Hersha Hospitality Trust Reviews | Glassdoor

Hersha Hospitality Trust Reviews

20 reviews

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Current Employees

2.5
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Jay H. Shah
8 Ratings

20 Employee Reviews

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  1. "Great people, great company"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    small company, get to know everyone, and everyone is nice

    Cons

    work can get boring sometimes


  2. "Amazing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accountant in Harrisburg, PA
    Current Employee - Accountant in Harrisburg, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Hersha Hospitality Trust full-time (More than a year)

    Pros

    You like hotels? You like hospitality? This is the right place for you to work! Love this place!

    Cons

    Need longer lunches. Not enough smoke breaks. Sometimes you have to work on your break which isn't cool, at all.

    Advice to Management

    Management, please give your employees more raises and stuff. We need it! We really do! We love you though, real talk.

  3. "Peace of Mind"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager
    Current Employee - General Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hersha Hospitality Trust full-time (More than a year)

    Pros

    Hersha is a great organization. I have found them to be fair, supportive and driven by the human factor of our business. Unlike many hotel management companies, they get that to be successful you have to take care of your people and they will take care of you. They are evolving with new ideas and strategies to engage the team, assist them with learning opportunities and growing the company which provides for advancement for worthy members of the Hersha team. At Hersha we can never say we are not provided the tools to do our jobs.

    Cons

    Insurance is as high for families and spouses, but reasonable for the team members

    Advice to Management

    Find a way to get better insurance rates for employees families


  4. Helpful (1)

    "Decent company, I've enjoyed my time."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    They promote from within and the opportunity for growth is definitely there. They do a great job of making you aware of opportunities as well.

    Cons

    Wish there were more hotels in their portfolio. There are none in a lot of major cities I would have been interested in moving to. They don't have very many high end or full service hotels either. May be property specific but they do not do very much in the way of employee appreciation or give back to the staff in any way.


  5. "Growing pains"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great staff on property and amazing regional support. Love my property and the people I work with daily. No matter what is thrown at us, we get through it.

    Cons

    Corporate staff needs help in the Payroll and IT departments. Need to add more bodies and support for the properties in this area.

    Advice to Management

    Be proactive with hiring instead of reactive. Prepare for growth by hiring in departments that will need it instead of scrambling after the fact.


  6. "Lots of autonomy in the execution of duties."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Banquet Staff in Saint Pete Beach, Pinellas, FL
    Current Employee - Banquet Staff in Saint Pete Beach, Pinellas, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Hersha Hospitality Trust part-time (More than 3 years)

    Pros

    No micromanagement
    Decent hourly pay, considering the skills required.
    Great work environment.
    Great experience to fall back on in tough times.

    Cons

    Long shifts (12-20 hours)
    High variability in hours worked (Sometimes 80 hr/wk, sometimes 12 hrs/wk)
    A field with high demand for competent, consistent workers (Never out of a job).


  7. Helpful (3)

    "Poor management"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    The other employees are generally nice to work with.

    Cons

    The hotel I worked for is poorly managed. Every employee hates it there. There are never enough supplies. Things simply always go wrong.

    Advice to Management

    Organization.

  8. Helpful (3)

    "You're just a number."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Hersha Hospitality Trust full-time

    Pros

    Personal Growth... so many changes and position open. You will be able to move up

    Cons

    Benefits. Horrible communication and the company will look-out for itself.


  9. "Co-workers are like family"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    It's a great place to work because everyone who works here is like family. We have been here way before Hersha was in charge. So we have stuck together.

    Cons

    The annual raise is only 3%. The company is really cheap when it comes to giving raises.

    Advice to Management

    If you are willing to pay your employees more then they will be happier at work. Which will result in hard work and great reviews for the hotel. Employee satisfaction is key to a successful business.


  10. "Great Growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Agent in Brooklyn, NY
    Current Employee - Front Desk Agent in Brooklyn, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Hersha Hospitality Trust full-time (More than 3 years)

    Pros

    great growth opportunity, you will learn a lot if you have no hospitality background and the people are usually great to work with

    Cons

    people grow too fast and there is not enough direction. You learn as you go and there is almost no training involved.

    Advice to Management

    get standards in order and make things black and white. Too many managers at multiple properties have 1 title but do 3 jobs. I understand you're trying to save money but an Executive Housekeeper should not be doing her job, and Accounts receivables, and something else outside of their job title.


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