Her Majesty's Revenue & Customs Reviews | Glassdoor

Her Majesty's Revenue & Customs Reviews

Updated December 10, 2018
304 reviews

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3.3
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Her Majesty's Revenue & Customs Chief Executive and Permanent Secretary Jon Thompson
Jon Thompson
44 Ratings

Employee Reviews

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Pros
  • "Great work life balance and opportunities to learn" (in 34 reviews)

  • "Flexible working, room for progression upto HO relatively easier" (in 39 reviews)

Cons
  • "Pay is shocking - no pay rise for the last 10 years" (in 18 reviews)

  • "Senior management place more importance on their own teams stats rather than developing their people" (in 18 reviews)

More Pros and Cons

  1. "HMRC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Her Majesty's Revenue & Customs full-time

    Pros

    - Good Annual leave allocation
    - Understanding culture

    Cons

    -Often have to follow management whims when they come up with a new scheme of improvement.


  2. "Not what I signed up for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Her Majesty's Revenue & Customs full-time

    Pros

    Flexi best thing at the job

    Cons

    No training provided when it was main selling point for the job

  3. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in New York, NY
    Former Employee - Customer Service in New York, NY
    Recommends
    Positive Outlook

    I worked at Her Majesty's Revenue & Customs full-time (More than a year)

    Pros

    Freedom to decorate my desk with personal flair. Always something fun happening around the office! Boss is super cool, IT department is top notch!

    Cons

    IT's hard to get attention is you do not speak multiple languages. Once there was a bomb threat in the building. The IT department is a little cliq-ey


  4. "Work Hard"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Salary or hourly is offered
    Flex.
    Vacation
    Lunch/Dinner provided

    Cons

    Managers need to learn to help out the lower workers

    Advice to Management

    help your team


  5. "Ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Her Majesty's Revenue & Customs full-time

    Pros

    Good pay and nene guts

    Cons

    Poor management for draft wrid


  6. "Okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Corporate Support in Leeds, England (UK)
    Current Employee - Corporate Support in Leeds, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Her Majesty's Revenue & Customs full-time (More than a year)

    Pros

    Flexi, Training, work life balance

    Cons

    needs to have solid job descriptions instead of recruiting mass number of people with generic job description

    Advice to Management

    you have a job to do and are busy we get that but it would be nice if you checked in with us here and there even if its beyond the scope of your job


  7. "Good Place to work"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Her Majesty's Revenue & Customs full-time

    Pros

    Great relaxed environment to work and enhance your skillset in

    Cons

    Sometimes there is a lack of structure to what you're doing

  8. "Fraud investigation officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Her Majesty's Revenue & Customs full-time

    Pros

    Good pension, location, Pay, social club

    Cons

    Relocation to london, poor management,


  9. "Compulsory review for admittance into glass door site"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - VAT Tax Specialist in Liverpool, England (UK)
    Current Employee - VAT Tax Specialist in Liverpool, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Her Majesty's Revenue & Customs full-time (More than 10 years)

    Pros

    Good family friendly policies. Excellent training.

    Cons

    Any cons would be fed back using people survey.

    Advice to Management

    Any advice to management would be fed back using people survey.


  10. "" Happy for the experience but never going back""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Her Majesty's Revenue & Customs full-time

    Pros

    Great team, everyone was sociable and helpful.

    Cons

    Some managers micro manage and can be patronising.

    Advice to Management

    Do better