Hertz Branch Manager Trainee Reviews | Glassdoor

Hertz Branch Manager Trainee Reviews

Updated September 15, 2017
92 reviews

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Branch Manager Trainee

2.0
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Hertz President & CEO Kathryn V. Marinello
Kathryn V. Marinello
5 Ratings

Employee Reviews

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Pros
Cons
  • Poor work/life balance almost expected at smaller location (in 195 reviews)

  • Expect to work really long hours if you are in finance or accounting (in 516 reviews)

More Pros and Cons

  1. Helpful (2)

    "Branch Manager Trainee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager Trainee
    Current Employee - Branch Manager Trainee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Hertz full-time (More than a year)

    Pros

    Meet interesting co-workers and customers.
    Learn about and Drive different vehicles
    Discount for rentals and other companies
    Selling, get bonus every month only if you make your numbers
    Get paid every week
    Plenty of overtime
    Great experience to learn and be in management for other future jobs not with hertz

    Cons

    No organization
    Lack of communication
    High turnover
    No work/life balance
    Constantly in location by yourself anything can happen to you and no one would know
    At times your the only employee in location swamped with customers
    Not given the tools needed to ensure the job is done properly
    Unable to finish my long page of training
    Dealing with nasty insurance customers and the insurance companies
    Higher ups refuse to hire the help you need
    Working long hours 8-6 and sometimes with no lunch due to lack of employees and there are many times you are there longer
    Cleaning nasty vehicles in all weather without carport
    Doing the work of 5 people and your the only one
    Is very overwhelming for the bad pay (which truly is not worth the aggravation)
    Type of employment you would only get if you didn't have a family or going to school full time
    Completely not what you expect due to the workload overwhelming and exhausting you due to lack of employees, it truly is not what you expect

    That is why I am currently looking for work elsewhere because of the lack of employees, no work life balance, low pay for all the work I do

    Advice to Management

    Stop being cheap and hire more people to help with the workload. One person can not do it all.


  2. Helpful (2)

    "Manager Trainee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager Trainee
    Current Employee - Branch Manager Trainee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Discounts on rentals and hotels

    Cons

    No work-life balance, heavy workload without comparable pay, customers that cannot be pleased

    Advice to Management

    Care more about the well-being of your employees.

  3. "Branch Manager Trainee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager Trainee
    Current Employee - Branch Manager Trainee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Hertz full-time (Less than a year)

    Pros

    Learning how to multi task efficiently while mitigating conflicts. Customer and co-workers can be delightful depending on circumstances.

    Cons

    Not having cars on the lot. Needy customers and down right rude mean ones. Sometimes it can be very busy.

    Advice to Management

    Focus on continuous training and support for new and existing employees.


  4. "great!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch Manager Trainee in Provo, UT
    Former Employee - Branch Manager Trainee in Provo, UT
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Hertz full-time (More than a year)

    Pros

    liked the bonuses and incentives

    Cons

    bad management, they didn't care about us

    Advice to Management

    dont be so pushy


  5. Helpful (6)

    "Overworked"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch Manager Trainee in San Jose, CA
    Former Employee - Branch Manager Trainee in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Hertz full-time (Less than a year)

    Pros

    Great colleagues, good resume builder out of college, benefits, learn how to handle situations in a high stress environment, multitasking

    Cons

    Long hours, no balance between personal life and work, understaffed, under appreciated, no support from upper management, pay is not reflected right with the amount of work you do daily

    Advice to Management

    Learn to retain talent and invest in the youth who are committed to the company.


  6. Helpful (4)

    "Don't work there"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch Manager Trainee in Memphis, TN
    Former Employee - Branch Manager Trainee in Memphis, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Hertz full-time (Less than a year)

    Pros

    You will get hours trust me. Holidays off

    Cons

    They over work you. You have to wash cars yourself in the HEAT and COLD all for 12.50. And then put up with rude customers

    Advice to Management

    Think before you work there


  7. Helpful (4)

    "Branch Manager Trainee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch Manager Trainee in Houston, TX
    Former Employee - Branch Manager Trainee in Houston, TX
    Neutral Outlook
    No opinion of CEO

    I worked at Hertz full-time

    Pros

    Coworkers were like family. Company has great motivational training's throughout the time you are there. Bonus checks keep you wanting more.

    Cons

    Pay sucks. The people you deal with everyday are straight out of hell. The dealerships you create relationships with lack loyalty. Upper management lacks loyalty when it comes to their employees. Long work hours with little help. Job is fast pace oriented but too much emphasis on fast.

    Advice to Management

    Security is needed for every branch. Every branch needs more than 2 front desk workers and a porter. Employees need more paid vacation time than given. Focus on your employees a little more and listen to what they have to say. The customer is NOT always right.

  8. Helpful (2)

    "Branch manager trainee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch Manager Trainee in New Orleans, LA
    Former Employee - Branch Manager Trainee in New Orleans, LA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Hertz full-time (More than 5 years)

    Pros

    Pros of working at hertz was the ability to test drive the different cars. I also like at my branch I had almost guaranteed overtime

    Cons

    The quality of cars was poor. I had the laziest manager and we never had cars. Also I worked a a uber partnered hertz so dealing with those customers without being compensated through a bonus was terrible

    Advice to Management

    Don't let just anyone become a manager off their numbers.


  9. Helpful (2)

    "Awful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager Trainee in Paterson, NJ
    Current Employee - Branch Manager Trainee in Paterson, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Hertz full-time (Less than a year)

    Pros

    Can't think of any. Avoid at all costs and look else where. Too many cons. Only plus side is vacation policy and pto.

    Cons

    Long hours
    Poor management
    Low pay
    Unrealistic expectations
    No bonuses
    FORGET ANY OTHER DESCRIPTION, THIS IS A SALES JOB
    If you want to get promoted, sell.

    Advice to Management

    Care about your employees.


  10. Helpful (1)

    "Poor corporate model."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager Trainee in Phoenix, AZ
    Current Employee - Branch Manager Trainee in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Hertz full-time (More than a year)

    Pros

    Good pay with 4 year degree and 10hr/wk of overtime. Weekly paycheck. 50 hr work week. Get to drive cool cars sometimes.

    Cons

    Exhausting hours. Angry customers due to lack of cars. Impossible sales goals by ethical means. High turnover rate! Cooperate af. Rent in a dirty car is a durable offense. Management expects customers to wait until we can have a clean car ready.

    Advice to Management

    There's no hope of improving without meeting the supply of cars with the demand and changing the corporate model.