Highgate Hotels Reviews

Cons

Very busy hotel and poor management, sometimes work can be messy and it's hard to get organized managers got fired easily and without any previous notice

Cons

Corporate has their favorites. If the favorite doesn't like you... you will probably get fired.

HR will protect the company, not find middle ground for the employee and their manager. Cannot trust HR.

3 jobs for one person.

Cons

There are so many to list

Cons

Management is always trying to find ways to cut people hours , cheap with money , it's all business no care about the staff , just work till your knees give out ,, plus our discount code didn't work and the HR never said a thing to us smh...

Cons

Very secretive; singularly focused on bottom line; everybody is expendable; often a very substandard product to the guests. Manipulative. HR-centric.

Cons

Pay more hourly to non union workers

Cons

-Your staff will make significantly more money than you will.
-If you're title is "manager" you will not be treated as such. You will find out about imperative information last and have no say in the decision making processes. Everything will come to a surprise and even your staff will somehow know before you do.
-You are just a number. Think your role is important? Think again. No job security especially during the slow seasons. Worst part is cuts could always be made elsewhere in other departments where labor is 100% not necessary and I say that with 100% confidence and competence.
-Speaking of competence; GMs are HIGHLY incompetent and think everything can be peachy just by being "nice". Wrong; this is a business and competent decisions need to be formulated as a TEAM and implemented as a TEAM.
-Executive Management expects those under them to outperform with minimal resources and minimal support, all while being severely underpaid.
-Those high up in the company pay no mind to what's going on internally as they are primarily focused on expanding nationally and internationally.
-They try to sell you the "dream" that Highgate is a great company to work for, benefits are amazing and it's easy to move up and "make your mark". This cannot be more false. Benefits are mediocre and increase every year. They even tried taking away a couple of holidays (when union staff already get more than we do). It's not "easy" to move up as transfer forms will not be approved because they can't "afford" to lose you (that's always the excuse..even when it's been confirmed that the other property wants you)
-Ownership group has absolutely NO IDEA on how to operate a hotel, never mind manage it yet they feel the need to butt in. Your manager will not correct them and just lead them to believe they are correct.
-Executive management gives away free rooms to themselves and their families but when another associate requests a comp room or a discounted rate on a non-black out date it is denied or the rate exceeds $200 when it's clearly listed as $79.
-When you bring ALL OF THIS up to your superior false promises are made.
-When you finally realized you've had it and put in your notice, and know for a fact that you have 100% given it your all during the past 5-6 years, the response is "okay well we're sorry to see you go and sorry to hear that we couldn't meet your expectations".
-There are better options out there. Take the extra few weeks of being unemployed and search for something else, trust me it will be worth it.

Cons

not a lot of international prescence

Cons

Bad compensation as compared to every other hotel management company

Cons

No support. They tell you to do as they say. no good example from leadership. Horrible management