Hertz Reviews | Glassdoor

Hertz Reviews

Updated June 26, 2017
3,489 reviews

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Full-time Part-time

3,489 Employee Reviews

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Pros
Cons
  • Poor work/life balance almost expected at smaller location (in 184 reviews)

  • Expect to work really long hours if you are in finance or accounting (in 499 reviews)

More Pros and Cons

  1. "Good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Philadelphia, PA
    Current Employee - Anonymous Employee in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hertz full-time (More than a year)

    Pros

    Good staff to work with and advancement is opportunity is there.

    Cons

    Policy constantly changing u can get points fast if your not paying attention.

    Advice to Management

    None


  2. Helpful (4)

    "Poor management with no direction"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Estero, FL
    Former Employee - Anonymous Employee in Estero, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Hertz full-time

    Pros

    Great coworkers make the workday manageable

    Cons

    Management has created a culture where nobody is accountable and everyone only looks out for themselves. They reward politics rather than work product


  3. Helpful (1)

    "Great Growth Opportunities"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Area Manager in Tallahassee, FL
    Current Employee - Area Manager in Tallahassee, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hertz full-time (More than 8 years)

    Pros

    PTO and Promotions. Global Company. Some bright people in charge. Like direction of new ceo by putting customers first. A+

    Cons

    Lots of Hours. Long Days. Mostly 7 Day Work Weeks. Poor work/life balance almost expected at smaller location. Can be bottleneck after several promotions.

    Advice to Management

    Small Markets Need Love Too


  4. "return vechals"

    Star Star Star Star Star
    Former Employee - Return Agent in Salt Lake City, UT
    Former Employee - Return Agent in Salt Lake City, UT
    Recommends
    Positive Outlook

    I worked at Hertz full-time (More than 5 years)

    Pros

    seeing famous people, making sure there vechal was a good ride.

    Cons

    working out in the cold, not having enough help


  5. Helpful (2)

    "Executive Assistant"

    Star Star Star Star Star
    Current Employee - Executive Assistant in Estero, FL
    Current Employee - Executive Assistant in Estero, FL

    I have been working at Hertz (More than a year)

    Pros

    Full time employment with benefits

    Cons

    Not a good culture, very segregated


  6. Helpful (2)

    "Company going downhill fast with no hope for improvement"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management Trainee in Los Angeles, CA
    Current Employee - Management Trainee in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Hertz full-time (Less than a year)

    Pros

    Freedom to not be in an office all day, ability to drive all different types of cars and test out their features, interacting with people from all over the globe and working with certain people whom have become good friends.

    Cons

    Where do I start.... very low pay for the amount of work the company expects us to do while not giving us the tools to complete those tasks, no help with fleet needs when reservations continually add (company allows for reservations to be booked with 0 notice for cars a location doesn't have available), very bad work/ life balance, schedules are +50 hours 6 days a week, easy to get burned out but management doesn't care and will rarely (if ever) week a weekend to lessen that load, expected to clean cars in business attire, very little support when dealing with difficult customers and some offices are deplorable yet company does nothing to spruce up the work place to make it more presentable. This job used to better when monthly commissions were paid out based on ability to sell but they replaced that with write ups for not selling while doing nothing to make up the difference in hourly pay. Zero opportunities for upward mobility unless you're willing to inflate numbers with unethical business practices.

    Advice to Management

    Show more support for the frontline employees. Management only wants to come around when something bad happens, nothing good ever comes from managers. Frontline staff is expected to do way too much but given so little to succeed.


  7. "Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Oklahoma City, OK
    Current Employee - Anonymous Employee in Oklahoma City, OK
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Hertz full-time (More than 5 years)

    Pros

    Benefits are good. People that you get to work with are great.

    Cons

    Sometimes the only way to move up is to move into a completely different department of the company or into operations.

    Advice to Management

    Be more upfront with employees and communicate before outsides know what is going on.


  8. Helpful (1)

    "Non progressive company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Atlanta, GA
    Former Employee - Sales Associate in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Hertz full-time (More than a year)

    Pros

    Remote sales operations from home no driving

    Cons

    Needs to review their drug testing policy. Very antiquated, polices...


  9. Helpful (2)

    "DO NOT WORK HERE"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Hertz part-time (More than a year)

    Pros

    You will get paid weekly

    Cons

    Lack of structure
    Managers are rarely available to employees
    Managers rotate through departments so you don't know who to ask for help
    Extremely high turnover rate of managers and employees
    Hostile/unpleasant environment (employees despise and talk down about eachother)
    Lack of co-worker morale and support
    Took away commission opportunities to make money and pay bills
    Lack of growth (if given the rare opportunity, you will be often times be forced into a management position and eventually fired)
    Hire to fire
    "Hired last, fired first"
    Do not tend to employee needs nor appreciate the employee
    Rude customers
    Lack of proper scheduling so overworking often occurs
    Do not respect part-time employees (don't get to pick or discuss your schedule; will move you from days to nights, employees don't respect depending on department)
    Employees take hour lunches which sometimes results in you being alone to deal with 10+ customers at a time
    Always new changes that do not benefit the employees just the company and higher corporate paid positions (ex: CEO)
    Couple occasions where departments did not receive their correct pay
    100 audits are made on your interaction with customers (IR)
    Counter sales runs managers
    Customers pay less on rentals than employees do with their discount (40%)
    You'll get written up for calling in, if you don't call in you'll get written up twice for not calling AND not coming. So either way you still get written up for not showing up
    If you damage a vehicle you get drug tested
    Customers treat you like you're their servant
    Tablets and technology barely work

    Advice to Management

    Be available to those you manage and act as a resource, rather than trying to make it seem as though we are bothering you. Unfortunately management cannot address the issues as it is above them, but their attitudes could be better.


  10. "Transporter"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Patient Transporter in San Francisco, CA
    Former Employee - Patient Transporter in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hertz part-time

    Pros

    Good rates and most of the co-workers are good to work with

    Cons

    Need more full size cars and less mileage

    Advice to Management

    None


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