Hersha Hospitality Trust Reviews | Glassdoor

Hersha Hospitality Trust Reviews

Updated November 18, 2018
46 reviews

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2.2
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Jay H. Shah
20 Ratings

Employee Reviews

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  1. Helpful (1)

    "Great Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative in Philadelphia, PA
    Former Employee - Administrative in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hersha Hospitality Trust (More than a year)

    Pros

    Good sense of community, fun co-workers. Free sodas, coffee, tea in the corporate office, happy hours, beer cart. Nice office

    Cons

    Can be intense at times. Long hours depending on your department.

    Advice to Management

    Try to keep people around who are committed to the company and who really want to work there, and who enjoy it


  2. "Sales lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Harrisburg, PA
    Former Employee - Sales Associate in Harrisburg, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hersha Hospitality Trust part-time (More than 8 years)

    Pros

    I’m a people person and great listener

    Cons

    Put your best foot forward and do your best

    Advice to Management

    Communication is the key to build a solid work team

  3. "Great Work/Life Balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director
    Current Employee - Director
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Hersha Hospitality Trust full-time (More than 3 years)

    Pros

    Great sense of community, excellent support, growth opportunities and training

    Cons

    Awful health insurance. I mean horrendous. If you plan on catching a cold for the duration of your employment, skip it.

    Advice to Management

    Offer REAL insurance


  4. "front desk agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hersha Hospitality Trust part-time

    Pros

    Very fun work environment to be in. Location is great

    Cons

    parking is hard to find


  5. "Good company, lots of opportunities to grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hersha Hospitality Trust full-time (More than 3 years)

    Pros

    1. Opportunity to grow- The company usually promotes form within, so if you prove yourself you shouldn't have any problem moving up.
    2. Supportive environment- You do get a lot of support from co-workers and supervisors
    3. Amazing co-workers-
    4. Competitive pay

    Cons

    1. Work load can sometimes be very streneous


  6. "Peace of Mind"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager
    Current Employee - General Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hersha Hospitality Trust full-time (More than a year)

    Pros

    Hersha is a great organization. I have found them to be fair, supportive and driven by the human factor of our business. Unlike many hotel management companies, they get that to be successful you have to take care of your people and they will take care of you. They are evolving with new ideas and strategies to engage the team, assist them with learning opportunities and growing the company which provides for advancement for worthy members of the Hersha team. At Hersha we can never say we are not provided the tools to do our jobs.

    Cons

    Insurance is as high for families and spouses, but reasonable for the team members

    Advice to Management

    Find a way to get better insurance rates for employees families


  7. Helpful (7)

    "A mom and pop / family owned business masquerading as a publically traded, world class hotel manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Discounts at company owned and affiliated properties

    Cons

    Deluded leadership. Basically a collection of sub standard hotels in prime markets that can't compete. Extremely high turn over - executives in the home office with inflated titles- and a dysfunctional and caustic culture. Leadership trying to sell and position subpar properties with the "elite". Small core of "old timers" that can't be trusted. A publically traded company that is run like a family owned business. This is not a place to build and grow a career.

  8. Helpful (3)

    "Lesson Learned"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Philadelphia, PA
    Former Employee - Anonymous Employee in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook

    I worked at Hersha Hospitality Trust (Less than a year)

    Pros

    It was a job. Only some of the employees were ok.

    Cons

    This company reminded me that I can do alot better. The pay is not competitive, there is no growth whatsoever - the head of my department even told me. There is no training at all except for the GM''s who go away once a year. People are quitting left and right and the senior level teams,say it's ok. The benefits are horrible. Overall, they company doesn't care about the employees. Don't apply unless you are desperate for income.

    Advice to Management

    Words can't describe the amount of training needed. Make the investment in your employees. Communicate and get competitive wages.


  9. Helpful (2)

    "Poor pay no matter how good of a job you do"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Employees are dedicated dispite horrible pay

    Cons

    very poor pay, benefits and time off

    Advice to Management

    reward employees with decent pay increases for job well done.


  10. Helpful (4)

    "Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Brooklyn, NY
    Former Employee - Anonymous Employee in Brooklyn, NY
    Recommends

    Pros

    It's easy to move up if you show that you're worthy and want it

    Cons

    Understaffed and under appreciated. There aren't enough people to get the job done and then the pay isn't so good on top of doing the work of 4 people

    Advice to Management

    Spend more money on staffing if you want to be considered upscale so that you can provide an upscale experience