Hersha Hospitality Trust Reviews | Glassdoor

Hersha Hospitality Trust Reviews

Updated April 2, 2017
44 reviews

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Full-time Part-time

2.3
Star Star Star Star Star
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Jay H. Shah
19 Ratings

44 Employee Reviews

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  1. "front desk agent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hersha Hospitality Trust part-time

    Pros

    Very fun work environment to be in. Location is great

    Cons

    parking is hard to find


  2. Helpful (1)

    "Great Place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative in Philadelphia, PA
    Former Employee - Administrative in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hersha Hospitality Trust (More than a year)

    Pros

    Good sense of community, fun co-workers. Free sodas, coffee, tea in the corporate office, happy hours, beer cart. Nice office

    Cons

    Can be intense at times. Long hours depending on your department.

    Advice to Management

    Try to keep people around who are committed to the company and who really want to work there, and who enjoy it

  3. "Good company, lots of opportunities to grow"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hersha Hospitality Trust full-time (More than 3 years)

    Pros

    1. Opportunity to grow- The company usually promotes form within, so if you prove yourself you shouldn't have any problem moving up.
    2. Supportive environment- You do get a lot of support from co-workers and supervisors
    3. Amazing co-workers-
    4. Competitive pay

    Cons

    1. Work load can sometimes be very streneous


  4. "Peace of Mind"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager
    Current Employee - General Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hersha Hospitality Trust full-time (More than a year)

    Pros

    Hersha is a great organization. I have found them to be fair, supportive and driven by the human factor of our business. Unlike many hotel management companies, they get that to be successful you have to take care of your people and they will take care of you. They are evolving with new ideas and strategies to engage the team, assist them with learning opportunities and growing the company which provides for advancement for worthy members of the Hersha team. At Hersha we can never say we are not provided the tools to do our jobs.

    Cons

    Insurance is as high for families and spouses, but reasonable for the team members

    Advice to Management

    Find a way to get better insurance rates for employees families


  5. Helpful (4)

    "A mom and pop / family owned business masquerading as a publically traded, world class hotel manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Discounts at company owned and affiliated properties

    Cons

    Deluded leadership. Basically a collection of sub standard hotels in prime markets that can't compete. Extremely high turn over - executives in the home office with inflated titles- and a dysfunctional and caustic culture. Leadership trying to sell and position subpar properties with the "elite". Small core of "old timers" that can't be trusted. A publically traded company that is run like a family owned business. This is not a place to build and grow a career.


  6. Helpful (2)

    "Lesson Learned"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Philadelphia, PA
    Former Employee - Anonymous Employee in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook

    I worked at Hersha Hospitality Trust (Less than a year)

    Pros

    It was a job. Only some of the employees were ok.

    Cons

    This company reminded me that I can do alot better. The pay is not competitive, there is no growth whatsoever - the head of my department even told me. There is no training at all except for the GM''s who go away once a year. People are quitting left and right and the senior level teams,say it's ok. The benefits are horrible. Overall, they company doesn't care about the employees. Don't apply unless you are desperate for income.

    Advice to Management

    Words can't describe the amount of training needed. Make the investment in your employees. Communicate and get competitive wages.


  7. Helpful (4)

    "Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Brooklyn, NY
    Former Employee - Anonymous Employee in Brooklyn, NY
    Recommends

    Pros

    It's easy to move up if you show that you're worthy and want it

    Cons

    Understaffed and under appreciated. There aren't enough people to get the job done and then the pay isn't so good on top of doing the work of 4 people

    Advice to Management

    Spend more money on staffing if you want to be considered upscale so that you can provide an upscale experience

  8. Helpful (3)

    "Shared ServicesStaff Accountant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Hersha Hospitality Trust full-time

    Pros

    Laid back atmosphere, business casual. Most employees and middle management are down to earth. Great place to gain experience and leave because pay/benefits are extremely poor.

    Cons

    Partner's heads are in the clouds, an astonishing turnover rate by all levels of employees from Directors of Finance to Staff Accountants. Owners refuse to be competitive in terms of pay to keep talented/driven individuals, yet drive their brand new $200,000 sports cars to flaunt to the employees. Health insurance & retirement plan basically non-existent. Overall a gross imbalance when it comes to owners to employees. Rampant nepotism in the corporate culture: a family member of the owner gets almost triple what a regular employee makes.

    Advice to Management

    Take an inventory of what works and what doesn't. Get rid of what doesn't and reward what does. That may mean not buying a new Bugatti every year, but you would have a much stronger company.


  9. Helpful (2)

    "Poor pay no matter how good of a job you do"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Employees are dedicated dispite horrible pay

    Cons

    very poor pay, benefits and time off

    Advice to Management

    reward employees with decent pay increases for job well done.


  10. Helpful (2)

    "STAY FAR AWAY"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Hersha Hospitality Trust full-time

    Pros

    The people are like family.

    Cons

    Horrible pay, close to no time off and benefits are terrible. Employees are stressed at all times and the owners could care less.

    Advice to Management

    At the very least you could fake that you care about your employees.


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