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Hershey Entertainment & Resorts Reviews
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    Hershey Entertainment & Resorts Reviews

    Updated July 16, 2017
    122 reviews

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    Full-timePart-time
    3.6
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    (no image)
    William F. Simpson, Jr
    20 Ratings

    122 Employee Reviews

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    Pros

    • Decent pay for an entry level job after including free park tickets (in 10 reviews)

    • Lots of Hours, Seasonal work while in school (in 7 reviews)

    Cons
    More Pros and Cons

    1. "Hershey is alright"

      StarStarStarStarStar
      Former Employee - Games Clerk in Hershey, PA
      Former Employee - Games Clerk in Hershey, PA
      Recommends

      I worked at Hershey Entertainment & Resorts part-time (More than a year)

      Pros

      Being a games clerk was great. I worked in the arcade and the job was pretty simple. You hand out prizes, do some light cleaning, hand out change, and help guests. Great place to work for a first job. You also get a 50 cent raise each year you return.

      Cons

      The pay is the bare minimum. If you want a high paying job, don't work here.

    2. "Area Manager, Hersheypark"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Hershey, PA
      Current Employee - Anonymous Employee in Hershey, PA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Hershey Entertainment & Resorts full-time (More than 3 years)

      Pros

      Reciprocal Program, Networking, Build Great Life Skills

      Cons

      Work/Life Balance, Weekend Hours, Compensation

      Advice to Management

      Give Area Managers at Hersheypark the opportunity to work weekends on a rotating basis, or work one day of the weekend (Saturday or Sunday). We have lives too, and trying to establish a relationship or build a family with constant weekend commitment is difficult. Area Managers should also get overtime pay for the ridiculous time they put in during May and August when seasonal employees a just returning/leaving for school.

      3. Join the Hershey Entertainment & Resorts team
      See Our Latest Jobs

    3. "Pleasant company to work for"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Hershey, PA
      Current Employee - Anonymous Employee in Hershey, PA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Hershey Entertainment & Resorts full-time (More than 8 years)

      Pros

      Family-oriented organization with a lot of positive energy

      Cons

      Not enough diversity on the corporate side

      Advice to Management

      Continue growing in the diversity and inclusion area

    4. "Good First Job"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Retail Clerk in Harrisburg, PA
      Former Employee - Retail Clerk in Harrisburg, PA
      Doesn't Recommend
      Positive Outlook
      No opinion of CEO

      I worked at Hershey Entertainment & Resorts part-time (More than a year)

      Pros

      +Lots of hours
      +Good learning experience
      +Nice people

      Cons

      -Lots of hours
      -Grueling when working Glo-Cart
      -Dont work around schedules

      Advice to Management

      LISTEN TO YOUR EMPLOYEES MORE. HOLD SEMINARS OR SOMETHING FOR THEIR OPINIONS

    5. "Mixed emotions"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Hershey, PA
      Current Employee - Anonymous Employee in Hershey, PA
      Negative Outlook

      I have been working at Hershey Entertainment & Resorts (More than 10 years)

      Pros

      End up with the property and team and it's like a 2nd family

      Cons

      Fun and camaraderie depend on the property you are at, some properties are not so good

      Advice to Management

      Do not assume all full time Supervisors are treating their full time reports with respect, or growing them professionally. More often than not they have one face for their boss and upper management, and another face for their direct report(s).

    6. "Organization is awful"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Beverage Attendant in Hershey, PA
      Current Employee - Beverage Attendant in Hershey, PA

      I have been working at Hershey Entertainment & Resorts part-time (More than a year)

      Pros

      decent pay
      Depending on your supervisor, the job isn't that bad.

      Cons

      Scheduling is a pain, the people taht work there donot care.
      The job you are hired for is not the one you necessarily get.

      Advice to Management

      Get rid of Kronos and hire more experienced scheduling people. In believe most are interns.

    7. "Server"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Server in Hershey, PA
      Former Employee - Server in Hershey, PA
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Hershey Entertainment & Resorts (More than 8 years)

      Pros

      Great place to work, offers flexibility if you have worked their for a long time due to being in the union.

      Cons

      The union can work against you or for you. It all depends how long you have been working in comparison with other co-workers.

      Advice to Management

      None

    8. "Overall a Sweet Place to Work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Sales/Reservations Agent in Hummelstown, PA
      Current Employee - Sales/Reservations Agent in Hummelstown, PA
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at Hershey Entertainment & Resorts full-time (More than a year)

      Pros

      Definitely have the benefit of working with some great coworkers. The company has a great moto to live by, and I really enjoy being able to support the Milton Hershey School. My work environment is clean and management is decent as long as you're content with where you are in your position. I definitely feel as if I have grown with this company and I would recommend it to others.

      Cons

      management is more consumed and concerned about the product than their workers. little room to advance from my current position.

      Advice to Management

      Try to focus on how your employees feel. If you wouldn't want to be pushed passed your mental capability, why would they want to?

    9. "Cashier"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Cashier in Hershey, PA
      Former Employee - Cashier in Hershey, PA
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Hershey Entertainment & Resorts part-time (Less than a year)

      Pros

      It was good experience working there because i got to meet and work with so many people and was a great time

      Cons

      My one con that i have is that during the summer it was really hot and they didnt have any air conditioning so it made it hot

      Advice to Management

      Maybe within the next couple years invest in some air conditioning since the only time youre open is in the summer

    10. "Front Desk Agent"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Hershey, PA
      Former Employee - Anonymous Employee in Hershey, PA

      Pros

      Management is great.
      Full 40 hour work weeks.
      Great learning opportunity.

      Cons

      Little growth opportunity. Management seemed content with where they were at and advancement opportunities was capped.

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