Hershey Entertainment & Resorts Reviews | Glassdoor

Hershey Entertainment & Resorts Reviews

Updated September 21, 2017
50 reviews

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3.3
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William F. Simpson, Jr
12 Ratings

50 Employee Reviews

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Pros
  • Decent pay for an entry level job after including free park tickets (in 11 reviews)

  • Lots of Hours, Seasonal work while in school (in 7 reviews)

Cons
  • Long hours on the hospitality end (in 10 reviews)

  • Low Pay and doesn't offer overtime (in 8 reviews)

More Pros and Cons

  1. "Lead Lifeguard"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Room for advancement in company and work with great people

    Cons

    They can tend to over work employees


  2. "Ohh Hershey"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Ride Operator in Hershey, PA
    Current Employee - Ride Operator in Hershey, PA

    I have been working at Hershey Entertainment & Resorts (More than a year)

    Pros

    - Free Park Tickets and Hours
    - Reliable and Relatable Co workers

    Cons

    - Conditions in WORK PLACE (this depends in department)
    - Scheduling

  3. "Revenue coordinator I"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Revenue Coordinator I in Hershey, PA
    Current Employee - Revenue Coordinator I in Hershey, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hershey Entertainment & Resorts (More than a year)

    Pros

    Excellent resume builder tons of variety and experience working with every piece of the accounting process.
    You have access to executive level employees

    Cons

    Slow to no advancement for promotion
    The position is undervalued therefore you will not be earning as much money as you should

    Advice to Management

    When you ask current employees how you can make their job better actually take the steps to make their job better. It is insulting and a waste of time to continuously have meetings when nothing is going to change.


  4. "Ok place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Groundskeeper I in Hershey, PA
    Current Employee - Groundskeeper I in Hershey, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Hershey Entertainment & Resorts full-time (More than 3 years)

    Pros

    Pay can be decent depending on your department, lots of perks, benefits are good as well.

    Cons

    Most positions are union and the union is in Hersheys back pocket therefore you never get anything decent come negotiations

    Advice to Management

    Listen to your employees!


  5. "If over 18, don't work here!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food Service Worker
    Current Employee - Food Service Worker
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Hershey Entertainment & Resorts part-time (More than a year)

    Pros

    Free tickets/Free park admission
    Discounts
    If you're under 18, it would be a great place to work.

    Cons

    If you're over 18, they will work you up to 16 hours a day and give you one 15 minute break.
    If you ask for a longer break or a second break, they will treat you like you just asked to take a nap or something.

    The scheduling office can't do anything right. You have to call scheduling for problems with your shifts and to call off, and they are forever messing everything up.

    If you are sick, you get points that when they accumulate to so many, you get fired. Say you get the flu and are out for a week. Boom, fired.

    Employees are immature and unprofessional. They will hire anyone, including immature children who are rude to coworkers and even rude to customers faces!

    If you didn't start at the park when you were 14 and work your way up, you probably won't ever advance, no matter how much experience you have elsewhere.

    Advice to Management

    7 hours is not enough time off in between shifts! Working until 1am and expecting us back at 8am to work until 1am again is ridiculous!
    We need to eat! Working 15/16 hours, we need more than one 15 minute break, that's unhealthy!


  6. "Great place to work"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Hershey Entertainment & Resorts part-time

    Pros

    Fun, easy, nice people to work with

    Cons

    There are none that I can think of


  7. "Great Company, It's a great start."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hershey Entertainment & Resorts part-time

    Pros

    The always have the best in mind for not only the guests but, the employees as well

    Cons

    Kind of hard to get hours if you are towards the bottom of the list. But it's understandable since it is a union position, they d try to get you more hours if you ask.

  8. "Area Manager, Hersheypark"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hershey, PA
    Current Employee - Anonymous Employee in Hershey, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hershey Entertainment & Resorts full-time (More than 3 years)

    Pros

    Reciprocal Program, Networking, Build Great Life Skills

    Cons

    Work/Life Balance, Weekend Hours, Compensation

    Advice to Management

    Give Area Managers at Hersheypark the opportunity to work weekends on a rotating basis, or work one day of the weekend (Saturday or Sunday). We have lives too, and trying to establish a relationship or build a family with constant weekend commitment is difficult. Area Managers should also get overtime pay for the ridiculous time they put in during May and August when seasonal employees a just returning/leaving for school.


  9. "Pleasant company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hershey, PA
    Current Employee - Anonymous Employee in Hershey, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hershey Entertainment & Resorts full-time (More than 8 years)

    Pros

    Family-oriented organization with a lot of positive energy

    Cons

    Not enough diversity on the corporate side

    Advice to Management

    Continue growing in the diversity and inclusion area


  10. "Mixed emotions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hershey, PA
    Current Employee - Anonymous Employee in Hershey, PA
    Negative Outlook

    I have been working at Hershey Entertainment & Resorts (More than 10 years)

    Pros

    End up with the property and team and it's like a 2nd family

    Cons

    Fun and camaraderie depend on the property you are at, some properties are not so good

    Advice to Management

    Do not assume all full time Supervisors are treating their full time reports with respect, or growing them professionally. More often than not they have one face for their boss and upper management, and another face for their direct report(s).


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