Her Majesty's Revenue & Customs Reviews | Glassdoor

Her Majesty's Revenue & Customs Reviews

Updated August 14, 2018
265 reviews

Filter

Filter

Full-timePart-time

3.1
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Her Majesty's Revenue & Customs Chief Executive and Permanent Secretary Jon Thompson
Jon Thompson
24 Ratings

265 Employee Reviews

Sort: PopularRatingDate

Pros
  • "Lots of team building activities (if you like that kind of thing) excellent work life balance" (in 30 reviews)

  • "Flexi time, study opportunities, progression opportunities, work life balance" (in 33 reviews)

Cons
  • "Pay is shocking - no pay rise for the last 10 years" (in 18 reviews)

  • "Senior management place more importance on their own teams stats rather than developing their people" (in 17 reviews)

More Pros and Cons

  1. "HMRC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Her Majesty's Revenue & Customs full-time

    Pros

    - Good Annual leave allocation
    - Understanding culture

    Cons

    -Often have to follow management whims when they come up with a new scheme of improvement.


  2. "Not what I signed up for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Her Majesty's Revenue & Customs full-time

    Pros

    Flexi best thing at the job

    Cons

    No training provided when it was main selling point for the job

  3. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in New York, NY
    Former Employee - Customer Service in New York, NY
    Recommends
    Positive Outlook

    I worked at Her Majesty's Revenue & Customs full-time (More than a year)

    Pros

    Freedom to decorate my desk with personal flair. Always something fun happening around the office! Boss is super cool, IT department is top notch!

    Cons

    IT's hard to get attention is you do not speak multiple languages. Once there was a bomb threat in the building. The IT department is a little cliq-ey


  4. "Work Hard"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Salary or hourly is offered
    Flex.
    Vacation
    Lunch/Dinner provided

    Cons

    Managers need to learn to help out the lower workers

    Advice to Management

    help your team


  5. "Ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Her Majesty's Revenue & Customs full-time

    Pros

    Good pay and nene guts

    Cons

    Poor management for draft wrid


  6. "Software Developer Apprentice"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Her Majesty's Revenue & Customs full-time

    Pros

    Flexi time basically average working hours cannot be more than 42 and can be taken as time off, decent starting salary for an higher apprentice

    Cons

    Low salary progression, Fair amount of bureaucracy


  7. "Officer contact centre"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Officer in Workington, England (UK)
    Former Employee - Officer in Workington, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Her Majesty's Revenue & Customs part-time (More than 8 years)

    Pros

    Variety of working patterns supports family friendly working - Opportunity to develop skills ever changing working practices -

    Cons

    Regional centre working not accessable in cumbria

    Advice to Management

    Support given to those being made redundant was good in terms of opportunities to learn - flexibility with working hours

  8. "Good employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Statistical Officer in London, England (UK)
    Current Employee - Senior Statistical Officer in London, England (UK)
    Recommends
    Neutral Outlook

    I have been working at Her Majesty's Revenue & Customs full-time (More than 5 years)

    Pros

    Professional, flex working, great people

    Cons

    The pay is average average.


  9. "Excellent place to develop skills"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Her Majesty's Revenue & Customs full-time

    Pros

    Lots of excellent development opportunities and different options to go into. Lots of progression opportunity.

    Cons

    Lots of change going on just now which some people thrive in but others not so much.


  10. "OK place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tax Specialist in London, England (UK)
    Current Employee - Tax Specialist in London, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Her Majesty's Revenue & Customs full-time (More than a year)

    Pros

    Great work life balance.
    OK salary at present.
    Management are considerate and ample support is available; however as anywhere else, this will depend individually
    Several roles to work as within organisation.

    Cons

    Salary above role does not match that of private sector; will have to seek opportunities in private sector.


Showing 265 of 281 reviews
Reset Filters