Hertz Reviews | Glassdoor

Hertz Reviews

Updated May 26, 2017
3,434 reviews

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Full-time Part-time

3,434 Employee Reviews

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Pros
  • great people, great benefits, all working towards the same goal (in 107 reviews)

  • Great management, good benefits (in 106 reviews)

Cons
  • Poor work/life balance almost expected at smaller location (in 182 reviews)

  • Expect to work really long hours if you are in finance or accounting (in 492 reviews)

More Pros and Cons

  1. Helpful (2)

    "csr"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSS in Tampa, FL
    Current Employee - CSS in Tampa, FL
    Doesn't Recommend
    No opinion of CEO

    I have been working at Hertz (More than a year)

    Pros

    they pay on time and what they owe you

    Cons

    Mandatory overtime, I slept at the airport. sucked

    Advice to Management

    maybe jump in and help and not be concerned as much about what car your going to drive home


  2. "Customer service /managment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Representative in Newark, NJ
    Current Employee - Customer Representative in Newark, NJ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Hertz full-time (More than 3 years)

    Pros

    There is definitely room to grow. Especially at the hertz local edition. The hertz local edition ensures you trained and are extremely knowledgable.

    Cons

    Management at the airport is inconsistent and does not have the same consistency with information and supportive training techniques.

    Advice to Management

    Learn to communicate with staff consistently. Have management train with HLE managers.


  3. Helpful (1)

    "CSR"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in San Diego, CA
    Current Employee - Customer Service Representative in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Hertz full-time (Less than a year)

    Pros

    Bonuses, Overtime, Discounts to places

    Cons

    Management, Hours, Pay, Temporary, hard to advance


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  5. "MT"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager Training MTP in Greenville, SC
    Current Employee - Manager Training MTP in Greenville, SC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Hertz full-time (More than a year)

    Pros

    Great people to work with

    Cons

    Upper management does not listen.


  6. Helpful (1)

    "Transporter (as a union member)"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Transporter in Syracuse, NY
    Current Employee - Transporter in Syracuse, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hertz part-time

    Pros

    Can work when you want to work, work is generally social and enjoyable.

    Cons

    One must show up to the office to work but if work is limited and if you are a newer employee then work is not guaranteed.


  7. "Rented from many many times. Retired"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate/Cashier in Los Angeles, CA
    Current Employee - Sales Associate/Cashier in Los Angeles, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Hertz part-time (More than 8 years)

    Pros

    Need a job, close by hours of operation five star rating renting made easy and returns, they get you pretty much the car you ask for... .

    Cons

    Do not know much other than renting. There is not a lot of cons ,because rentals are for rent and that is it.

    Advice to Management

    Hard worker


  8. "Branch manager trainee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch Manager Trainee in New Orleans, LA
    Former Employee - Branch Manager Trainee in New Orleans, LA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Hertz full-time (More than 5 years)

    Pros

    Pros of working at hertz was the ability to test drive the different cars. I also like at my branch I had almost guaranteed overtime

    Cons

    The quality of cars was poor. I had the laziest manager and we never had cars. Also I worked a a uber partnered hertz so dealing with those customers without being compensated through a bonus was terrible

    Advice to Management

    Don't let just anyone become a manager off their numbers.


  9. "Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cash Management Supervisor in Oklahoma City, OK
    Former Employee - Cash Management Supervisor in Oklahoma City, OK
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Hertz full-time (Less than a year)

    Pros

    Work with lots of great people

    Cons

    Old legacy systems and a great deal of IT issues


  10. "Good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Philadelphia, PA
    Current Employee - Anonymous Employee in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hertz full-time (More than a year)

    Pros

    Good staff to work with and advancement is opportunity is there.

    Cons

    Policy constantly changing u can get points fast if your not paying attention.

    Advice to Management

    None


  11. Helpful (1)

    "Great Growth Opportunities"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Area Manager in Tallahassee, FL
    Current Employee - Area Manager in Tallahassee, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hertz full-time (More than 8 years)

    Pros

    PTO and Promotions. Global Company. Some bright people in charge. Like direction of new ceo by putting customers first. A+

    Cons

    Lots of Hours. Long Days. Mostly 7 Day Work Weeks. Poor work/life balance almost expected at smaller location. Can be bottleneck after several promotions.

    Advice to Management

    Small Markets Need Love Too


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