do what you say...yes everyone is there to make money, and yes we know the select few make a ton of it, but take a minute to care about and get to know your 'minions' maybe they will care a little more and help everyone do better.

      Hendrick Lexus2014-09-25
    • "Stressed Out, Underpaid, Overworked, Not Appreciated"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Sales Representative in Charlotte, NC
      Doesn't Recommend
      Negative Outlook

      I worked at Hendrick Lexus full-time for more than 2 years

      Pros

      The best reason to work here is the product. I honestly believe Lexus makes the best car on the road. They may not be the flashiest, but they last the longest, require less maintenance than other luxury cars, and they are very visually appealing. Lexus also has the best resale value of any car on the road.

      Cons

      The biggest problem I had with Hendrick Lexus, is that you can never truly get away from work. If you took your one day off, you would constantly be "snaked" by other co-workers.. Don't get me wrong, they're many fine sales reps there. Unfortunately, about half would stab their mother in the back for a sale. Management doesn't care about the sales rep, you are expendable. You are just a number at Hendrick Lexus....

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      Advice to Management

      You need to relieve the management of their duties at Hendrick Lexus of Charlotte stat. They have created a poisonous and toxic work environment. What management fails to realize is that they have a great product, if you change the work environment, you will attract better sales people and increase sales. Second, this store disparately needs to be moved. This location on Independence is horrible for test drives and...

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      Hendrick Lexus2014-09-06
    Found 13 reviews