Herff Jones Reviews | Glassdoor

Herff Jones Reviews

Updated January 4, 2019
192 reviews

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2.7
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Jeff Drees
19 Ratings

Employee Reviews

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Pros
  • "Employees, Atmosphere, Location, Work/Life Balance" (in 6 reviews)

  • "A few people in sales management are great people who want you to succeed" (in 9 reviews)

Cons
  • "HR would pick their favorites and catered to upper management" (in 16 reviews)

  • "company is changing no longer what it was" (in 8 reviews)

More Pros and Cons

  1. "Company with a solid history"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Herff Jones full-time

    Pros

    Very progressive company with huge growth opportunity.

    Cons

    Should use internal knowledge vs. always outsourcing and losing that information when contract is up.

    Advice to Management

    invest in your people.


  2. "Great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Herff Jones full-time

    Pros

    Loved my coworkers and manager. Everyone helped each other out and the manager had an open door policy.

    Cons

    Departmental Communication lacked and when the plant messes up the product, that can make the season disastrous for the CSR reps.

  3. Helpful (1)

    "IT review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Indianapolis, IN
    Current Employee - Anonymous Employee in Indianapolis, IN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Herff Jones full-time

    Pros

    Sense of accomplishment when helping our customers
    Co-workers
    Flexibility

    Cons

    No career advancement in IT
    Too much management in IT
    Poor/no communication from leadership
    401k contribution is much less than industry standard

    Advice to Management

    Listen to the people doing the work and work on communication. Grow your employees and offer them some type of career path.


  4. Helpful (1)

    "Poor culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Indianapolis, IN
    Former Employee - Anonymous Employee in Indianapolis, IN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Herff Jones full-time (More than a year)

    Pros

    Some good changes are being put into motion

    Cons

    Things will not change until people actually care about doing the job well, treating each other decently, and not acting like they want to see their team members fail to make themselves look better.


  5. "Sales Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Herff Jones full-time

    Pros

    Great feeling when you can help a child graduate from high school

    Cons

    Company's technology is from the mid 1990s


  6. "sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Herff Jones full-time

    Pros

    great team and experience pay wasnt bad either

    Cons

    company is changing no longer what it was

    Advice to Management

    Listen to what is out there and keep growing in a positive direction


  7. Helpful (3)

    "They use you and then throw you away like a used tissue"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Indianapolis, IN
    Former Employee - Anonymous Employee in Indianapolis, IN
    Doesn't Recommend

    I worked at Herff Jones full-time

    Pros

    There were none to write home about

    Cons

    Pay
    No job growth
    Take you for granted
    Makes excuses to not promote you
    They use you

    Advice to Management

    Don't use people and don't promise job growth if don't intend to give it to your hires

  8. Helpful (5)

    "HJ Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Herff Jones full-time

    Pros

    -If you're in need of a job that will have a guaranteed 40+ hours a week of work, this is your place.
    -Busy season can bring in a lot of money around the start of the new year.
    -The slow season provides time to catch a breather but still provided a solid 40 hours a week.
    -Good place to work for a single person.

    Cons

    -God awful communication amongst from management to employees and across departments.
    -Very hard place to work at if you have family or are trying to build a relationship.
    -The latest attendance policy is rough on people with kids or dependents.
    -Peons will not get listened too...at all, prepare for a lot of lip service.
    -The process for production changes on an almost day by day basis.
    -Air quality is awful, despite what employees are told.
    -Management is all about numbers, if you can't quantify it, it doesn't matter.

    Advice to Management

    -Give new systems time to actually work themselves out. Half the problems would be solved with detailed communication between teams.
    -When implementing a new system, listen to the people who are in the trenches working in that part of the pipeline.
    -Hold all departments equally accountable for their errors and mistakes. Certain departments seem to be able to get by with a slap on the wrist just because they are at the front of the pipeline, because the company doesn't want to waste money (so instead they'll ship bad product ), while other departments further down are subjected to threats and write ups.
    -Lastly, the pipeline runs in one direction, when the product has to move unnecessarily back up the pipeline, it will cause problems.
    -The numbers don't solve everything, Happiness (a key to optimal performance) is not quantifiable. People are not robots, you can't turn a dial on their backs and make them move faster without losing something else in return.


  9. "Good place to work"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Herff Jones full-time

    Pros

    Good people, easy work/life balance, great atmosphere

    Cons

    None that I can think of


  10. "Sales Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Austin, TX
    Former Employee - Sales Representative in Austin, TX
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Herff Jones full-time (Less than a year)

    Pros

    Good technical and marketing support

    Cons

    Highest priced products in industry, other established reps from different divisions uninterested in synergistic selling.

    Advice to Management

    Support reps with clearly transparent sales goals, actually try selling with reps rather than talking about it.