Highgate Hotels Reviews

Updated Jul 17, 2020

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3.8
72%
Recommend to a Friend
84%
Approve of CEO
Pros
Cons
  • "There is no work life balance here at all and you are not eligible for vacation or PTO days for the first year of employment(in 17 reviews)

  • "Very long hours so it’s not ideal for anyone with a family(in 14 reviews)

More Pros and Cons
  1. "The top management company to work for with the strongest leadership"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director of Sales and Marketing in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Highgate Hotels full-time for more than 3 years

    Pros

    Highgate is a great company to work for and to have the opportunity to grow in your profession. Experts in the Revenue and Sales with the best benefits and bonus structure in the hotel field.

    Cons

    After a couple of years, they should increase the vacation time given.

  2. "Okey for gaining experience, that's all"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Reservations Coordinator 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Highgate Hotels full-time for more than 3 years

    Pros

    a lot of responsibilities and independance

    Cons

    the rest: company culture, salary, benefits, 401k

    Continue reading

  3. "Strongest leadership"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Reservations Manager in New York, NY

    I worked at Highgate Hotels full-time for more than 8 years

    Pros

    Promotions happen very often in this company.

    Cons

    To increase the vacation time given.

  4. "Positive Upbeat Culture"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Conference Services Manager in Tucson, AZ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Highgate Hotels full-time for less than a year

    Pros

    Weekly training sessions with management and daily huddles made for a great work environment

    Cons

    Needs to hire more people to balance different markets

  5. "Good for stability"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Food and Beverage Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Highgate Hotels full-time for more than a year

    Pros

    Health benefits are good and if you invest your time with the company they will try to promote you as best they can.

    Cons

    A lot of individuals stay in their position for a long time so promotions are not as quick as you hope.

  6. "Decent"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Revenue in New York, NY

    I have been working at Highgate Hotels full-time for more than 3 years

    Pros

    A lot of opportunities for job growth provided you are willing to put in the time and work.

    Cons

    Has a culture for long work hours, not a good fit for all

  7. "Wonderful Experience!"

    4.0
    • Career Opportunities
    • Compensation and Benefits
    Former Employee - Front Office Coordinator in New York, NY

    I worked at Highgate Hotels full-time for more than a year

    Pros

    Great people and team, constantly changing operations

    Cons

    A lot of properties are union so not much growth available

  8. "Great place to work"

    4.0
    Current Employee - New York in New York, NY

    I have been working at Highgate Hotels full-time

    Pros

    Get to learn alot about revenue management

    Cons

    Too much work load, but managable.

  9. Helpful (2)

    "Do not work here"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Manager in New York, NY

    I worked at Highgate Hotels full-time for more than a year

    Pros

    I have no Pros to list

    Cons

    Where do I even begin. This is the worst "hotel company" out there. They short staff each hotel giving each employee triple the workload which is affecting the guest experience. The guests would always point out to us that we need to hire more staff which is extremely embarrassing. Everything about this company is all about the money. A true hospitality company alway puts the guests needs first but not this one. There is no work life balance here at all and you are not eligible for vacation or PTO days for the first year of employment. Highest turnover rate in management I have ever seen. If you have an opinion on a change you would like to see or to make a process better there is no point in speaking up. Nobody wants to hear your opinion and all changes need to come from the executive team.

    Continue reading
  10. "Interesting Place to Work"

    3.0
    Former Employee - Staff Accountant in New York, NY

    I worked at Highgate Hotels full-time

    Pros

    Work with a lot of very intelligent people.

    Cons

    Must be willing to work in fast paced corporate culture.

Found 321 reviews