Hightail Reviews
47% would recommend to a friend
(101 total reviews)
Ranjith Kumaran
56% approve of CEO
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Found 101 of over 109 reviews
Updated Nov 1, 2023
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Following a major shift in executive management, sparked by the loss of an inspiring and insightful CEO, there just aren't any pros to list about Hightail anymore." (in 4 reviews)
- 5.0Feb 20, 2018Anonymous EmployeeFormer Employee
Pros
Amazing work culture and team. Great product and competent managers and collaborative environment, good cross functional teams with great communication
Cons
Lack of a product team, would definitely be better if there is a dedicated product team to communicate the product priorities and long term goals
- 4.0Nov 1, 2023Sr IT Systems AdministratorCurrent Employee, more than 3 years
Pros
Small company with many opportunities.
Cons
Product direction unclear after pivot from previous core offering.
- 3.0Aug 22, 2023Customer Success ManagerFormer Employee, more than 1 yearCampbell, CA
Pros
Good Idea that solves collaboration challenges.
Cons
Poor execution on target market and execution for sustainable subscription
- 4.0Jan 24, 2022VP-TechnologyCurrent EmployeeSan Francisco, CA
Pros
innovative work culture and excellent designers
Cons
lots of engineering technical debt and refusal to invest in fixing
- 5.0Feb 25, 2014ManagerCurrent Employee, more than 1 year
Pros
I've worked here over a year now and I still love coming to work every day! Let me address the elephant in the room: turnover. Yes, it's been high lately but a lot of that is due to bonuses. We all got them, some more, some less, based upon our performance. So, a lot of people hung around to get their bonus payout, some didn't get the bonus they thought they deserved (based upon performance) so they left or were asked to leave, and others just got fab jobs that they couldn't say 'no' to. It happens. We are in a great location, we have an exec team who cares, they are transparent with our company status, they admit when they get it wrong. There are a ton of perks if you chose to use them. Lots of flexibility to help achieve that work/life balance.
Cons
It is what you make of it. Opportunity does not just present itself to those that do not try. Our company values are very clear but really only fully work if every one buys in. If you are not IN, then maybe it's time to go?
2 - 5.0Mar 27, 2014Anonymous EmployeeCurrent Employee, more than 1 year
Pros
Hightail is a very fun, cool place to work. The company competes in a very hot, explosive growth market and is considered a strong leader in the space. Hightail is run by a management team that genuinely cares about its employees and encourages open communication and dialogue. Since the company is on the grow, there are lots of opportunities for professional growth. What I love most about Hightail is the culture and its values. The company has an amazing culture that fosters interaction among various groups--if you are willing to participate. In addition to some of the best benefits in Silicon Valley, Hightail provides employees with Free Lunch Mondays, Beer Cart Fridays, Happy Hours, Ice Cream Socials, Ping Pong/Beer Pong Tournaments, Holiday Parties (amazing gifts), Softball, Charitable Involvement (yes, a Silicon Valley company with a heart), etc. If you love a fast-paced, team-oriented environment where you can truly make a difference, Hightail is a great place to be!
Cons
In my opinion, the company tends to "over communicate" its strengths and challenges to the employees. This is great for most people; not so great for others.
3 - 5.0Apr 13, 2014Senior Director Business DevelopmentCurrent Employee, more than 3 yearsCampbell, CA
Pros
I joined about three years ago, and a little over two years ago we got a new CEO, Brad Garlinghouse. Brad has done an excellent job instilling a strong culture that rewards risk taking and passion. The other senior executives brought on board have also been outstanding. There were some disgruntled employees who were let go after Brad's arrival. It's unfortunate some unhappy vocal workers can make more noise than the happy employees (who don't tend to post reviews). I have been at 6 startups over 25 years of which two went public. It's hard to find today a quality, late stage startup like Hightail with a high probability chance for IPO or being acquired. Fun, challenging work.
Cons
The pace of the company is fast with often long hours. However we are at the forefront of making the freemium business model work so picking up fantastic skills and lessons.
2 - 1.0Dec 8, 2011EngineerFormer EmployeeCampbell, CA
Pros
Good restaurants, decent location, some good employees and lots of parking space.
Cons
This place is a highly cut throat and political environment. Most of the upper management is clueless on what it takes to run a company. Management is not capable of running this company and is driving it down the drain. Employee dissatisfaction is at its peak. Morale is very low and upper management is directly responsible for this. It is not a technology driven or results oriented company. All management and products cares about is only the end date and they don't care on how it is achieved. It does not even matter if engineers are burnt out and resign. Engineers are just replaceable physical bodies without any value attached. No plans for profitability or IPO and they give you a boat load of crap trying to boost morale that is not there. The technical debt there is huge and the architecture is pathetic but no one pays attention to it. Weekly releases with such a horrible architecture is killing people. Management is extremely egoistic and self-centered and only care about themselves. CEO talks about doing charity when his own company folks are suffering. The attitude of the upper management towards engineering has to be seen to believe.
10 - 1.0Aug 20, 2014Anonymous EmployeeFormer Employee, more than 3 years
Pros
Small perks you will find in most start up
Cons
Engineering is always in big chaos, they spend most time fixing things that are broken rather than building new. They put people with poor technical knowledge and zero management skills in top positions, all they are good at are playing politics. Although politics are universal phenomena, in this company it is carried to extreme. On one hand they ask people to be IN, be BOLD, and be REAL, on the other hand they punish people for being Bold and Real who dare to speak up their mind and provide different opinion, shame on them! It’s utmost mistake to trust anyone or take any words from their management. They can’t live up to their own company standard and have to give in to people who absolutely do not deserve to be in their positions. The direct consequence is high attrition rate, more and more talent people are leaving, it doesn’t matter how fast they recruit…But people are always the foundation of a company and even a nation, NOT politicians. They ask new hire to tell embarrassing stories on the day they join. I was with the company long enough to not have a chance to tell, but THE most embarrassing story I ever had in my life was to trust the wrong people and took their words until the last minute, it is a lifetime humiliation!
6 - 5.0Mar 27, 2014Senior Marketing ManagerCurrent Employee, less than 1 yearCampbell, CA
Pros
When I joined Hightail, I joined for the people, the role and the opportunity. I am pleased to report after almost a year into the role, I have no regrets. Hightail hosts an amazing team at all levels of the organization. It is a company full of very smart and passionate people - quite humbling. In addition, the management team is to notch and earnestly wants insights and feedback from the team. There is an open dialogue, regardless of level, which is very refreshing.
Cons
Like everyone in the space, we are trying to do a lot, and there are just not enough hours in the day.
4
Hightail Reviews FAQs
Hightail has an overall rating of 3.2 out of 5, based on over 109 reviews left anonymously by employees. 47% of employees would recommend working at Hightail to a friend and 36% have a positive outlook for the business. This rating has been stable over the past 12 months.
47% of Hightail employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Hightail 3.7 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Hightail to be senior leadership, career development, benefits and the cons to be management .
