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High's of Baltimore

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High's of Baltimore

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High's of Baltimore Reviews

Updated Apr 21, 2021

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3.2
60%
Recommend to a Friend
0%
Approve of CEO
High's of Baltimore President William F Darnell (no image)
William F Darnell
1 Rating
  1. 5.0
    Current Employee, more than 1 year

    High's of Baltimore #95

    Feb 12, 2018 - Customer Service Representative in Saint Michaels, MD
    Recommend
    CEO Approval
    Business Outlook

    Pros

    with all the employees here everyone works as a team

    Cons

    haven't had any yet just started

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  2. 3.0
    Current Employee, more than 1 year

    Unfocused.

    Feb 1, 2021 - Pricebook Manager in Baltimore, MD
    Recommend
    CEO Approval
    Business Outlook

    Pros

    For the most part, everyone I've worked with has been a nice person. They seem to try to care about their employees. Good opportunity for upward movement.

    Cons

    High's has a lot of issues that are common in small business, but a lot more issues that are incredibly unique. They expect way more from employees at all levels under upper management than they're willing to compensate for. They take on projects like it's a high school group assignment, not like a business. No one takes responsibility for their mistakes, no one lays out project plans, no one tests anything that gets implemented, and while small projects may have a year's notice, large projects may only have a few weeks' notice. The office level is beyond understaffed. Most positions do not have any form of backup, and it is common and frequently expected for you to work during your vacation time. As employees leave, their job duties are broken up and redistributed amongst remaining employees "temporarily", only for them to decide that the new layout works for them. This is in spite of how quickly they are expanding (7 new sites in about 2 years). Raises and PTO increases are mediocre at best.

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  3. 4.0
    Former Employee

    Independent

    Apr 21, 2021 - Sales Associate/Cashier in Harwood, MD
    Recommend
    CEO Approval
    Business Outlook

    Pros

    fast-paced, easy, accessible, I was able to work by myself

    Cons

    not enough employees, was not able to work mornings

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  4. 2.0
    Former Employee, less than 1 year

    Good company if you are old and lazy

    Feb 16, 2021 - Assistant Manager in New Market, MD
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Pay can be well and some trainers are awesome and care.

    Cons

    Upper management like the DM’s or very controlling and micro management to the T. There is no room for growth as far as becoming a better leader because the upper management always criticizes and never offer assistance as to how to get better.

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  5. 4.0
    Former Employee, more than 1 year

    Disorganized Management but Passionate People

    Jan 14, 2021 - Customer Service Representative in Cooksville, MD
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Passionate Managers, Quick Response to Help Tickets

    Cons

    No Real Room for Advancement, Often Understaffed

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  6. 5.0
    Current Employee, less than 1 year

    It is a great place to work. A true family owned and operated company

    Dec 15, 2013 - Store Manager in Baltimore, MD
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great Schedule. Great Pay. Superb Benefits. Great working conditions

    Cons

    There are not cons to working for this family operated business

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    3 people found this review helpful
  7. 4.0
    Former Employee

    Retail Service Assistant

    Nov 19, 2016 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexible Hours They wouldn't generally cut your hours You would generally get a day off if you put it in I had a good manager

    Cons

    Poor Pay Fire people who are bad workers. It is really demotivating to be forced to work with people who should have been fired months ago, especially if they no call no showed before You have to move up to get more pay

    1 person found this review helpful
  8. 1.0
    Former Employee

    You would be better off begging on the median than working in this place

    Dec 9, 2014 - Customer Service Representative in Mount Airy, MD
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Weekly pay and flexible hours

    Cons

    The place is run by District Managers that are not even knowledgeable in running a store. The District Managers act as if they are running a real company, when in reality the place is a joke. Most of them work from home and are very rarely in the store. I worked for this company for over 10 years and find it really discouraging that my most recent DM was stealing both products and supplies from the company. I called their so called ethics line on numerous occasions, but nothing was done about it.

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    3 people found this review helpful
  9. 5.0
    Current Employee, more than 1 year

    Great Growing Company

    Sep 15, 2015 - Anonymous Employee in Baltimore, MD
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Growing company, Corporate reaches out to lower level employees, currently developing great programs and resources, growing a lot. Fun to work for. Great incentives.

    Cons

    Managers work more hours than managers at similar companies such as Seven Eleven or Royal Farms. Pay could be better.

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  10. 4.0
    Former Employee, more than 5 years

    District Manager

    Sep 29, 2015 - District Manager in Cockeysville, MD
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Most customers are great. Family owned family friendly.

    Cons

    Some upper management to tight . Raises sometimes not given due to bad profit year.

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Viewing 1 - 10 of 16 Reviews

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