Hightail Reviews | Glassdoor

Hightail Reviews

Updated April 6, 2017
94 reviews

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94 Employee Reviews

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Pros
  • Great work life balance, very results oriented (in 9 reviews)

  • Free lunch and beer cart on Fridays - sometimes the incredible Patxi's Pizza (in 9 reviews)

Cons
  • Now what remains is angry upper management to lost their pay day (in 5 reviews)

  • My boss only lasted a couple of months before he was let go (in 3 reviews)

More Pros and Cons

  1. Helpful (6)

    "Wow, what a tailspin"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Campbell, CA
    Former Employee - Software Engineer in Campbell, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Hightail full-time (More than a year)

    Pros

    When Brad was there it was so so but at least there was some vision.
    Free lunch every Monday.
    Stocked kitchen.

    Cons

    Terrible middle management.
    Lots of kickbacks taking place.
    Attrition is very high.
    To many 'clicks'.
    If you have ideas for technical improvement, for get it. If it doesn't come from the preferred VAR your idea is worthless.
    There are a few good apples but it doesn't matter, management stifles moral.

    Advice to Management

    Sell the company.
    Try a massive pivot.
    Listen to your frontline engineers.
    Rid middle management of their duties


  2. Helpful (1)

    "Great Company"

    Star Star Star Star Star
    Former Employee - Engineering Intern in Campbell, CA
    Former Employee - Engineering Intern in Campbell, CA
    Recommends
    Approves of CEO

    I worked at Hightail full-time (Less than a year)

    Pros

    Free snacks and great location

    Cons

    There is no job security


  3. Helpful (2)

    "LOVE working here!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Campbell, CA
    Current Employee - Account Executive in Campbell, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hightail full-time (Less than a year)

    Pros

    Awesome work environment, fun perks and awesome co-workers/culture! Fully stocked kitchens and cool new coffee makers. Beer/wine cart ("welcome wagon")= the best part about Fridays. The Pruneyard is a great location- lots of shops and food within walking distance. Oh, and don't forget the unlimited PTO!

    Cons

    Competitive space. Cloud file sharing is really heating up. This can be a con and a pro, however.

    Advice to Management

    Keep the fun-loving but productive attitude!


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  5. Helpful (4)

    "Do you you know where you're going to?"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staff Software Engineer in Campbell, CA
    Current Employee - Staff Software Engineer in Campbell, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Hightail full-time (More than 3 years)

    Pros

    Work-life balance. Free lunch on Monday.

    Cons

    With the recent layoff, not sure where the company is headed.

    Advice to Management

    Agreed w/ Brad that cloud storage is a commodity. The board should have sold the company...


  6. Helpful (1)

    "Was Good Firm, Tough Industry"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Director in Campbell, CA
    Current Employee - Senior Director in Campbell, CA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Hightail full-time (More than 3 years)

    Pros

    Excellent people who worked well together. High caliber of talent. Brad Garlinghouse had instilled excellent values.

    Cons

    Although Hightail does not focus on cloud storage it has been difficult to grow in the consumer segment with Microsoft, Google, Amazon, and Apple all going to war against each other using low price and high amounts of storage. Of course the lunatic business model from Box has hurt the valuations of independent firms like Hightail.

    Advice to Management

    Find an innovative segment quickly to differentiate away from the pack.


  7. Helpful (9)

    "Hightail is floundering"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staff Software Engineer in Campbell, CA
    Current Employee - Staff Software Engineer in Campbell, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Hightail full-time (More than a year)

    Pros

    - Its in a hot space
    - They are desparate and will over promote to retain people.
    - Claims of culture

    Cons

    - The company does not invest in engineering
    - It is sinking, losing engineers and PMs everyday.
    - Top leadership is inexperienced and completely disconnected from reality. Hoping they can do some PR stunts and sell more software
    - Lacking a technical leader (new CTO is non-technical)

    Advice to Management

    If you are unable to stay grounded please get someone grounded and listen to that person


  8. Helpful (3)

    "Good Time to Join Late Stage Startup"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Director Business Development in Campbell, CA
    Current Employee - Senior Director Business Development in Campbell, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hightail full-time (More than 3 years)

    Pros

    I joined about three years ago, and a little over two years ago we got a new CEO, Brad Garlinghouse. Brad has done an excellent job instilling a strong culture that rewards risk taking and passion. The other senior executives brought on board have also been outstanding. There were some disgruntled employees who were let go after Brad's arrival. It's unfortunate some unhappy vocal workers can make more noise than the happy employees (who don't tend to post reviews). I have been at 6 startups over 25 years of which two went public. It's hard to find today a quality, late stage startup like Hightail with a high probability chance for IPO or being acquired. Fun, challenging work.

    Cons

    The pace of the company is fast with often long hours. However we are at the forefront of making the freemium business model work so picking up fantastic skills and lessons.

    Advice to Management

    Keep focusing on building out a distinctive, fun culture that rewards risk taking, team collaboration, and transparency. The company is refreshingly devoid of politics. With growth let's keep it that way.


  9. Helpful (5)

    "Great company. Great people. Great opportunity."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Marketing Manager in Campbell, CA
    Current Employee - Senior Marketing Manager in Campbell, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hightail full-time (Less than a year)

    Pros

    When I joined Hightail, I joined for the people, the role and the opportunity. I am pleased to report after almost a year into the role, I have no regrets. Hightail hosts an amazing team at all levels of the organization. It is a company full of very smart and passionate people - quite humbling.

    In addition, the management team is to notch and earnestly wants insights and feedback from the team. There is an open dialogue, regardless of level, which is very refreshing.

    Cons

    Like everyone in the space, we are trying to do a lot, and there are just not enough hours in the day.

    Advice to Management

    Great work. Focus is critical.


  10. Helpful (4)

    "Absolutely love this place!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in San Francisco, CA
    Current Employee - Marketing in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hightail full-time (Less than a year)

    Pros

    Most of the team is pretty amazing. The leadership team is motivated, very transparent and communicates more regularly with employees than any other company I've worked at - both small and large. There are offices both in the south bay (Campbell) and in San Francisco. The space that Hightail is in (cloud file sharing) is red hot at the moment which is exciting and I love my boss!

    Cons

    So much to do in a day and never enough time but I like being busy.

    Advice to Management

    Keep doing what you're doing and so glad that you're not afraid to get rid of the dead weight.


  11. Helpful (3)

    "Overall Positive Experience at YouSendit"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Leader in Campbell, CA
    Former Employee - Product Leader in Campbell, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Hightail full-time (More than 3 years)

    Pros

    YouSendit, now Hightail builds and delivers a much needed technology product suite focused on collaboration with files. They have a hard to match set of functionality that included electronic signatures and very strong Microsoft Outlook integration. While the staff has changed considerably since I was there, the team was a strong enthusiastic one.

    Cons

    Since that time, Hightail has put a new executive team in place. Focus on market expansion by extending the product line has seemed to stall. Growth has slowed and they are in a much more competitive market with entrants like Google Drive.

    Advice to Management

    Return to growth strategy and focus less on traditional brand marketing.


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