Hertz Reviews in Washington, DC | Glassdoor

Hertz Washington Reviews

Updated July 6, 2017
22 reviews

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Washington, DC

3.3
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Hertz President & CEO Kathryn V. Marinello
Kathryn V. Marinello
1 Rating

22 Employee Reviews

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Pros
Cons
  • Poor work/life balance almost expected at smaller location (in 187 reviews)

  • Expect to work really long hours if you are in finance or accounting (in 507 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great Company to Work For!!!!!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - HLE Operations in Washington, DC
    Current Employee - HLE Operations in Washington, DC
    Positive Outlook
    Approves of CEO

    I have been working at Hertz full-time (More than 10 years)

    Pros

    -Rapid Advancement if you put in the effort
    -Great Leadership team and co workers
    -Bonuses paid on performance
    -New and enhanced training program
    -Focus on developing individual employee for promotions
    -Revised effort to enhance fleet
    -Opportunity to grow revenue

    Cons

    Cant think of any at the moment, keep refreshing the fleet and focusing on employees. Great strides being made in Off Airport

    Advice to Management

    Keep empowering your people to make the necessary changes


  2. "Location Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Location Manager in Washington, DC
    Former Employee - Location Manager in Washington, DC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Hertz full-time (Less than a year)

    Pros

    Company Car, fast paced, get to met people from all over the world

    Cons

    corporate management, long hours, no work life balance

    Advice to Management

    trust your managers and employees

  3. "Poorly managed at all levels"

    StarStarStarStarStar
    Current Employee - Management Associate in Washington, DC
    Current Employee - Management Associate in Washington, DC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Ability to work long hours to make up for low pay. Bonuses and commission is possible. Very young, diverse staff.

    Cons

    Always changing bonus structure. Employees not set up to succeed, not given necessary tools for success. Always criticized when something is not correct but never congratulated when something goes well. Long hours.


  4. Helpful (2)

    "Fix up Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager Trainee in Washington, DC
    Former Employee - Manager Trainee in Washington, DC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Hertz full-time (Less than a year)

    Pros

    You make great friends. thats it

    Cons

    very long hours
    no respect from upper management
    low pay

    Advice to Management

    change your area managers and general mangers asap so you can keep the good employees. HR needs to do a better job in getting to know everyone that way if something happens inside the work space they can understand the full story


  5. Helpful (5)

    "Position is perfect for the experience."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hertz Management Trainee in Washington, DC
    Former Employee - Hertz Management Trainee in Washington, DC
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Hertz full-time (Less than a year)

    Pros

    The experience you will be getting. Looks good on a resume. You get to chose between an hour and 30 minute break. Some customers are delightful and speaking to them will make your day.

    Cons

    Belligerent customers, branch managers that do not care about their teams, Long work hours 8 - 6 pm plus Saturdays on a rotation schedule. Low pay for high quality work. Understaffed. Overworked employees. Driving most of the day. Vacuuming and wiping down car interiors.

    Advice to Management

    If you want customers to be treated like gold treat the same people that work for you the same way. Not only will it increase customer satisfaction but also the way in which hertz will grow and improve. Don't treat your work force like slaves or else they will get tired and leave or have you fire them.


  6. Helpful (2)

    "Extremely long hours...little training"

    StarStarStarStarStar
    Former Employee - Location Manager I in Washington, DC
    Former Employee - Location Manager I in Washington, DC
    Doesn't Recommend

    I worked at Hertz (More than 3 years)

    Pros

    Great people, changing environment keeps things fresh. Always busy. Able to see lots of new vehicles.

    Cons

    Extremely long hours. Little training. No incentives in my case. Lack of support from supervisor.

    Advice to Management

    Spend time with your employees. Realize there is no work life balance. Promote training and implement. Turnover high due to limited fleet.


  7. "Rental Car"

    StarStarStarStarStar
    Current Employee - Driver in Washington, DC
    Current Employee - Driver in Washington, DC

    I have been working at Hertz (More than a year)

    Pros

    Excellent place to work. Friendly atmosphere.

    Cons

    Nothing really comes to mind

  8. Helpful (2)

    "Awful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Location Manager II in Washington, DC
    Former Employee - Location Manager II in Washington, DC
    Doesn't Recommend
    No opinion of CEO

    I worked at Hertz full-time (More than 5 years)

    Pros

    As a manager, you get to drive a car for free, with extreme limitations.

    Cons

    The management presumes they own your soul. They are ignorant, uneducated, and unprofessional. The management team I was under has been removed since I left, however, I left because their decision making process eventually caused me to look elsewhere. It was, by far, the worst professional experience I have ever lived through. (And I worked in high volume retail prior, when in college). I strongly urge you to consider better employment options before even wasting your time applying here. The turn over is as high as kite on a windy day, and the employee appreciation is as abysmal as healthcare in a 3rd world country... or non existent. Hard to tell which is more accurate.

    Advice to Management

    Replace yourselves with people who use their brains, or, at minimum, use the sense God gave a goat when it comes to basic operational management methodologies.


  9. Helpful (1)

    "It depends on your location"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Manager in Washington, DC
    Current Employee - Associate Manager in Washington, DC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Hertz full-time (More than a year)

    Pros

    you can make decent money if you are willing to work long hours and have great customer service skills. A lot of corporations rent from Hertz so it looks good on a resume for a recent grad.

    Cons

    long hours, limited staff (at my location) lack of new cars, supplies, recognition from sales, and structure. Our insurance contract agreements need to be revised as customers feel entitled to any vehicle at any time. We need to make sure our insurance partners inform their customers that it is essential to set up a reservation and not to just walk in as we may not have the cars they think are available . It creates an un necessary atmosphere at some local hertz locations that have SEVERAL insurance replacement rentals in the DC northern metro areas.

    Advice to Management

    do not change your bonus structure so frequently. Give hertz employees (Sales Service Associate, Manager Trainee, Associate Manager, Assistant Branch Manager) a 1 weekend free full size car rental. The small perks go a long way!


  10. "sales and service agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales and Service Associate in Washington, DC
    Current Employee - Sales and Service Associate in Washington, DC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Hertz full-time (Less than a year)

    Pros

    pros: drive different type of vehicles, you meet different people from all over the world, great discount rates on vehicles

    Cons

    low pay, commission not all that good (all depends where you work at), very demanding

    Advice to Management

    management is ok not the best management, we sometimes run out of vehicles so some customers would not get any cars


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