Hermes Reviews | Glassdoor

Hermes Reviews

Updated October 17, 2018
131 reviews

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3.1
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Carole Walker
23 Ratings

131 Employee Reviews

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Pros
  • "Very high quality product, OK working hours" (in 7 reviews)

  • "Great people, approachable at all levels" (in 5 reviews)

Cons
  • "Absolutely no work life balance at all" (in 8 reviews)

  • "No work/life balance - expected to have phone on from 6am - midnight and no extra pay" (in 8 reviews)

More Pros and Cons

  1. Helpful (2)

    "Favoritism"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great family atmosphere and great benefits.

    Cons

    You have to be a favorite to move up. They pick certain people and promote them only


  2. "Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Los Angeles, CA
    Former Employee - Software Engineer in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook

    I worked at Hermes full-time (More than 5 years)

    Pros

    Small cozy joint venture, lots of freedom to use any tools

    Cons

    No development process established, constantly changing requirements

  3. "Hard graft but glad to be working"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Self-employed Courier in Essex, MD
    Current Employee - Self-employed Courier in Essex, MD
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Hermes part-time (Less than a year)

    Pros

    It's pretty flexible and can fit around other commitments. I can plan my deliveries to suit my timetable. My field manager is very friendly and supportive and the other couriers are encouraging and generous with advice for newbies. There are some fuel, insurance and other discounts available.

    Cons

    It is what it is, which is a courier job. The pay isn't great and it can feel like drudgery at times. You don't get paid for time spent organizing your parcels into delivery order, although this takes about an hour to do. It's not for everyone.

    Hermes Response

    Jun 5, 2018 – PR & Social Media Executive

    Thanks for taking the time to share your comments with us, its great to know you've enjoyed working with Hermes. We're really pleased the role can be flexible and fit around your personal life. We'll... More


  4. Helpful (2)

    "Would love to run out of there"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at Hermes (More than a year)

    Pros

    Very high quality product, OK working hours

    Cons

    Poor menagment, total disrespect to most of employees


  5. Helpful (2)

    "Decent place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Good work environment
    Base salary plus commission is a major plus

    Cons

    overbearing owner
    Micromanaged
    Needs better compensation
    Long training

    Advice to Management

    Let the employees do their jobs and not micromanage


  6. "Hermes Night Loader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Hermes full-time

    Pros

    Above minimum wage
    Sometimes a good work atmosphere,
    Can pick up a lot of extra hours, especially within 4 months leading up to Christmas.

    Cons

    20 minute break for 8-12 hour shift.
    Warehouse either very hot or very cold.
    Very laborious work
    Unsociable hours [nights, weekends]
    Agency get messed around - called into shift and then sent home etc.
    Managers don't treat staff well.

    Advice to Management

    Workplace culture needs a big improvement. It is not an enjoyable place to work.

    Hermes Response

    Oct 23, 2018 – PR & Social Media Executive

    Thank you for taking the time share your comments with us. It's great to read that you enjoy the work atmosphere and above average pay along with the opportunity to take on additional hours. We've... More


  7. "Never worked with them but have experience having worked in that industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    A respectable companyheard good things about them

    Cons

    It will be challanging and look forward to the task in hand

    Advice to Management

    Always be fair and get on with the job inhand

    Hermes Response

    Sep 14, 2018 – PR & Social Media Executive

    Thanks for taking to write a review of Hermes, it's great to read your positive comments.

  8. "Awful place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Manager in Weybridge, England (UK)
    Current Employee - Field Manager in Weybridge, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Hermes full-time (More than 3 years)

    Pros

    You get a heavily tax car

    Cons

    Bullying aggressive management style. I found the team extermley racist

    Advice to Management

    Stop employing your friends and consider a diverse workforce

    Hermes Response

    Oct 1, 2018 – PR & Social Media Executive

    Thank you for taking the time to write a review, it's disappointing to read of your experience. We would like to investigate some of your points and would appreciate it if you could contact your line... More


  9. "Field Manager"

    StarStarStarStarStar
    Current Employee - Field Manager in Chelmsford, England (UK)
    Current Employee - Field Manager in Chelmsford, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Hermes full-time (More than a year)

    Pros

    Company car but taxed heavily

    Cons

    Stressful pressure and no support from Management
    Unreasonable targets
    No work/life balance - expected to have phone on from 6am - midnight and no extra pay
    Backstabbing/unprofessional/untrustworthy management
    Most people go off sick with stress disorders

    Hermes Response

    Sep 24, 2018 – PR & Social Media Executive

    Thanks for sharing your review. It's disappointing to read of your experience. We have passed these comments on to the relevant team.


  10. "Good, but could be so much better!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Hermes full-time

    Pros

    Good salary, choice of company vehicle and great team to work with

    Cons

    Working out doors in all weathers, unrealistic expectations of one person meaning bonus is hard to fully achieve

    Advice to Management

    Review your expectations of this role. One person can only do so much nomatter how hard we try!

    Hermes Response

    Sep 3, 2018 – PR & Social Media Executive

    Thanks for sharing your review with Hermes, it's great to read that you enjoy part of your current role. It's disappointing to read your other comments, these will be passed on to the relevant team... More


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