Henry Ford Health System Contact Center Advocate Reviews | Glassdoor

Henry Ford Health System Contact Center Advocate Reviews

Updated Jan 26, 2017

To filter reviews, or .

3.2
80%
Recommend to a Friend
100%
Approve of CEO
Henry Ford Health System CEO Barbara Rossmann
Barbara Rossmann
2 Ratings
  1. "Contact Center Advocate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Contact Center Advocate in Detroit, MI
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Henry Ford Health System full-time for more than a year

    Pros

    Awesome working environment with very friendly supervisors. Henry Ford is very big on the "career progression ladder." They even mention it in the first interview that there are so many outlets they want you to take if you get the chance. Very good job to get your foot in the door, especially if you are planning a career in the health field. They are constantly trying to boost moral with weird special holidays like "national popcorn day" and everyone gets free popcorn. Everyone is willing to help each other out.

    Cons

    Taking calls all day long can become a bit exhausting- very high turn around rate so constantly getting new co-workers. Would prefer a more stable environment.

    Continue reading
    Henry Ford Health System2016-05-16
  2. "Good company, besides low pay."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Contact Center Advocate in Detroit, MI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Henry Ford Health System full-time for more than a year

    Pros

    Enjoy working with my coworkers. Management acknowledges employees who do their job well.

    Cons

    Low pay for the amount of work and expectations from employees.

    Henry Ford Health System2017-01-27
  3. Helpful (1)

    "I Miss Working There :("

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Contact Center Advocate in Detroit, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Henry Ford Health System full-time for more than a year

    Pros

    Great benefits and awesome co-workers with a "family-like" atmosphere. Also, lots of fun activities and visits from corporate executives. Many opportunities for growth throughout the system. They actually CARE about their employees

    Cons

    The pay at the time was not all that great

    Continue reading
    Henry Ford Health System2016-04-26
  4. "Starter Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Contact Center Advocate in Detroit, MI
    Doesn't Recommend
    Neutral Outlook

    I have been working at Henry Ford Health System full-time for more than a year

    Pros

    Accommodating schedules Friendly Environment Ideal for singles with no dependents

    Cons

    Low pay Micro-management High turn over rate Unprofessionalism

    Henry Ford Health System2016-03-17

Choose a different language and keep reading other reviews.

Found 4 reviews