Heritage Home Healthcare Reviews | Glassdoor

Heritage Home Healthcare Reviews

Updated March 24, 2017
8 reviews

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3.3
Star Star Star Star Star
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Len Trainor
3 Ratings

Employee Reviews

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  1. "Heritage Home Healthcare"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Caregiver, CNA in Phoenix, AZ
    Former Employee - Caregiver, CNA in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Heritage Home Healthcare full-time (More than a year)

    Pros

    My experience was nice and I would work tere again

    Cons

    Not many patients that require doquite time

    Advice to Management

    Better communication


  2. "I enjoyed working for this caring and supportive company."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Homemaker and Personal Care Attendant in Albuquerque, NM
    Former Employee - Homemaker and Personal Care Attendant in Albuquerque, NM
    Recommends

    Pros

    Supervisors and schedulers were very helpful and caring. They were always respectful and understanding when adjustments in schedule were necessary. They worked very hard to give you enough hours of work when they were needed. They were good at matching employees with clients.

    Cons

    I believe the salaries of the Homemakers and Personal Care Attendants could have been greater and contingent on the quality of work each employee achieved. There were no increases in salary for those who were outstanding workers and regarded highly for their performance.

    Advice to Management

    I would hope that the leadership at Heritage Home Healthcare would take notice of their hardest working employees and honor them with financial bonuses in addition to kind words and complements. It would be nice to have both. I did recieve gold stars and thank you messages but extra money would have said even more. I was one of their top 50 employees but never recieved a increase in salary.


  3. "Heritage"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Heritage Home Healthcare full-time (More than a year)

    Pros

    Good place to work if you are a student in college, and looking for a good non stressful job.

    Cons

    Hours are never gaureenteed, you can be full time to part time to no time with no warning

    Advice to Management

    Stop hiring so much if there is not alot of hours to go around


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  5. "CNA"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Heritage Home Healthcare part-time

    Pros

    Patients aren't too bad, have to drive 20+ minutes for each client.

    Cons

    Poor management, they don't stick to your availability. Communication skills are poor between employee and supervisors!


  6. "Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Heritage Home Healthcare full-time

    Pros

    Excellent culture that drives quality and teamwork.

    Cons

    I do not have any cons.


  7. "hha"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Heritage Home Healthcare part-time

    Pros

    Very Flexible, great people, great clients great place to work.

    Cons

    I can really say that I had any?

    Advice to Management

    Remember the HHA are humans as well.


  8. Helpful (1)

    "Misery & Co."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Heritage Home Healthcare full-time

    Pros

    It's a job. Not a great job but a job. Possibly good training for work as a air traffic controller or Fox News anchor.

    Cons

    Long hours, on call, low pay, low morale, "salaried" employee, continual turnover and staffing shortages, continuous demands, no breaks..all this and more...

    Advice to Management

    Train & retain good hardworking staff by providing livable wages, sufficient coverage, and other efforts to slow the revolving door that typifies your company.


  9. Helpful (1)

    "Decent Place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Heritage Home Healthcare full-time (More than 5 years)

    Pros

    Great benefits, leadership really supports family first mentality and genuinely seems to care about the patients not just numbers. Opportunities to advance in the company, very rarely in the past have I seen a job posted outside of the office and not posted for current employees to interview first.

    Cons

    Lots of changes and every year there is new restructuring. I understand the need to keep costs in control but there has been so many changes so fast that it makes staff nervous and it is starting to show in the office.

    Advice to Management

    On call is brutal when you are having to do visits all weekend. The need for this is good because it means we are growing but it does cause burnout when you work 12 days straight without a break. It probably doesn't seem like much when you only have to take phones but when you are taking phones you are tied to your house and computer. There is no free time.