Hertz "long hours" Reviews | Glassdoor

Hertz Employee Reviews about "long hours"

Updated Nov 16, 2019

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2.8
39%
Recommend to a Friend
55%
Approve of CEO
Hertz President & CEO Kathryn V. Marinello
Kathryn V. Marinello
538 Ratings
Pros
Cons
  • "Long hours when understaffed at locations(in 589 reviews)

  • "upper management need pay more attention on local situation(in 377 reviews)

More Pros and Cons

Reviews about "long hours"

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  1. "Hertz"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Branch Manager 
    Recommends

    I have been working at Hertz full-time

    Pros

    Good training program if you stay long term they will reward you

    Cons

    Long hours, have to like who you work with

    Hertz2019-09-22
  2. "Just ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Location Manager in San Diego, CA

    I worked at Hertz full-time for more than 3 years

    Pros

    Company car. Good coworkers Work on your own

    Cons

    Unstable schedule, long hours, unfair sometimes.

    Advice to Management

    Get better, improve work life balance.

    Hertz2019-11-01
  3. Helpful (1)

    "Bad company but good people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Branch Manager in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Hertz full-time for more than a year

    Pros

    Started at Hertz right after college, a decent entry level job right out of college. worked for two years out of the Orlando area. The silver lining is the people, if you have a good manager then you will have support and training but having a good manager is not common. You do get promoted pretty quickly but for what it's worth it does not match the greater level of responsibility.

    Cons

    Base pay is terrible, you start at 12ish hr plus overtime (make up like 30% of your check) and bonus (minimal) Basically you are underpaid and overworked, how overworked depends if you are at a hotel or HLE. A hotel is the worse, alone at the counter in charge of doing everything on your own (cleaning cars, fueling, picking up customers) on top of your main responsibility which is renting vehicles. Your schedule... is terrible, most likely you will be working long hours and weekends. Management is detached and hypocritical, but they have to be, managers have their hands tied with the limited resources and support they are given.

    Show More

    Advice to Management

    Take better care of your employees and your branch managers.

    Hertz2019-09-27
  4. "Not Bad Right out of College"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Branch Rental Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hertz full-time for more than 3 years

    Pros

    Great company to work for if you are seeking a career in leading people. I was able to learn a lot of foundational knowledge that helped me be successful in future endeavors.

    Cons

    Long hours Underpaid Cars were in terrible condition, making it challenging to upsell

    Hertz2019-09-17
  5. Helpful (2)

    "Poor Company Culture"

    StarStarStarStarStar
    Former Employee - Management Trainee 

    I worked at Hertz full-time

    Pros

    Good opportunity to learn about the automobile industry as a whole.

    Cons

    Long hours. Poor and outdated software and hardware that breaks down constantly. At the mercy of customers who know how to play the customer service game and complain until they get a freebie. Culture at many local edition offices is to get ahead by shady practices with customers and screwing over other branches.

    Advice to Management

    Look at what enterprise is doing software and hardware wise. Create an actually successful system to reward and incentivize good employees and not bad ones.

    Hertz2019-10-16
  6. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative 
    Recommends
    Approves of CEO

    I worked at Hertz full-time for more than a year

    Pros

    Benefits Company Culture Extensive Training

    Cons

    Salary Long hours Lack of staff

    Hertz2019-09-08
  7. "Good pay, but too stressful"

    StarStarStarStarStar
    Current Employee - Assistant Manager in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Hertz full-time for more than a year

    Pros

    Good pay, rental discounts. Hour lunch.

    Cons

    Stressful. Too demanding. Long hours.

    Advice to Management

    Hire more people and stop over booking.

    Hertz2019-09-08
  8. "Hertz"

    StarStarStarStarStar
    Current Employee - Management Associate 

    I have been working at Hertz full-time

    Pros

    overtime hours, gives great experience

    Cons

    Long hours, stressful job, work late

    Hertz2019-08-31
  9. "Great company to get started with a career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Director in Raleigh, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Hertz full-time for more than 5 years

    Pros

    Huge network of coworkers across the country. Wide knowledge base. Great potential for growth and learning.

    Cons

    Long hours, always short staffed, expected to do all odd jobs to run a location and still responsible for upper level projects at the same time.

    Hertz2019-08-16
  10. "One of the worst jobs I have ever had"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Branch Manager in Ukiah, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Hertz full-time for more than 5 years

    Pros

    Maybe...the car. You get to drive new cars. Sure. But they have to have over 10k miles on them....when you have cars.

    Cons

    Long hours. Stress to $ ratio is completely out of whack. If you could quantify all the stressors, and compare to the pay, you’d look at 100:1. That’s 100 units of stress to $1 of pay. As a manager you are responsible for EVERYTHING whether you are there or not. Very little cars Time off is a premium The company likes to play “Gotcha” with their policies Very little competent help They sell intangible... products with very little training on how to do it. No specific training for specific situations like a football team would Anyone above branch level comes across as shady and untrustworthy.

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    Advice to Management

    None. They won’t listen

    Hertz2019-08-18
Found 589 reviews