Henry Schein Reviews | Glassdoor

Henry Schein Reviews

Updated August 19, 2017
361 reviews

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361 Employee Reviews

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Pros
  • Work/life balance is important to upper management, which leads to good flexibility and generous PTO (in 18 reviews)

  • Great benefits, people are nice, good cafeteria, free breakfast occasionally, community programs to join in on, clean office & parking lot (in 13 reviews)

Cons
  • Upper management unconcerned with employees (in 12 reviews)

  • Low pay compared to similar jobs in the area (in 10 reviews)

More Pros and Cons

  1. "It was ok"

    StarStarStarStarStar
    • Culture & Values
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook

    I worked at Henry Schein (Less than a year)

    Pros

    Great training and people to work for

    Cons

    Lack of teaching from direct management


  2. "Tech support 4"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Henry Schein full-time

    Pros

    Great company to work for. They offer alot of PTO and pay is within the range of the experience that you have. My co-workers are very friendly and helpful.

    Cons

    Not many, but there are a small portion of typical supervisors that have a score to settle and use pressure tactics.

    Advice to Management

    More to HR, you need to listen to the employees more and not think the supervisor are always 100% honest. Supervisors sometimes will lie.

  3. "Good Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - TSR
    Former Employee - TSR
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Henry Schein full-time (More than 3 years)

    Pros

    Great Training, second to none.

    Cons

    Not enough support once out in the field


  4. Helpful (2)

    "Great place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Melville, NY
    Current Employee - Sales Representative in Melville, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Henry Schein full-time (More than 10 years)

    Pros

    The people! The culture! Management goes all out to work with you should a personal situation arise where you need to work a flexible schedule, need time off. Family comes first. They know what they are doing! A happy employee is less stressed, more loyal and apt to be more productive and do a better job. Benefits are good too!

    Cons

    Nothing really to complain about.

    Advice to Management

    I have worked for other companies where policy is black and white or written in stone. Continue to be a company that is willing to work with their employees.


  5. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Henry Schein full-time

    Pros

    This is a great company with great training for young employees.

    Cons

    Limited growth potential in sales network.


  6. "Administrative Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Henry Schein full-time

    Pros

    Fast-paced work environment, dynamic position, positive culture, etc.

    Cons

    limited growth opportunity in the Admin field.


  7. Helpful (1)

    "Worst experience of my professional life"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Henry Schein full-time

    Pros

    I can't think of one.

    Cons

    Toxic. Too many to list.

  8. Helpful (2)

    "This Company Needs Disruption"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Henry Schein full-time

    Pros

    Overall, top leadership is good (3 stars). Pay is semi-competitive. Benefits are pretty good although not for a tech company. Culture is reasonably good and unified. Employees are friendly, easy to get along with. Some are there for life. Stability of company and its growth is consistent. Great new building, far better than the old one. Nice cafe and reasonably priced lunch perks. Company parties, giveaways and Halloween are well and good.

    Cons

    There is a festering corruption that exists within the organization which is exposing its market leadership to loss of market share. A change, from the top would help cure some of it, perhaps all.

    Some top leadership are good people with skills, talent and willing hearts but enough of the right people are blocking true progress through bad vision, bad choices, lack of leadership, or bad advice. Some leadership is beginning to build fiefdoms, making probable the actions of political blocking and power grabbing to suit the desires and needs of the power seeker, not those of the organization on the whole. Company already suffers from slowness to market on everything, this will make things worse.

    Middle Management in some areas is questionable at best.

    Partner products which compete with HS but still connect to the PMS platforms through the API that HS provides, have been outpacing the innovation coming from within HS. This makes the competition exceptionally difficult to keep up with for HS. Their current answer to this problem? ... limit partner connections to the platform, reserving access to key processes and data exclusively for HS, thus preventing partners from really delivering quality solutions to customers. This practice coupled with no innovation coming from within... Customer is the loser on this.

    Business Processes are old fashioned and people resource heavy. Very little spend has been made in the past 10 years to provide systems and technology to streamline and make the customer experience better. In fact, old fashioned Web 1.0 isn't even practiced here let alone any latest innovations such as eCommerce, online account management, speed to implementation of the products and services acquired. Customers again the losers in lower quality of service. One example is how much time it takes, often many weeks, to implement a new product or service for a customer who has acquired it. Unreasonable for web based services and tools, and unreasonable for a technology company.

    No real innovation on core software products in past 8 - 10 years. Likely due to lack of investment from corporate (NY) and poor product development (past and present) on the core platforms, internal processes and lack of product vision from upper management.

    Software product releases are inadequately tested, fail to meet customer expectations and often damage the customer's business or interrupt work flows. this is not a recent occurrence, nor a one time exception. It has been the rule for many years. Lack of vision, standards and leadership on the development side are likely culprits.

    Misalignment within the entire organization is a large contributor to such detrimental outcomes. In the grand scheme, Jack Welsh laid it out best, first, determine what is needed; second, determine if it is right for the enterprise. This exercise (although a subpart of Jack's full doctrine) will at least bring clarity to which projects should be worked on first and then align the organization to steer the ship... Thus, the top of the organization must carry the gargantuan portion of the blame for that position chooses whom to have around, whom to listen to, and what vision is being pursued.

    Advice to Management

    Shake it up. Stop doing things the way you have. Align the business to act like a tech company that has real improvements, innovation, and some wins for the organization. Make it a fun place to work by getting some really good wins in the market.

    Customers want three things
    1. Quality - 0 variation in product performance from the customer's expectations, every time they use it.
    2. Rapid Response - why wait weeks to get the order completed?
    3. Low Cost - not just money, but their time, their effort. Customer's will ALWAYS pay more for a product that won't break. MVP is a two edged sword. don't build stuff that breaks.

    Employees, who make or break your success as a leader, will work harder for actual wins not prescribed or trumped up wins. Build quality product and you'll build a quality organization built on correct principles.


  9. "Great sales environment & team culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Indianapolis, IN
    Current Employee - Sales Consultant in Indianapolis, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Henry Schein full-time (More than 3 years)

    Pros

    Hard working organization with a high level of integrity. Management communicates very well, is supportive and encouraging especially when you're starting out. My manager has my back and my fellow co-workers are very helpful answering questions.

    Cons

    Corporate training and development needs some work. Also, too many huddle calls.

    Advice to Management

    Keep being positive and help out when its needed. Overall, the managers, especially my manager, is the best I've ever had!


  10. "Full-time Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Henry Schein full-time (More than 3 years)

    Pros

    Great people to work with, will make the workplace feel like a second home.

    Cons

    Slow to make effective change.

    Advice to Management

    Become more technology focused, staying ahead of competition.


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