Herff Jones Reviews | Glassdoor

Herff Jones Reviews

Updated October 28, 2018
189 reviews

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2.8
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Jeff Drees
19 Ratings

189 Employee Reviews

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Pros
  • "Employees, Atmosphere, Location, Work/Life Balance" (in 6 reviews)

  • "A few people in sales management are great people who want you to succeed" (in 9 reviews)

Cons
  • "HR would pick their favorites and catered to upper management" (in 16 reviews)

  • "company is changing no longer what it was" (in 8 reviews)

More Pros and Cons

  1. "Company with a solid history"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Herff Jones full-time

    Pros

    Very progressive company with huge growth opportunity.

    Cons

    Should use internal knowledge vs. always outsourcing and losing that information when contract is up.

    Advice to Management

    invest in your people.


  2. "Sales Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Herff Jones full-time

    Pros

    Great feeling when you can help a child graduate from high school

    Cons

    Company's technology is from the mid 1990s

  3. "sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Herff Jones full-time

    Pros

    great team and experience pay wasnt bad either

    Cons

    company is changing no longer what it was

    Advice to Management

    Listen to what is out there and keep growing in a positive direction


  4. Helpful (2)

    "They use you and then throw you away like a used tissue"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Indianapolis, IN
    Former Employee - Anonymous Employee in Indianapolis, IN
    Doesn't Recommend

    I worked at Herff Jones full-time

    Pros

    There were none to write home about

    Cons

    Pay
    No job growth
    Take you for granted
    Makes excuses to not promote you
    They use you

    Advice to Management

    Don't use people and don't promise job growth if don't intend to give it to your hires


  5. Helpful (4)

    "HJ Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Herff Jones full-time

    Pros

    -If you're in need of a job that will have a guaranteed 40+ hours a week of work, this is your place.
    -Busy season can bring in a lot of money around the start of the new year.
    -The slow season provides time to catch a breather but still provided a solid 40 hours a week.
    -Good place to work for a single person.

    Cons

    -God awful communication amongst from management to employees and across departments.
    -Very hard place to work at if you have family or are trying to build a relationship.
    -The latest attendance policy is rough on people with kids or dependents.
    -Peons will not get listened too...at all, prepare for a lot of lip service.
    -The process for production changes on an almost day by day basis.
    -Air quality is awful, despite what employees are told.
    -Management is all about numbers, if you can't quantify it, it doesn't matter.

    Advice to Management

    -Give new systems time to actually work themselves out. Half the problems would be solved with detailed communication between teams.
    -When implementing a new system, listen to the people who are in the trenches working in that part of the pipeline.
    -Hold all departments equally accountable for their errors and mistakes. Certain departments seem to be able to get by with a slap on the wrist just because they are at the front of the pipeline, because the company doesn't want to waste money (so instead they'll ship bad product ), while other departments further down are subjected to threats and write ups.
    -Lastly, the pipeline runs in one direction, when the product has to move unnecessarily back up the pipeline, it will cause problems.
    -The numbers don't solve everything, Happiness (a key to optimal performance) is not quantifiable. People are not robots, you can't turn a dial on their backs and make them move faster without losing something else in return.


  6. "Good place to work"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Herff Jones full-time

    Pros

    Good people, easy work/life balance, great atmosphere

    Cons

    None that I can think of


  7. "Sales Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Austin, TX
    Former Employee - Sales Representative in Austin, TX
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Herff Jones full-time (Less than a year)

    Pros

    Good technical and marketing support

    Cons

    Highest priced products in industry, other established reps from different divisions uninterested in synergistic selling.

    Advice to Management

    Support reps with clearly transparent sales goals, actually try selling with reps rather than talking about it.

  8. Helpful (1)

    "yearbook rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Herff Jones full-time (More than 3 years)

    Pros

    customers were great; some of my coworkers were great - but many are no longer there

    Cons

    I had 4 managers in 4 years; they seemed to never know what they are doing

    Advice to Management

    I heard that they sold - which was the worst thing which could have happened to the yearbook division; lots of reps & management fired. I don't think that there is much of a future in yearbooks, as most students no longer care about yearbooks.


  9. "Typesetter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Indianapolis, IN
    Former Employee - Anonymous Employee in Indianapolis, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Herff Jones full-time

    Pros

    Good medical benefits, IRA, PTO

    Cons

    Disorganized management. Factory leadership changed 3 times in a year. Generally overworked and underpaid employees. Very political and old white boys club in the management sector. Would not recommend. No direction, frustrating as an employee.

    Advice to Management

    Hire some diversity - women & other ethnicities. Treat people with dignity. Take HR complaints seriously. working 7 days a week for months is no way to live. Hire a third shift to take care of the overflow. Let people know what to expect.


  10. "Production Designer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Herff Jones full-time

    Pros

    Great people to work with.

    Cons

    Lack of leadership/direction. Poor communication from company headquarters.


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