Hill+Knowlton Strategies Reviews | Glassdoor

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Hill+Knowlton Strategies Reviews

Updated January 31, 2018
183 reviews

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3.1
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Hill+Knowlton Strategies Global Chairman and CEO Jack Martin
Jack Martin
64 Ratings

183 Employee Reviews

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Pros
  • H&K hosts some of the smartest, most brilliant minds I have ever met (in 27 reviews)

  • Opportunities to work on a wide variety of jobs (in 9 reviews)

Cons
  • No work life balance if you're working as a consultant (in 19 reviews)

  • H&K as a result has suffered in retaining and winning business (in 15 reviews)

More Pros and Cons

  1. "Great company"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hill+Knowlton Strategies full-time

    Pros

    Great opportunity to growth and skill honing.

    Cons

    The company can be a little convoluted.


  2. "Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate
    Current Employee - Associate
    Recommends

    I have been working at Hill+Knowlton Strategies full-time (Less than a year)

    Pros

    -Great roster of clients
    -Nice people
    -Lots of opportunities to work across accounts and teams

    Cons

    -Communication can feel disjointed
    -Leadership changes have created some uncertainty

    Advice to Management

    -Keep working to improve transparency

  3. "Prefer not to say"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Hill+Knowlton Strategies full-time (More than 5 years)

    Pros

    Great team - some of the smartest people I've ever worked with, and passionate. Nice perks (snacks & coffee/tea, bagel Fridays).

    Cons

    Lack of strategic direction and willingness to give away work to clients. High turnover.

    Advice to Management

    Follow the advice you give your clients: Figure out what you are and work to be the best at that.


  4. Helpful (1)

    "Lots of Room for Improvement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Hill+Knowlton Strategies full-time

    Pros

    Working alongside great peers is the best thing about this agency.

    Cons

    With one US CEO sitting over two completely separate companies, everything about this agency is a complete mess. The agency has no identity and employees are continually given conflicting answers about future direction. As the size of the agency continues to shrink, the workloads get larger with no recognition as promotions/pay raises are few and far between.

    Advice to Management

    Stop trying to only please the US CEO and focus on the teams you manage.


  5. "Wish It Could Have Been More"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Dallas, TX
    Former Employee - Account Executive in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Hill+Knowlton Strategies full-time (More than a year)

    Pros

    Great colleagues, global network, amazing clients

    Cons

    Poor pay, very disorganized, lack of real promotion structure

    Advice to Management

    It's interesting to work for a company where there is something wrong but you can't exactly put a finger on it. H+K has pulled in some great clients and have some good people at all levels but something is broken. Maybe its poor pay and promotion potential which means you are constantly working knowing you will have to leave or join the client. Maybe its turnover at corporate management though I thoroughly enjoyed my interaction with Dallas leadership. Interacting with other agencies H+K seems to have lost an identity or at least a clear competitive advantage besides being established and having some good talent to draw upon. H+K has potential but as tough as it was couldn't wait to find out. Wish the people I worked with nothing but the best but this is a rating of the company and something is wrong.


  6. Helpful (1)

    "Obviously Going Through A Transition"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in New York, NY
    Former Employee - Account Executive in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Hill+Knowlton Strategies full-time (More than 3 years)

    Pros

    + The agency is going through a transition, which could be good and could hopefully bring the agency into the modern era
    + Since they never backfill roles, you will work on accounts and projects way above your pay.
    + Sometimes there are good opportunities and the possible potential to travel, but far and few in between.
    + The benefits and vacation are the only reason to come and stay until you find something better.
    + The new Cheers! Employee recognition platform is great, until you realize that after you spent 60+ hrs working one week and get 'rewarded' with points that have a 1/10 cash value .

    Cons

    - The agency is going through a transition, too bad the transition has been botched and the new US CEO has rubbed people the wrong way or hijacked clients and projects.
    - Overworked, underpaid
    - Most likely will not get a promotion no matter how hard you work, unless you + come back with an offer, and maybe they will match your salary.
    - You will not get a cost-of-living raise every year, unless you're a senior leader.
    - Hasn't won very many high-profile clients or projects recently, and senior leaders have said aloud on pitch day that they're not prepared...
    - Retention isn't that great, you either stay for years 10+ or less than 3.
    - Work/life balance is all work and no life.
    - Most of the clients are boring B2B or crappy CPG clients.
    - Office morale is abysmal. No one wants to be there and its obvious.
    - Global CEO Jack Martin is very stuck in the old-days and unwilling to come to the future.

    Advice to Management

    - Senior leadership really needs to step up and focus on bringing the agency into the 21st Century (or at least 20th Century...).
    - It is clear they are going through a transition.
    - Focus on and listen to your employees, they are in the trenches actually doing the work and not "speculating" on current trends or showing up occasionally.


  7. "A bit of a mess"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Hill+Knowlton Strategies full-time

    Pros

    -great experience
    -some great people
    -big network

    Cons

    -company identity is all over the place, not cohesive
    -very limited vertical movement
    -underpaid
    -overworked

    Advice to Management

    Learn how to manage up, down, and to the side

  8. Helpful (2)

    "Opportunities v. Work/Life Balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at Hill+Knowlton Strategies full-time

    Pros

    You'll get opportunities you wouldn't have elsewhere and will be trusted with responsibilities beyond standard account roles

    Cons

    You'll have limited work life balance and will bear the weight of responsibilities beyond your account role / experience


  9. Helpful (2)

    "Great People & Benefits; Lack of upward mobility"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive
    Current Employee - Account Executive
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Hill+Knowlton Strategies full-time (More than a year)

    Pros

    great people and camaraderie; extra benefits like work from home days and fitness reimbursements help to make up for lack of compensation

    Cons

    the next step is never clear; little incentive to go the extra mile; no bonuses or clear promotion/raise structure

    Advice to Management

    focus more on retention


  10. Helpful (1)

    "Stuck in the Past"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Hill+Knowlton Strategies full-time

    Pros

    Good pay and benefits. I started my career at Hill+Knowlton. It was a great launching point and a good place to learn the foundations of PR. They were obviously trying to get into the 21st century, but struggling.

    Cons

    It was very stuck in the old ways of doing things- there wasn't a lot of room for creativity. My boss's idea of creative was doing the same press conference format (literally everything the same) for various clients but with different messages. I also felt that it was very much a hierarchy- if you were entry level, you didn't have any input into ideas or anything for clients. You mostly feel like a cog in a machine there if you're just starting out.

    The processes at the company are so outdated. If you want paid media, digital, design, etc., you had to go through another WPP company or get another one approved, which could take forever and got confusing to work that way. There were also so many hoops to jump through when it came to credit cards and invoices that made work a lot more difficult to do.

    The entire time I was there, upper management was changing. There were constant shifts in leadership, structure, etc.

    Advice to Management

    Get it together- figure out how you want to structure the organization and give it more than six months before changing it. Also, try to invest more in entry level employees. There were some good programs starting out when I left, but I still felt like younger people weren't valued as much as they were told to be quiet while the grown ups were working. Give younger people a chance and maybe there won't be as much turnover.


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