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Hightail Reviews

15 reviews

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Hightail CEO & Founder Ranjith Kumaran
Ranjith Kumaran
1 Rating

15 Employee Reviews

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Pros
Cons
  • Now what remains is angry upper management to lost their pay day (in 5 reviews)

  • My boss only lasted a couple of months before he was let go (in 3 reviews)

More Pros and Cons

  1. Helpful (5)

    "Would not go back"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support in Campbell, CA
    Former Employee - Technical Support in Campbell, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Benefits were pretty comprehensive and salaries competitive.

    Cons

    Company changes focus literally quarterly as they struggle to find a niche since file sharing became a commodity.


  2. Helpful (4)

    "Future not so bright"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Campbell, CA
    Current Employee - Software Engineer in Campbell, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Hightail full-time (More than 3 years)

    Pros

    - Free lunch on Mondays, satellite office in San Francisco, well stocked drinks and snacks.
    - Freedom to explore new technologies.
    - Good work/life balance.

    Cons

    - Quite a bit of turnover in last few months.
    - Manager provides little direction or feedback on work.
    - Same broken record of a message from executive team.
    - Politics between teams and behind closed doors is getting really tiring.
    - HR encouraged employees to post "positive" feedback on job boards and social media due to negative reviews.

    Advice to Management

    Listen more to your employees and customers

  3. Helpful (9)

    "Total brain drain"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Campbell, CA
    Former Employee - Software Engineer in Campbell, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Hightail full-time (More than a year)

    Pros

    Flexibility is great here , learn new stuff and work with the latest apps and tools. Some co worker is great but then some I really wonder what they contribute or why they are even here !

    Cons

    Management clueless , too many change of directions and too many smart people leaving to find more interesting positions. Some manager are totally micro manger and focus on the wrong things and they need to move over and let go or this company is doomed.

    Advice to Management

    Find the right people to fix it


  4. Helpful (6)

    "Wow, what a tailspin"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Campbell, CA
    Former Employee - Software Engineer in Campbell, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Hightail full-time (More than a year)

    Pros

    When Brad was there it was so so but at least there was some vision.
    Free lunch every Monday.
    Stocked kitchen.

    Cons

    Terrible middle management.
    Lots of kickbacks taking place.
    Attrition is very high.
    To many 'clicks'.
    If you have ideas for technical improvement, for get it. If it doesn't come from the preferred VAR your idea is worthless.
    There are a few good apples but it doesn't matter, management stifles moral.

    Advice to Management

    Sell the company.
    Try a massive pivot.
    Listen to your frontline engineers.
    Rid middle management of their duties


  5. Helpful (4)

    "Do you you know where you're going to?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staff Software Engineer in Campbell, CA
    Current Employee - Staff Software Engineer in Campbell, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Hightail full-time (More than 3 years)

    Pros

    Work-life balance. Free lunch on Monday.

    Cons

    With the recent layoff, not sure where the company is headed.

    Advice to Management

    Agreed w/ Brad that cloud storage is a commodity. The board should have sold the company...


  6. Helpful (5)

    "Avoid like the plague"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous
    Current Employee - Anonymous
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Hightail full-time (Less than a year)

    Pros

    Good people, flexible hours, free snacks and Monday lunches

    Cons

    Poor technical organization, high rate of turnover in engineering dept, poor business decisions leading to even worse technical management, inability to execute and deliver product on time or of sufficient quality. CEO just got fired, I expect the entire exec staff to be cleared out in short order.

    Advice to Management

    Stop spit shining the product and really think about how to set it apart from the competition. Get rid of legacy engineers and entire ops team (worst I've ever worked with) so that you can finally deliver.


  7. Helpful (7)

    "Hightail in a hot space"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Hightail full-time

    Pros

    Good company and only way of survival is buyout

    Cons

    Previous CEO was focussed on building products and new CEO is focussed on building his brand than building the company name and products. Revenues are diminishing and it will be a short-sale if no action is taken immediately.

    Advice to Management

    Sell the company or go IPO. Otherwise shareholders are going to be frustrated

  8. Helpful (9)

    "Hightail is floundering"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staff Software Engineer in Campbell, CA
    Current Employee - Staff Software Engineer in Campbell, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Hightail full-time (More than a year)

    Pros

    - Its in a hot space
    - They are desparate and will over promote to retain people.
    - Claims of culture

    Cons

    - The company does not invest in engineering
    - It is sinking, losing engineers and PMs everyday.
    - Top leadership is inexperienced and completely disconnected from reality. Hoping they can do some PR stunts and sell more software
    - Lacking a technical leader (new CTO is non-technical)

    Advice to Management

    If you are unable to stay grounded please get someone grounded and listen to that person


  9. Helpful (4)

    "Needs some help"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Contract Software Eng in Campbell, CA
    Former Contractor - Contract Software Eng in Campbell, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Hightail as a contractor (Less than a year)

    Pros

    - Good for the A player looking for an easy gig so can work on side projects.

    - Good for B, C players looking for a paycheck or to build some skills (if that's possible).

    - Overall OK culture.

    Cons

    - Tech stack is such a mess that it takes 1-2 weeks to do 4-8 hours of work.

    - Too much manager circling around doing nothing.

    - Too much time spent on old technology stack instead of just putting it into proper maintenance mode and moving to something new (hint hint).

    - Bug bugs bug bugs. Man the web interface is loaded with UX/UI glitches. It's buggy. I mean it's really sad. The backend is a stinker too with loads of cruft from old projects and failed initiatives.

    Advice to Management

    I think your destiny is set because you have competition that's blown you over. You don't have any real vision that I can see. No strategic leverage in the market. So I supposed just get bought up and that's about it. If I were the boss..

    1. Dump these managers for the most part they don't do well.
    2. Freeze the current stack except for enterprise.
    3. Build a new stack ASAP.
    4. Hire only A players and compensate them well.
    5. Come up with something that will add value beyond the "let's find a new shiny little interface for people to upload their files to [that's full of bugs]".


  10. Helpful (4)

    "Outsource is priority"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staff Software Engineer in Campbell, CA
    Current Employee - Staff Software Engineer in Campbell, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Hightail full-time (Less than a year)

    Pros

    good location, lots of restaurants near by

    Cons

    outsource has higher priority than developing in-house talent. High employee turn over rate.


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