Highgate Hotels Reviews
Updated Jun 29, 2022
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Found 471 of over 488 reviews
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Top Review Highlights by Sentiment
- "Health benefits are good and if you invest your time with the company they will try to promote you as best they can." (in 41 reviews)
- "There was no growth and if you tried, upper management would put you in your place, making you feel so small." (in 7 reviews)
Ratings by Demographics
This rating reflects the overall rating of Highgate Hotels and is not affected by filters.
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- Current Employee, more than 3 years★★★★★
Pros
Growth and more growth. Senior leadership allows you to be autonomous and flex your entrepreneurial muscles. Creative. Aspirational.
Cons
VERY fast moving. Only a con if you tend to approach work with a slower approach.
Continue reading - Former Employee, more than 3 years★★★★★
Pros
Didn't work with Highgate for very long. They bought the property I worked at, not long after take over I quit due to not being appreciated by management which was the same as before take over. So I cannot fairly blame Highgate
Cons
Always gave schedule last minute. I saw red flags of fraud going on and informed management and they did nothing. A few weeks later a memo from corporate went around saying someone had tried to card fraud for $10000.00 over 120 times. It was definitely an inside job. I realized management never told corporate about my concerns not did they tell them they found a skimmer at the front desk. I didn't feel safe with info like that being kept from corporate who knows who could have tried to pin that fraud on me.
Continue reading - Current Employee★★★★★
Pros
nice and supportive work environment
Cons
there is no cons in my opinion
- Current Employee, more than 3 years★★★★★
Pros
The company is one of the largest hotel management positions in the area and continuing to expand. There is a lot of room for growth if approached in an effective way.
Cons
My con is more specific to my property and not the company entirely. I would like to see more focus on solutions than problems from the decision makers. As well more consideration with budgeting to the items needed.
Continue reading - Former Employee★★★★★
Pros
The job was enjoyable compared to others
Cons
At the specific location could have had better management
Continue reading - Current Employee★★★★★
Pros
working with people here is pretty good
Cons
management can be controlling at times, and deny you your benefits
- Current Employee★★★★★
Pros
Culture, opportunities, and open forum
Cons
Can be a bit siloed
- Current Employee★★★★★
Pros
Highgate likes to promote from within
Cons
Didn’t feel supported on increasing pay of baristas
- Former Employee, less than 1 year★★★★★
Pros
I cannot think of a single one. Everything fell apart once they bought our property.
Cons
They did not set up the time clock before the switchover, or our scheduling website access. They took away our PTO system and misled us prior to the change and strung everyone along for another month after. Pay sucks, my front desk agents make less than McDonald's because of their strict 3% raise rule. Worst part is the clique-iness of corporate. Go to one higher up with legitimate issues and concerns expecting discretion, but uhoh they know the other person so they tell them everything and never even respond to you. That occurred more than once.
- Current Employee★★★★★
Pros
Three weeks in and I am impressed! The onboarding process has been the most thorough, by far, in my career.
Cons
None so far, my expectations have been exceeded in all areas!
Continue reading
Highgate Hotels Reviews FAQs
Highgate Hotels has an overall rating of 3.8 out of 5, based on over 488 reviews left anonymously by employees. 65% of employees would recommend working at Highgate Hotels to a friend and 67% have a positive outlook for the business. This rating has been stable over the past 12 months.
65% of Highgate Hotels employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Highgate Hotels 2.9 out of 5 for work life balance, 3.4 for culture and values and 3.8 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Highgate Hotels to be coworkers, benefits, career development and the cons to be work life balance, culture, management.
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