Her Majesty's Revenue & Customs Reviews | Glassdoor

Her Majesty's Revenue & Customs Reviews

Updated May 24, 2018
244 reviews

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3.1
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Approve of CEO
Her Majesty's Revenue & Customs Chief Executive and Permanent Secretary Jon Thompson
Jon Thompson
16 Ratings

244 Employee Reviews

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Pros
  • Lots of team building activities (if you like that kind of thing) excellent work life balance (in 29 reviews)

  • Flexi time, study opportunities, progression opportunities, work life balance (in 33 reviews)

Cons
  • No proper pay rise for years makes you feel unappreciated (in 17 reviews)

  • Senior management place more importance on their own teams stats rather than developing their people (in 17 reviews)

More Pros and Cons

  1. "HMRC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Her Majesty's Revenue & Customs full-time

    Pros

    - Good Annual leave allocation
    - Understanding culture

    Cons

    -Often have to follow management whims when they come up with a new scheme of improvement.


  2. "Not what I signed up for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Her Majesty's Revenue & Customs full-time

    Pros

    Flexi best thing at the job

    Cons

    No training provided when it was main selling point for the job

  3. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in New York, NY
    Former Employee - Customer Service in New York, NY
    Recommends
    Positive Outlook

    I worked at Her Majesty's Revenue & Customs full-time (More than a year)

    Pros

    Freedom to decorate my desk with personal flair. Always something fun happening around the office! Boss is super cool, IT department is top notch!

    Cons

    IT's hard to get attention is you do not speak multiple languages. Once there was a bomb threat in the building. The IT department is a little cliq-ey


  4. "Work Hard"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Salary or hourly is offered
    Flex.
    Vacation
    Lunch/Dinner provided

    Cons

    Managers need to learn to help out the lower workers

    Advice to Management

    help your team


  5. "Ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Her Majesty's Revenue & Customs full-time

    Pros

    Good pay and nene guts

    Cons

    Poor management for draft wrid


  6. "Human Resource Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Manager in London, England (UK)
    Former Employee - Human Resources Manager in London, England (UK)
    Recommends
    Neutral Outlook

    I worked at Her Majesty's Revenue & Customs part-time (More than 8 years)

    Pros

    A good place to work if you want to learn a wide range of skills

    Cons

    Interesting work, but the hours are long

    Advice to Management

    Listen to staff


  7. "HMRC job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Higher Officer in Nottingham, England (UK)
    Current Employee - Higher Officer in Nottingham, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Her Majesty's Revenue & Customs full-time (More than 3 years)

    Pros

    Flexible working, you can work around school runs etc

    Cons

    Slowly becoming more corporate without the pay to match

    Advice to Management

    Nothing. Government keep saying there is no money

  8. "Compliance officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Her Majesty's Revenue & Customs full-time

    Pros

    good working hours flexibility and pay

    Cons

    Lack of training at times


  9. "Higher Officer - VAT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - VAT Higher Officer in London, England (UK)
    Current Employee - VAT Higher Officer in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Her Majesty's Revenue & Customs full-time (More than a year)

    Pros

    Flexible working, room for progression upto HO relatively easier

    Cons

    Too much admin work and some processes are too inefficient

    Advice to Management

    Improve your systems .. keep up with the 21st century


  10. "Worked here since 2013"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Her Majesty's Revenue & Customs full-time

    Pros

    Excellent colleagues and good work life balance.With the new regional hubs career progression opportunities should increase - whether or not this happens only time will tell.

    Cons

    Plenty of red tape. Micro management in some teams. Pay freeze is affecting morale


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