Herman Miller Reviews | Glassdoor

Herman Miller Reviews

Updated March 24, 2017
16 reviews

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Herman Miller President, CEO, and Director Brian C. Walker
Brian C. Walker
10 Ratings

16 Employee Reviews

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Pros
  • Great work-life balance (abused by many) (in 31 reviews)

  • Great benefits, family environment, and great development (in 12 reviews)

Cons
  • Senior Management lacks diversity and understanding of real employee issues and needs (in 5 reviews)

  • New hires must be ambitious, and dedicated to succeed (in 4 reviews)

More Pros and Cons

  1. Helpful (13)

    "Really disappointing and sad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Zeeland, MI
    Current Employee - Project Manager in Zeeland, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Herman Miller full-time (More than 10 years)

    Pros

    People trying their best and helping one another through the mess, Hard workers, People, People, People. Can't stress this enough the people are great

    Cons

    Management cares more about stock price to boost their portfolio and get bonuses, cutting the people off at the knees for the "opportunity" to save 25-35 million over the next few years. Basically killing the company.

    Advice to Management

    Quit focusing on the stock price; Quit hiring managers, directors and VP's and hire workers; Focus on the contract business and not on being a "design company"; Quit wasting money on pipe dreams (flagship) and fix what needs to be fixed (energy center); abandon this savings "opportunity" and focus on production inefficiency. Working 10 hour days and OT every Saturday for months wears on people; promote from within not hiring this outside people who make idiotic changes that have been tried 100 times before and then they leave in a year or two, this happens WAY too often. Just basically get out of the Design Yard and your bubble and see what is actually going on.


  2. Helpful (20)

    "Management has lost their way"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Herman Miller full-time

    Pros

    Great employees that work hard for their company and HM produces great products.

    Cons

    The recent restructure has created an executive team that is all men.
    Mid management is a puppet for executives and rarely if ever questions their decisions. They do little to represent the workers to the executives.

    Advice to Management

    It is great to look toward the future but really unfortunate that you dont remember who and what got you where you are today.

  3. Helpful (12)

    "Be cautious"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Herman Miller full-time

    Pros

    Fairly good work/life balance; average benefits

    Cons

    Be cautious if you desire to make a difference...the culture rewards those who keep their head down and don't ask questions. Consensus based culture defeats agility and in the end the CEO makes the decisions anyway. Believe this used to be a good place to work but unless true leaders emerge in their contacting market, it is hard to see any long term growth.


  4. Helpful (6)

    "Not Everything It's Cracked Up to Be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Beautiful designs, some great products and people, employee discount

    Cons

    Blatant ladder climbing and inner circles, extremely limited career opportunities outside the midwest, lack of communication between departments, marketing drives sales strategies instead of supporting them

    Advice to Management

    Pay attention to your staff more and worry about your own advancement less


  5. Helpful (12)

    "Plummeting - Do you know who they used to be?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Middle Management in Zeeland, MI
    Former Employee - Middle Management in Zeeland, MI
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Herman Miller full-time (More than 5 years)

    Pros

    Legacy, history of exceptional products, culture, and leaders. Momentum that carries them despite current generation of leadership. Affiliation with Eames has carried them far.

    Cons

    Current leadership isn't up to the task of tending, let alone improving, the legacy of Herman Miller. Arrogant, myopic, and more concerned about the sizzle than the bacon. Ask yourself... when is the last time Herman Miller did something truly great? 1995?

    Advice to Management

    Retire... find some worthy successors who can refocus on what made Herman Miller special


  6. Helpful (12)

    "Okay, but slow moving, and a lot of dead wood"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager in Holland, MI
    Former Employee - Senior Manager in Holland, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Herman Miller full-time (More than 3 years)

    Pros

    Culturally diverse, and great if you are gay. Good mission/

    Cons

    Very slow moving, all decisions made by a select few at the top which makes the pace and levels of approval to do anything quite maddening (and ultimately the reason I left to go to a competitor). A lot of legacy people who know quite a bit, but have had the life sucked out of them by an overly bureaucratic management system, and mid level managers who don't know what they are doing.

    Advice to Management

    Reduce your layers of management, Bigger spans and less layers. Empower your workers, and teach your people how to manage performance. Let go and delegate. I work for an equally large competitor now in the same space and it feels ruthless, but things are getting done, and people know they can make decisions.


  7. Helpful (8)

    "So Slow to Change"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Holland, MI
    Former Employee - Anonymous Employee in Holland, MI
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Herman Miller full-time (More than 3 years)

    Pros

    Great showrooms/offices
    Work/life balance
    Corporate responsibilitiy/community involvement
    Benefits

    Cons

    Despite trying to change, whole company is made up of mini depsrtments controlled typically by those that are more concerned with job security than the benefit of the company. Or in some cases, have actually been there so long, try to do what they feel is right but are so out of touch with customer needs that they default to the "process" instead of making things happen.

    Advice to Management

    Clean house at the top. There is one too many layers between the CEO and the people that actually do the work and WANT to see HMI succeed. So many great ideas lost in a shuffle of meetings and political nonsense only to be resurrected later when the market has already surpassed them. There seems to be a revolving door at this secondary management level based on job postings alone...recognize why that is happening.

  8. Helpful (9)

    "From Extraordinary to Ordinary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales
    Current Employee - Sales
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    New Sales Training Program is Excellent
    Beautiful Showrooms/working Environment
    Admirable Environmental Programs

    Cons

    Culture that made Herman Miller Extraordinary has Been Lost
    Senior Leadership is Hyper-focused on Formulating the Sales Process
    Very Political - Many Retaliatory Fiefdoms
    Lower Sales Compensation no longer offset by Ordinary Benefits

    Advice to Management

    Any Company can Manage to be Ordinary - Lead Herman Miller back to Being Extraordinary


  9. Helpful (6)

    "Poor Communication and Management Skills"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook

    I worked at Herman Miller full-time (Less than a year)

    Pros

    An overall well-intentioned company, Environmentally Sustainable. but lacks follow-through.

    Cons

    Herman Miller pretends to be a humanistic brand, however their actions speak otherwise. Upper Management is not trained in communication, therefore it's usually poor. There is a lot of missed opportunities due to lack of education and experience.

    Advice to Management

    Train senior management on communication and mentoring. Don't be afraid to do something different. Everyone here is so scared of the "What if" of every outcome that it is suffocating growth.


  10. Helpful (12)

    "Not what they used to be, no longer walks the "walk""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Herman Miller full-time (More than 10 years)

    Pros

    Great History and stated Core Values. Wonderful design heritage. Majority of employees are truly wonderful people.

    Cons

    Leadership no longer embraces those strong Core Values. Cannot not be trusted when Trust used to be sacred. No longer values employees when that was also one of the key differentiators. Pushing out the higher paid experienced team members and replacing them with much less experienced replacements at much lower pay scales. HR used to be the "People Department", now management's pawn and aids in circumventing policies betraying employees trust. The De Prees would be very sad if they saw the current reality as they built a truly amazing organization.

    Advice to Management

    Better yet, advice to Board. Time for a Leadership refresh and a multi-disciplined ELT instead of all former Finance guys who were moved around late in their careers to make the ELT look diversified.


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