Heritage-Crystal Clean LLC Reviews | Glassdoor

Heritage-Crystal Clean LLC Reviews

Updated March 11, 2017
13 reviews

Filter

Filter


3.0
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Brian Recatto
0 Ratings

13 Employee Reviews

Sort: Popular Rating Date

Pros
  • Great Benefits, competive salary and they treat employees with repect (in 9 reviews)

  • Good benefits, weekly pay, flexible hours and good work environment (in 4 reviews)

Cons
  • Middle management is petty arrogant and trip on their ego too often (in 4 reviews)

  • The company is run primarily by men of retirement age who are still running things in an old school way (in 2 reviews)

More Pros and Cons

  1. Helpful (1)

    "Sales and Service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales and Service in Baltimore, MD
    Current Employee - Sales and Service in Baltimore, MD
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Heritage-Crystal Clean LLC full-time (More than 3 years)

    Pros

    Ran like your own business

    Cons

    Not compensated for how hard you work

    Advice to Management

    Pay attention to the real workers at the branch


  2. "Good bennies and good people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Corporate Accounts in Elgin, IL
    Former Employee - Corporate Accounts in Elgin, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Heritage-Crystal Clean LLC full-time (More than a year)

    Pros

    Loved the benefits and colleagues. Some people are long time employees which speaks volumes.

    Cons

    Poor management. Workload doubled and I got a .28 cent raise to account for it. Out of touch management.

    Advice to Management

    Be more accessible and listen to what's going on. I was putting out fires I had no control over. You did.


  3. "Median Review"

    Star Star Star Star Star
    Former Employee - Administrative Assistant in Hurricane, WV
    Former Employee - Administrative Assistant in Hurricane, WV

    I worked at Heritage-Crystal Clean LLC (More than a year)

    Pros

    Most folks were courteous and friendly....phone calls were routed to the home office rather than interrupting your tasks during the day.

    Cons

    Rigid atmosphere, tense, blame game.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (3)

    "Old School"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Illinois in Elgin, IL
    Current Employee - Illinois in Elgin, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Heritage-Crystal Clean LLC full-time (More than 10 years)

    Pros

    There seems to be a fairly secure future working for the company. The pay and benefits are average with a couple different choices for health care, 401k with small company match, and an employee stock purchase plan. The office is conveniently located in the NW suburbs of Chicago just off I90 in a modern building with good parking.

    Cons

    The company is run primarily by men of retirement age who are still running things in an old school way. The is quite the feeling "good old boys" around the office for just a select few. Lack of equal opportunity (and pay) for women unless you're related or friends with the upper echelon. They are still throwing huge, lavish sales reward trips to top performers every year, while cutting benefits for employees. Not the place to work if you're looking for an innovative, forward thinking company,

    Advice to Management

    Time to get some new blood in management and allow them to have input with new ideas and processes. Get with the times on your computer systems and infrastructure. You've spent enough on the refinery and acquisitions, but you need the "inside" stuff to get things running more efficiently internally. It really is an embarrassment at this point.


  6. Helpful (4)

    "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch Manager in Staten Island, NY
    Former Employee - Branch Manager in Staten Island, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Heritage-Crystal Clean LLC (Less than a year)

    Pros

    good health care barely a living wage

    Cons

    Under paid, understaffed over worked; like trying to do brain surgery with a Swiss army knife and its dull. Upper management has good intent but their hands are tied.

    Advice to Management

    Put a failed acquisition and re-refinery bust behind you; re-capitalize put $ back in manpower, boxtrucks.


  7. Helpful (2)

    "Hard work, tough on the body."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Carpentersvle, IL
    Current Employee - Anonymous Employee in Carpentersvle, IL
    No opinion of CEO

    Pros

    If you need a job, they can generally provide one, they have many branches around the country, and hire people.

    Cons

    Hard work, not the greatest pay. It demands a fast work pace, so you make more money, which can lead to unsafe work.

    Advice to Management

    Pay me more money, because this job is killing my body. Also get a new branch, because the current branch is terrible.


  8. Helpful (1)

    "Not enough training"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bsm
    Current Employee - Bsm
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Heritage-Crystal Clean LLC full-time (More than 3 years)

    Pros

    Good benefits and pay (depending on location and position). Promotes from within mostly. Chance to advance in company. Relative job security.

    Cons

    While the company does promote from within. Some of the decision makers play favorites. A portion of the management have done nothing to warrant their promotion to their positions and it is very apparent.

    Advice to Management

    The lower levels of management need more training than they are given. Several branch managers do not know all of the basics of management. Let alone how to be a good manager. The BSMs are being trained. But you only have one trainer for the entire company. Stretching the trainer way to thin. He needs help.


  9. "cleaner"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    the hours vary, can be flexible

    Cons

    the pay could be better, offer more benefits


  10. Helpful (1)

    "sales service rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Heritage-Crystal Clean LLC full-time (Less than a year)

    Pros

    great hours and home time,very flexible schedule if you need it to be. very possilble to have some big checks,get out of it what you put into it

    Cons

    this is a very dirty job and sometimes you will have to do stuff for no pay. you get paid for what you do and unfortunately some things just dont pay

    Advice to Management

    i wish the pay was more steady instead of being so up and down,i have worse jobs and worse hours for sure. if you dont have a family to support and you can devote a lot of time to this job then you will go places


  11. Helpful (2)

    "Experience has been a roller coaster with the several inter-company changes"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Management is very understanding, dependable and hard working. They will do what they can to be certain you get any answers you need in order to properly complete your daily job functions.

    Cons

    Working from two different systems.


Showing 13 of 56 reviews
Reset Filters