Hertz Reviews in Santa Rosa, CA | Glassdoor

Hertz Santa Rosa Reviews

3 reviews

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Santa Rosa, CA

2.4
Star Star Star Star Star
Recommend to a friend
Approve of CEO
Hertz President & CEO Kathryn V. Marinello
Kathryn V. Marinello
0 Ratings

3 Employee Reviews

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Pros
  • great people, great benefits, all working towards the same goal (in 107 reviews)

  • Great management, good benefits (in 105 reviews)

Cons
  • Poor work/life balance almost expected at smaller location (in 182 reviews)

  • Expect to work really long hours if you are in finance or accounting (in 490 reviews)

More Pros and Cons

  1. "Rental Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Santa Rosa, CA
    Former Employee - Anonymous Employee in Santa Rosa, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hertz full-time (More than a year)

    Pros

    Gain experience dealing with a variety of people from different cultural and socioeconomic backgrounds, who live a variety of different lifestyles. There was a lot of flexibility in services to sell, and the margins they could be sold for. The training provided for each sales associate by regional trainers was in depth and thorough.

    Cons

    The one thing I didn't like about the job was having to stand behind a counter in a confined space of less than 15 feet for a large portion of the day, outside helping transport or wash cars.

    Advice to Management

    Create an atmosphere within each location of competition using incentives and correction.


  2. Helpful (5)

    "Number on a spreadsheet"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management Trainee in Santa Rosa, CA
    Current Employee - Management Trainee in Santa Rosa, CA
    Doesn't Recommend
    Neutral Outlook

    I have been working at Hertz (More than a year)

    Pros

    The people that work for Hertz are often very helpful and friendly in the "we're in the same boat" kind of way. Also, on the rare days when nothing goes wrong, the work day isn't so bad.

    Cons

    Where to begin. Running out of cars, upset customers, having to clean cars in the sun/rain while wearing a shirt and tie, because Hertz is too cheap to hire a car washer so they make you do it, being left alone to run the location by yourself when you're only a trainee, being made to work open to close 65 hours a week 6 days a week because there is no one else there. Being treated as "a number on a spreadsheet", because management doesn't care that you're being overworked on hours and doing a manager's job for non-managers pay. All your bosses care about is sales, not that you're single handedly running the location and running yourself into the ground, going above and beyond and killing yourself for the company, only to get questioned as to why you aren't upgrading enough, even though you have zero cars on the lot.

    Advice to Management

    Treat your employees better. Don't force them to do a manager's job unless they are actually a manager or at least being paid like one. Ummmm, treat your employees better.


  3. "Challenging Job but has endless opportunities for advancement!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Area Manager in Santa Rosa, CA
    Current Employee - Area Manager in Santa Rosa, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hertz full-time (More than 3 years)

    Pros

    Once you become a manager you get a free car and gas. Able to work with a diverse group of people that bring a lot of insight. Team oriented and transparent company you know where you stand at all times. Management promotes employee moral and wants to see people succeed and get promoted. Get to run a business as if it's your own and are held accountable for decisions made.

    Cons

    Have to fight for what you want but in turn makes you a better manager and more prepared and think at a higher level.


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