Herff Jones Reviews | Glassdoor

Herff Jones Reviews

Updated April 1, 2017
145 reviews

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Full-time Part-time

2.8
Star Star Star Star Star
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Jeff Drees
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145 Employee Reviews

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Pros
  • A few people in sales management are great people who want you to succeed (in 7 reviews)

  • Great place to work, going in the right direction for the company (in 4 reviews)

Cons
  • Upper management and sales force are not on the same page (in 12 reviews)

  • Many Outside Sales Reps have either quit or been let go (in 6 reviews)

More Pros and Cons

  1. "Great company to work for."

    Star Star Star Star Star
    Current Employee - Order Entry/Processing in Hindsboro, IL
    Current Employee - Order Entry/Processing in Hindsboro, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Herff Jones full-time (More than 8 years)

    Pros

    Great hours. Pay is good. Willing to work with your schedule while going to school. Overtime pay is great also.

    Cons

    There aren't any that I can think of off the top of my head. There can be drama at times.


  2. Helpful (3)

    "None of the management team listens to the employees, nor do they want too."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Digital Printing Production in Indianapolis, IN
    Current Employee - Digital Printing Production in Indianapolis, IN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Herff Jones full-time (Less than a year)

    Pros

    It pays the bills. Beyond that I cannot really say anything has been a good experience with this company. Employee turn over is expectionaly high.

    Cons

    Do not expect management to listen to any suggestions you may have to improve anything. They already know more than you and believe themselves to be much smarter then you.

    Advice to Management

    Understand the difference between just being in charge and being a leader.
    Micro management does not work. Get yourselves educated on this subject and look into some leadership training for the entire management personnel.


  3. Helpful (2)

    "Not what it used to be"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Indianapolis, IN
    Former Employee - Anonymous Employee in Indianapolis, IN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Herff Jones full-time

    Pros

    Good co-workers at mid-management level and below.
    Walking trail outside is nice during lunch breaks.

    Cons

    I left a year ago due to employee cuts, benefit cuts, lack of communication from leadership as to what was going on.


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  5. Helpful (1)

    "Change is the Name of the Game"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Indianapolis, IN
    Current Employee - Anonymous Employee in Indianapolis, IN
    Recommends
    Positive Outlook

    I have been working at Herff Jones full-time (Less than a year)

    Pros

    - Very entrepreneurial environment, lots of opportunities to bring ideas to the table and run with executing them

    - Current employees are bought in to the upgrades and change for the most part

    - Heading in the right direction, modernizing the structure and processes, albeit quickly

    - Relaxed and open environment at the corporate office (can’t speak to other locations) jeans and tennis shoes are the norm and all leadership is approachable (just know what you’re talking about)

    Cons

    - All the building and fixing is happening so fast, communication and change management are at times an after thought

    - 401K plan needs an overhaul

    Advice to Management

    - Be open and transparent about changes and new initiatives, you have a company full of smart dedicated people, waiting until the 11th hour to communicate hurts you more than it helps


  6. Helpful (1)

    "Great Company to Work For!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Production Control Clerk in Indianapolis, IN
    Current Employee - Production Control Clerk in Indianapolis, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Herff Jones full-time (Less than a year)

    Pros

    There is a lot of good things happening at Herff Jones. Herff Jones has had open arms and is open to embracing new ideas to getting things implemented.

    Cons

    There is a lack of communication between managers and their employees. There needs to be a clear page for the company to succeed further.

    Advice to Management

    Hire people who are outgoing, fun to be around, and not people who feel as if they are entitled to things.


  7. Helpful (2)

    "Multi task"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Multi Task in Arcola, IL
    Current Employee - Multi Task in Arcola, IL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Herff Jones full-time

    Pros

    It's a good place to work. Co workers are like family. I've been happy there for the most part for 19yrs.

    Cons

    Not alot of incintive for some to stay since they sold the company to investors who are only interested in the bottom line. Liquidated the ESOP program and 401K match is only like 1%

    Advice to Management

    Management does the best they can do with a very small budget.


  8. "Plenty of change. Looks to be working."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Indianapolis, IN
    Current Employee - Anonymous Employee in Indianapolis, IN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Herff Jones full-time

    Pros

    97 year old company making smart changes in relatively short period of time to make experiences better for the end customer. Good backing by Charles Bank and parent company - Varsity Brands. Smart Executive team across the whole company.

    Cons

    Culture needs work, but not "bad" as is. If retaining seasoned employees is an option - would be good to keep their institutional knowledge.

    Advice to Management

    You can't be too diligent about proactively communicating with your teams. Keep recruiting top talent like you have recently. Stay focused on incremental gains.


  9. Helpful (3)

    "Low morale, No security"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Indianapolis, IN
    Former Employee - Customer Service Representative in Indianapolis, IN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Herff Jones (More than 8 years)

    Pros

    Co-Workers were the best and worked well together. Enjoyed coming into work everyday and helping my customers.

    Cons

    Use to be a great company. No cares anymore. Products are being outsourced. Lots a great people have been let go or quite. Poor communication. Everyone's afraid of loosing their Job.

    Advice to Management

    Communication is very important.


  10. Helpful (1)

    "Great place to work, but times are changing."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pre-Press Operator in Montgomery, AL
    Current Employee - Pre-Press Operator in Montgomery, AL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Herff Jones full-time (More than 10 years)

    Pros

    I have learned a lot there in my nearly 19 years, as I have learned so many programs within Adobe and Microsoft, as well as solving problems within some programs themselves. The people there have been an amazing crew to work with.

    Cons

    The only real con is having to deal with getting laid off for a period of time. It's no fault of anyone in particular, but it would be nice to see the plant have work all year long instead of having slow times of the year. Also, losing the health insurance due to the long layoff did not help matters.

    Advice to Management

    As it gets closer to the Montgomery plant's closing, I hope younger employees will be given enough time to find a way to get back to work as quickly as possible.


  11. Helpful (3)

    "New Ownership"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Zionsville, IN
    Former Employee - Anonymous Employee in Zionsville, IN
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Herff Jones full-time (More than 5 years)

    Pros

    Stable and mature industry with a small number of key players or challengers

    Cons

    Company owned by Private Equity firm and subject to "spin-off" implications in the next 1-3 years.


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