Hershey Entertainment & Resorts Reviews | Glassdoor

Hershey Entertainment & Resorts Reviews

Updated September 21, 2017
136 reviews

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3.3
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William F. Simpson, Jr
23 Ratings

136 Employee Reviews

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Pros
  • Decent pay for an entry level job after including free park tickets (in 11 reviews)

  • Lots of Hours, Seasonal work while in school (in 7 reviews)

Cons
  • Long hours on the hospitality end (in 10 reviews)

  • Low Pay and doesn't offer overtime (in 8 reviews)

More Pros and Cons

  1. "Lead Lifeguard"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Room for advancement in company and work with great people

    Cons

    They can tend to over work employees


  2. "Good seasonal or temporary job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Approves of CEO

    I worked at Hershey Entertainment & Resorts part-time (More than a year)

    Pros

    Historic Hotel of America, discounts throughout the company, very good seasonal job

    Cons

    Inconsistent shifts, union job, high turnover rate, must work all holidays and weekends, does not honor time off for new employees, major conflicts of interest with union reps

    Advice to Management

    Do away with the union and instead embrace a system of meritocracy.

  3. "Ride Operator"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hershey Entertainment & Resorts part-time

    Pros

    Great first job
    Met a lot of great friends

    Cons

    Boring and tiring work
    Very limited to what you can do

    Advice to Management

    Listen to employees more


  4. "Ohh Hershey"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Ride Operator in Hershey, PA
    Current Employee - Ride Operator in Hershey, PA

    I have been working at Hershey Entertainment & Resorts (More than a year)

    Pros

    - Free Park Tickets and Hours
    - Reliable and Relatable Co workers

    Cons

    - Conditions in WORK PLACE (this depends in department)
    - Scheduling


  5. "Good for Summer Work"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hershey Entertainment & Resorts part-time

    Pros

    Good perks for part time employees
    Easy job to attain

    Cons

    Disconnect between management and lower employees

    Advice to Management

    Stop changing things so often


  6. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lifeguard in Hershey, PA
    Former Employee - Lifeguard in Hershey, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Hershey Entertainment & Resorts part-time (More than a year)

    Pros

    The managers I worked with were great at working with the team and didn't play favorites. Everyone I worked with was nice

    Cons

    They crack down on over-time even if it can't be avoided, but it's usually not a problem if you explain the situation


  7. "Worked at the hotel in housekeeping"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Turndown Housekeeper in Hershey, PA
    Former Employee - Turndown Housekeeper in Hershey, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Hershey Entertainment & Resorts part-time (More than a year)

    Pros

    Good discounts and free entry to the park
    At the hotel they also provide a free meal during your shift

    Cons

    Wage isn't as bad as other hotels but for the amount of work you do and how much they charge for a room they could afford to treat housekeeping staff better and compensate better.
    The company itself is so greedy. They could afford to pay more to retain good staff. Milton would be ashamed of some of the things going on in the department. And they just promoted someone who is very condescending and rude.

    Advice to Management

    Give staff more time to clean rooms. Reward the good employees and retrain staff that doesn't meet the standards.

  8. "Revenue coordinator I"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Revenue Coordinator I in Hershey, PA
    Current Employee - Revenue Coordinator I in Hershey, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hershey Entertainment & Resorts (More than a year)

    Pros

    Excellent resume builder tons of variety and experience working with every piece of the accounting process.
    You have access to executive level employees

    Cons

    Slow to no advancement for promotion
    The position is undervalued therefore you will not be earning as much money as you should

    Advice to Management

    When you ask current employees how you can make their job better actually take the steps to make their job better. It is insulting and a waste of time to continuously have meetings when nothing is going to change.


  9. "Hershey park"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hershey Entertainment & Resorts part-time

    Pros

    Met some wonderful people here

    Cons

    Terrible pay, no overtime pay, management was absent

    Advice to Management

    Be more present


  10. "Bartender"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hershey Entertainment & Resorts full-time

    Pros

    Discounts, medical, money, stability, etc.

    Cons

    Hours, no room for advancement.


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