Hertz Reviews in Santa Clara, CA | Glassdoor

Hertz Santa Clara Reviews

2 reviews

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Santa Clara, CA

3.9
Star Star Star Star Star
Recommend to a friend
Approve of CEO
Hertz President & CEO Kathryn V. Marinello
Kathryn V. Marinello
0 Ratings

2 Employee Reviews

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Pros
  • Great management, good benefits (in 107 reviews)

  • great people, great benefits, all working towards the same goal (in 107 reviews)

Cons
  • Poor work/life balance almost expected at smaller location (in 182 reviews)

  • Expect to work really long hours if you are in finance or accounting (in 493 reviews)

More Pros and Cons

  1. "Challenging, competitive and rewarding"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Santa Clara, CA
    Current Employee - Anonymous Employee in Santa Clara, CA
    Positive Outlook
    Approves of CEO

    I have been working at Hertz full-time (More than 10 years)

    Pros

    Opportunity for career advancement along several avenues, ability to learn and gain management skills working in a Team enviornment. Solid benefit and compensation package- performance based.

    Cons

    Potentially long hours on the job and responsibilites necessitate a proactive approach to create a positive work life balance.

    Advice to Management

    Continue on with and add to the current employee development and opportunity programs.


  2. "Largest rental car company in the world. Yet..."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager Trainee in Santa Clara, CA
    Former Employee - Manager Trainee in Santa Clara, CA
    Doesn't Recommend
    No opinion of CEO

    Pros

    Hertz is the number one rental car company in the world. Everyone knows about them. Hertz has the largest collection of cars that updates frequently. Hertz has everything from budget economy cars to large SUVs and convertible sports cars. All cars Hertz has are available to drive and clean. Despite how some people who posted Hertz employment reviews elsewhere; I enjoy cleaning cars, even while wearing a suit and tie. You get to work with a very diverse group of co-workers and customers. And if you keep your sales numbers on the high side, you are promised promotions and commissions.

    Cons

    All Hertz jobs focuses on selling and marketing of optional services: loss damage waivers, gas, upgrades, lower class cars, etc. It seems like that in order to be successful within Hertz, you must sell these thing consistently. And you are trained to 'sell' anything, even to downright lie to customers if they don't get what they wanted or reserved. Hours are always long, from before 7 am to after store closing at 6 pm, but do get paid overtime. Customers are expectant of high praise and customer service from the world's largest rental car company and it pains some that we could not deliver sometimes.

    Advice to Management

    Try and not make the Manager Trainee position successful by looking at sales numbers solely.


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