Hertz Reviews in Baltimore, MD | Glassdoor

Hertz Baltimore Reviews

Updated November 15, 2016
7 reviews

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Baltimore, MD

1.3
Star Star Star Star Star
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Approve of CEO
Hertz President & CEO Kathryn V. Marinello
Kathryn V. Marinello
0 Ratings

7 Employee Reviews

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Pros
  • Great management, good benefits (in 105 reviews)

  • Great shift and great people to work with (in 102 reviews)

Cons
  • PLANNING : work/life balance quasi inexistant (in 173 reviews)

  • Long hours; must be self managing (in 476 reviews)

More Pros and Cons

  1. "admin asst"

    Star Star Star Star Star
    • Career Opportunities
    Current Employee - Administrative Assistant in Baltimore, MD
    Current Employee - Administrative Assistant in Baltimore, MD

    I have been working at Hertz (More than 5 years)

    Pros

    The people are great and friendly

    Cons

    some manager was not good to.get long with


  2. Helpful (3)

    "The most disorganized car rental company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Location Manager in Baltimore, MD
    Former Employee - Location Manager in Baltimore, MD
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Drive new cars and excellent vacation package.

    Cons

    Horrible company that is lead by Regional Vice Presidents who believe in managing by FEAR. The motto of the company has to be 'lucky you have a job'. No appreciation to any of the hard working hourly and front line managers. The senior field mgmt will say whatever the senior managers want to hear. No one is REAL all fake, will say or do anything not to be fired.

    Advice to Management

    Make the changes at the senior regional management positions. The problem is not your fleet it's revenue (market share). You can not build the company by cutting employees and expense. You take care of your front line employees/managers and they will take care of your customers!!!!


  3. Helpful (1)

    "Manager Trainee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager Trainee in Baltimore, MD
    Current Employee - Manager Trainee in Baltimore, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Hertz (Less than a year)

    Pros

    Health and dental plans are pretty good, driving the cars can be fun at times.

    Cons

    Employees are mistreated by long hours, low pay, lack of cars and then yelled my customers repeatedly every day.

    Advice to Management

    Instead of constantly focusing on growing the business work on improving the business within. Employees should not have to tell customers we do not have cars. The downtown Baltimore location is in shambles because of multiple factors.


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  5. Helpful (1)

    "Management Trainee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Baltimore, MD
    Former Employee - Anonymous Employee in Baltimore, MD
    Doesn't Recommend
    Negative Outlook

    I worked at Hertz full-time (Less than a year)

    Pros

    Lots of time away from the office driving

    Cons

    salary is pathetic, salary is variable depending upon how much you sell. Selling is the primary goal, and that's pretty impossible if you're constantly driving and not in the office like some overdressed vehicle transporter

    Advice to Management

    Honestly I don't know what to suggest. Uber is on your tail so you'd better figure something out how really needs to even rent a car these days?


  6. Helpful (3)

    "A lot of potential but very poorly run overall. For local management to corporate management."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Branch Manager in Baltimore, MD
    Former Employee - Senior Branch Manager in Baltimore, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Hertz full-time (More than a year)

    Pros

    Independent operation allowed to find and develop business.

    Cons

    Was not paid full commissions, Hertz withheld up to 40% of bonus/comm checks. Managers only care about themselves. Long hours, 50-55 hours a week. Pay off a PY performance instead of a profit structure, so if a previous manager had a great month because of weather or a special event, no matter how well the current manager does with controlling costs and driving revenue you may not bonus vs the previous year. Poor structure.

    Advice to Management

    Communicate with employees about pay and remove all the red tape it takes to get anything done by installing local corporate offices per state or region.


  7. "Great place for a career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Baltimore, MD
    Current Employee - General Manager in Baltimore, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hertz full-time (More than 8 years)

    Pros

    Compensated based on performance
    fast paced work enviornment
    Great culture

    Cons

    Difficult to find any negative with it

    Advice to Management

    Continue the constant communication and feedback on performance


  8. Helpful (1)

    "Interesting is how I would sum up my time here...I ended up getting laid off due to lack of business."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Transporter in Baltimore, MD
    Former Employee - Transporter in Baltimore, MD
    No opinion of CEO

    Pros

    As a transporter you get to drive brand new cars around that just came off a truck from the factory. You also get to spend time with your co-workers, and if you like driving this is a fun and easy job to supplement your income.

    Cons

    As simply a transporter, I had no interest in "moving up in the company", but I could easily tell that while I was there managers were not happy at all. Senior management seems to treat everyone under them (especially transporters) like we were scum of the earth. For example, while on a valid break one day, the regional manager came in the break room and yelled at all the transporters in there demanding to know why they weren't working. They went on a hiring spree, and then had to layoff tons of us a couple years later.

    Advice to Management

    Treat the worker-bees with the same respect that you would expect. Open the lines of communications and don't be afraid to take suggestions from people in lower positions.



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