Hertz Reviews | Glassdoor

Hertz Reviews

Updated May 25, 2017
786 reviews

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2.9
Star Star Star Star Star
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Hertz President & CEO Kathryn V. Marinello
Kathryn V. Marinello
8 Ratings

786 Employee Reviews

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Pros
  • great people, great benefits, all working towards the same goal (in 107 reviews)

  • Great management, good benefits (in 105 reviews)

Cons
  • Poor work/life balance almost expected at smaller location (in 182 reviews)

  • Expect to work really long hours if you are in finance or accounting (in 490 reviews)

More Pros and Cons

  1. "IT Support"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Mgt in Oklahoma City, OK
    Current Employee - IT Mgt in Oklahoma City, OK
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Hertz full-time (More than 10 years)

    Pros

    Company is very focused on improving customer service

    Cons

    Opportunity to improve communication on steps being taken to drive customer service improvement

    Advice to Management

    Communicate, communicate, communicate


  2. "Branch Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager in Estero, FL
    Current Employee - Branch Manager in Estero, FL
    No opinion of CEO

    I have been working at Hertz full-time (More than 8 years)

    Pros

    Cars for managers, don't have to pay for gas or insurance

    Cons

    Constant changes to bonus structure to fit the needs of the company. Will nickle and dime you out of bonuses. Can be very stressful if you don't have cars on your lot

    Advice to Management

    Higher pay would lead to less turnover. Employee morale is down due to employees feeling underappreciated.


  3. "Good place if you can make it past a few years"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Oklahoma City, OK
    Current Employee - Anonymous Employee in Oklahoma City, OK
    Negative Outlook

    I have been working at Hertz full-time (More than 3 years)

    Pros

    Employees are not micromanaged
    Flex-time as to when employees can come and leave as long as the work is done

    Cons

    Use of multiple accounting systems that are outdated.
    Not enough training given to new employees who get frustrated and end up leaving.

    Advice to Management

    Do a better job of training new employees so that they do not get frustrated and end up leaving before hitting the 2 year mark.


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  5. "Counter sales rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tallahassee, FL
    Former Employee - Anonymous Employee in Tallahassee, FL
    Recommends
    Neutral Outlook

    I worked at Hertz part-time

    Pros

    Work Environment, No micromanaging, Very laid back job, Easy job

    Cons

    Very low pay, if the flights were delayed, so were you. There were times that i could not leave work until 4am. You have to stay an hour past the last flight arrival.


  6. "Rental Agent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Agent in Los Angeles, CA
    Current Employee - Customer Service Agent in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Hertz full-time (Less than a year)

    Pros

    Good commission potential and benefits

    Cons

    Systematically reward top producers despite obvious disregard for customer service and ethic.

    Advice to Management

    Change the commission structure and base salary


  7. Helpful (1)

    "Manager Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Orlando, FL
    Current Employee - Anonymous Employee in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hertz full-time (More than a year)

    Pros

    Over time always available. Great benefits. Usually co-workers willing to help/

    Cons

    Not enough training. Hard to take vacations because always short staff. Health Insurance is expensive. NO BONUS OR SALES COM.

    Advice to Management

    You all need to be more around your branches.. we never know where you are specially if we need you. You act like up to the skies.


  8. Helpful (2)

    "csr"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSS in Tampa, FL
    Current Employee - CSS in Tampa, FL
    Doesn't Recommend
    No opinion of CEO

    I have been working at Hertz (More than a year)

    Pros

    they pay on time and what they owe you

    Cons

    Mandatory overtime, I slept at the airport. sucked

    Advice to Management

    maybe jump in and help and not be concerned as much about what car your going to drive home


  9. Helpful (1)

    "CSR"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in San Diego, CA
    Current Employee - Customer Service Representative in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Hertz full-time (Less than a year)

    Pros

    Bonuses, Overtime, Discounts to places

    Cons

    Management, Hours, Pay, Temporary, hard to advance


  10. "Intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Intern in Houston, TX
    Former Intern - Intern in Houston, TX
    Doesn't Recommend
    Negative Outlook

    I worked at Hertz as an intern (Less than a year)

    Pros

    Flex hours and good management

    Cons

    No opportunity for full time

    Advice to Management

    Don't hire interns with no opportunity for hire


  11. "Transporter"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Patient Transporter in San Francisco, CA
    Former Employee - Patient Transporter in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hertz part-time

    Pros

    Good rates and most of the co-workers are good to work with

    Cons

    Need more full size cars and less mileage

    Advice to Management

    None


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