Henry Schein Reviews | Glassdoor

Henry Schein Reviews

Updated November 8, 2017
388 reviews

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388 Employee Reviews

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Pros
  • Challenging, fun travel, good work life balance (in 19 reviews)

  • Henry Schein offers great benefits, has a great matching program 401K etc (in 26 reviews)

Cons
  • The company is huge, Wallstreet driven, and upper management is only concerned about making sure they don't get reassigned or laid off (in 13 reviews)

  • Depend on which function, work life balance can be challenging (in 7 reviews)

More Pros and Cons

  1. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Henry Schein full-time

    Pros

    This is a great company with great training for young employees.

    Cons

    Limited growth potential in sales network.


  2. "Administrative Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Henry Schein full-time

    Pros

    Fast-paced work environment, dynamic position, positive culture, etc.

    Cons

    limited growth opportunity in the Admin field.

  3. Helpful (1)

    "Worst experience of my professional life"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Henry Schein full-time

    Pros

    I can't think of one.

    Cons

    Toxic. Too many to list.


  4. Helpful (2)

    "This Company Needs Disruption"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Henry Schein full-time

    Pros

    Overall, top leadership is good (3 stars). Pay is semi-competitive. Benefits are pretty good although not for a tech company. Culture is reasonably good and unified. Employees are friendly, easy to get along with. Some are there for life. Stability of company and its growth is consistent. Great new building, far better than the old one. Nice cafe and reasonably priced lunch perks. Company parties, giveaways and Halloween are well and good.

    Cons

    There is a festering corruption that exists within the organization which is exposing its market leadership to loss of market share. A change, from the top would help cure some of it, perhaps all.

    Some top leadership are good people with skills, talent and willing hearts but enough of the right people are blocking true progress through bad vision, bad choices, lack of leadership, or bad advice. Some leadership is beginning to build fiefdoms, making probable the actions of political blocking and power grabbing to suit the desires and needs of the power seeker, not those of the organization on the whole. Company already suffers from slowness to market on everything, this will make things worse.

    Middle Management in some areas is questionable at best.

    Partner products which compete with HS but still connect to the PMS platforms through the API that HS provides, have been outpacing the innovation coming from within HS. This makes the competition exceptionally difficult to keep up with for HS. Their current answer to this problem? ... limit partner connections to the platform, reserving access to key processes and data exclusively for HS, thus preventing partners from really delivering quality solutions to customers. This practice coupled with no innovation coming from within... Customer is the loser on this.

    Business Processes are old fashioned and people resource heavy. Very little spend has been made in the past 10 years to provide systems and technology to streamline and make the customer experience better. In fact, old fashioned Web 1.0 isn't even practiced here let alone any latest innovations such as eCommerce, online account management, speed to implementation of the products and services acquired. Customers again the losers in lower quality of service. One example is how much time it takes, often many weeks, to implement a new product or service for a customer who has acquired it. Unreasonable for web based services and tools, and unreasonable for a technology company.

    No real innovation on core software products in past 8 - 10 years. Likely due to lack of investment from corporate (NY) and poor product development (past and present) on the core platforms, internal processes and lack of product vision from upper management.

    Software product releases are inadequately tested, fail to meet customer expectations and often damage the customer's business or interrupt work flows. this is not a recent occurrence, nor a one time exception. It has been the rule for many years. Lack of vision, standards and leadership on the development side are likely culprits.

    Misalignment within the entire organization is a large contributor to such detrimental outcomes. In the grand scheme, Jack Welsh laid it out best, first, determine what is needed; second, determine if it is right for the enterprise. This exercise (although a subpart of Jack's full doctrine) will at least bring clarity to which projects should be worked on first and then align the organization to steer the ship... Thus, the top of the organization must carry the gargantuan portion of the blame for that position chooses whom to have around, whom to listen to, and what vision is being pursued.

    Advice to Management

    Shake it up. Stop doing things the way you have. Align the business to act like a tech company that has real improvements, innovation, and some wins for the organization. Make it a fun place to work by getting some really good wins in the market.

    Customers want three things
    1. Quality - 0 variation in product performance from the customer's expectations, every time they use it.
    2. Rapid Response - why wait weeks to get the order completed?
    3. Low Cost - not just money, but their time, their effort. Customer's will ALWAYS pay more for a product that won't break. MVP is a two edged sword. don't build stuff that breaks.

    Employees, who make or break your success as a leader, will work harder for actual wins not prescribed or trumped up wins. Build quality product and you'll build a quality organization built on correct principles.


  5. "Great sales environment & team culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Indianapolis, IN
    Current Employee - Sales Consultant in Indianapolis, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Henry Schein full-time (More than 3 years)

    Pros

    Hard working organization with a high level of integrity. Management communicates very well, is supportive and encouraging especially when you're starting out. My manager has my back and my fellow co-workers are very helpful answering questions.

    Cons

    Corporate training and development needs some work. Also, too many huddle calls.

    Advice to Management

    Keep being positive and help out when its needed. Overall, the managers, especially my manager, is the best I've ever had!


  6. "Full-time Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Henry Schein full-time (More than 3 years)

    Pros

    Great people to work with, will make the workplace feel like a second home.

    Cons

    Slow to make effective change.

    Advice to Management

    Become more technology focused, staying ahead of competition.


  7. "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Reno, NV
    Former Employee - Anonymous Employee in Reno, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Henry Schein full-time (More than 10 years)

    Pros

    Great culture and team environment

    Cons

    Professional development is really on the employee to manage

  8. "Business Ops"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Henry Schein full-time

    Pros

    Great people, tons of benefits

    Cons

    as with any large company a lot of red tape


  9. "Overall positive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Equipment Division in West Allis, WI
    Current Employee - Equipment Division in West Allis, WI
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Henry Schein full-time (More than a year)

    Pros

    Affordable benefits, decent salary, and an unheard of amount of vacation time and PTO. They also follow the rule book, when it comes to H.R. and employee well being.

    Cons

    Archaic DOS computer system. Limited opportunities, in moving higher up within the company. Due to management not leaving or retiring.


  10. Helpful (1)

    "Ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Henry Schein full-time

    Pros

    Overall a great company to work for.

    Cons

    Somethings are stuck in their ways. Old management style.

    Advice to Management

    Change with the times.


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