Her Majesty's Revenue & Customs Reviews | Glassdoor

Her Majesty's Revenue & Customs Reviews

Updated October 3, 2018
287 reviews

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3.2
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Recommend to a friend
Approve of CEO
Her Majesty's Revenue & Customs Chief Executive and Permanent Secretary Jon Thompson
Jon Thompson
36 Ratings

287 Employee Reviews

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Pros
  • "Great work life balance and opportunities to learn" (in 33 reviews)

  • "Flexible working, room for progression upto HO relatively easier" (in 37 reviews)

Cons
  • "Pay is shocking - no pay rise for the last 10 years" (in 18 reviews)

  • "Senior management place more importance on their own teams stats rather than developing their people" (in 18 reviews)

More Pros and Cons

  1. "HMRC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Her Majesty's Revenue & Customs full-time

    Pros

    - Good Annual leave allocation
    - Understanding culture

    Cons

    -Often have to follow management whims when they come up with a new scheme of improvement.


  2. "Not what I signed up for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Her Majesty's Revenue & Customs full-time

    Pros

    Flexi best thing at the job

    Cons

    No training provided when it was main selling point for the job

  3. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in New York, NY
    Former Employee - Customer Service in New York, NY
    Recommends
    Positive Outlook

    I worked at Her Majesty's Revenue & Customs full-time (More than a year)

    Pros

    Freedom to decorate my desk with personal flair. Always something fun happening around the office! Boss is super cool, IT department is top notch!

    Cons

    IT's hard to get attention is you do not speak multiple languages. Once there was a bomb threat in the building. The IT department is a little cliq-ey


  4. "Work Hard"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Salary or hourly is offered
    Flex.
    Vacation
    Lunch/Dinner provided

    Cons

    Managers need to learn to help out the lower workers

    Advice to Management

    help your team


  5. "Ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Her Majesty's Revenue & Customs full-time

    Pros

    Good pay and nene guts

    Cons

    Poor management for draft wrid


  6. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Her Majesty's Revenue & Customs full-time

    Pros

    Flexible working
    Promotion opportunities
    Varied type of work

    Cons

    Needs higher pay
    Invest more in staff


  7. "Good Perks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Her Majesty's Revenue & Customs full-time

    Pros

    Good perks, good atmosphere, amazing development teams

    Cons

    terrible managers and too much red tape and do things too much by the book with no leeway

  8. "Great place to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Her Majesty's Revenue & Customs full-time

    Pros

    Great place to be great staff and training

    Cons

    I can't think of any cons


  9. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Consultant in Salford, North West England, England (UK)
    Current Employee - Customer Service Consultant in Salford, North West England, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Her Majesty's Revenue & Customs full-time (Less than a year)

    Pros

    Professional support. Public service. Relaxed environment.

    Cons

    Disorganised. Not clear leadership. Labrynthine.


  10. "Investigation Officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Investigator in Manchester, England (UK)
    Current Employee - Financial Investigator in Manchester, England (UK)
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Her Majesty's Revenue & Customs full-time (More than a year)

    Pros

    Training, People, Interesting work, Meaningfull work, Pension

    Cons

    Senior Management (Old Guard), Processes, Pay

    Advice to Management

    Bad Management needs to be sorted out


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