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Hershey Entertainment & Resorts Reviews
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    Hershey Entertainment & Resorts Reviews

    Updated September 21, 2017
    136 reviews

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    Full-timePart-time
    3.3
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    (no image)
    William F. Simpson, Jr
    23 Ratings

    136 Employee Reviews

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    Pros

    • Decent pay for an entry level job after including free park tickets (in 11 reviews)

    • Lots of Hours, Seasonal work while in school (in 7 reviews)

    Cons

    • Long hours on the hospitality end (in 10 reviews)

    • Low Pay and doesn't offer overtime (in 8 reviews)

    More Pros and Cons

    1. "Lead Lifeguard"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      Pros

      Room for advancement in company and work with great people

      Cons

      They can tend to over work employees

    2. "Good seasonal or temporary job"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Approves of CEO

      I worked at Hershey Entertainment & Resorts part-time (More than a year)

      Pros

      Historic Hotel of America, discounts throughout the company, very good seasonal job

      Cons

      Inconsistent shifts, union job, high turnover rate, must work all holidays and weekends, does not honor time off for new employees, major conflicts of interest with union reps

      Advice to Management

      Do away with the union and instead embrace a system of meritocracy.

      3. Join the Hershey Entertainment & Resorts team
      See Our Latest Jobs

    3. "Ride Operator"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Hershey Entertainment & Resorts part-time

      Pros

      Great first job
      Met a lot of great friends

      Cons

      Boring and tiring work
      Very limited to what you can do

      Advice to Management

      Listen to employees more

    4. "Ohh Hershey"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      Current Employee - Ride Operator in Hershey, PA
      Current Employee - Ride Operator in Hershey, PA

      I have been working at Hershey Entertainment & Resorts (More than a year)

      Pros

      - Free Park Tickets and Hours
      - Reliable and Relatable Co workers

      Cons

      - Conditions in WORK PLACE (this depends in department)
      - Scheduling

    5. "Good for Summer Work"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Hershey Entertainment & Resorts part-time

      Pros

      Good perks for part time employees
      Easy job to attain

      Cons

      Disconnect between management and lower employees

      Advice to Management

      Stop changing things so often

    6. "Great company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Lifeguard in Hershey, PA
      Former Employee - Lifeguard in Hershey, PA
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at Hershey Entertainment & Resorts part-time (More than a year)

      Pros

      The managers I worked with were great at working with the team and didn't play favorites. Everyone I worked with was nice

      Cons

      They crack down on over-time even if it can't be avoided, but it's usually not a problem if you explain the situation

    7. "Worked at the hotel in housekeeping"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Turndown Housekeeper in Hershey, PA
      Former Employee - Turndown Housekeeper in Hershey, PA
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Hershey Entertainment & Resorts part-time (More than a year)

      Pros

      Good discounts and free entry to the park
      At the hotel they also provide a free meal during your shift

      Cons

      Wage isn't as bad as other hotels but for the amount of work you do and how much they charge for a room they could afford to treat housekeeping staff better and compensate better.
      The company itself is so greedy. They could afford to pay more to retain good staff. Milton would be ashamed of some of the things going on in the department. And they just promoted someone who is very condescending and rude.

      Advice to Management

      Give staff more time to clean rooms. Reward the good employees and retrain staff that doesn't meet the standards.

    8. "Revenue coordinator I"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Revenue Coordinator I in Hershey, PA
      Current Employee - Revenue Coordinator I in Hershey, PA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Hershey Entertainment & Resorts (More than a year)

      Pros

      Excellent resume builder tons of variety and experience working with every piece of the accounting process.
      You have access to executive level employees

      Cons

      Slow to no advancement for promotion
      The position is undervalued therefore you will not be earning as much money as you should

      Advice to Management

      When you ask current employees how you can make their job better actually take the steps to make their job better. It is insulting and a waste of time to continuously have meetings when nothing is going to change.

    9. "Hershey park"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Hershey Entertainment & Resorts part-time

      Pros

      Met some wonderful people here

      Cons

      Terrible pay, no overtime pay, management was absent

      Advice to Management

      Be more present

    10. "Bartender"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Hershey Entertainment & Resorts full-time

      Pros

      Discounts, medical, money, stability, etc.

      Cons

      Hours, no room for advancement.

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