Hillstone Restaurant Group Reviews | Glassdoor

Hillstone Restaurant Group Reviews

Updated October 18, 2018
325 reviews

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3.4
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George Williams Biel
154 Ratings

325 Employee Reviews

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Pros
  • "Good money because of the higher menu price point, with more consistency than most industry jobs" (in 31 reviews)

  • "Great money and made some friends that will continue even though we no longer work there" (in 28 reviews)

Cons
  • "They have no work life balance and they don't care if you do either" (in 21 reviews)

  • "Long hours, but fairly compensated" (in 19 reviews)

More Pros and Cons

  1. "Server Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hillstone Restaurant Group part-time

    Pros

    Great atmosphere and the managers will work with you to create a schedule that works for you. Work with a strong sense of team and everyone helps each other out. I don't think you could find a restaurant that pays higher tips.

    Cons

    Some shifts can be slow if its not busy season.


  2. "dajfj"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    good pay food learning wine

    Cons

    hard work life style long hours

  3. "Very team-based, detail-oriented work place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Chicago, IL
    Current Employee - Server in Chicago, IL
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Hillstone Restaurant Group part-time (Less than a year)

    Pros

    On busy nights, the tips are really great.

    It is incredibly teamwork oriented. Very little that you do is by yourself, for success everyone works together which fosters a cool community between the servers.

    Cons

    The management can be a little crazy - everything must be done a very particular way or performance is unacceptable.

    Can become high stress very quickly - you are expected to do a lot beyond the normal duties of a server to keep the restaurant operating smoothly.

    Advice to Management

    Management needs to trust the operations of the server. Many times they assume that we are not getting the work done that we need to, or that we are blowing them off when they ask for a task to be done, but the environment is very high stress and we are doing the best we can!


  4. "great pay; hard work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Atlanta, GA
    Former Employee - Server in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Hillstone Restaurant Group full-time (Less than a year)

    Pros

    set schedule; checks are taxed

    Cons

    It is a militant work environment

    Advice to Management

    N/A


  5. "Barback"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Hillstone Restaurant Group part-time (More than a year)

    Pros

    Great pay & flexible schedule
    Come in and come out not much to it

    Cons

    Work loud could get heavy


  6. "Great company"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hillstone Restaurant Group full-time

    Pros

    Well run establishment with a great industry reputation

    Cons

    Long hours with no overtime


  7. "Good place"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hillstone Restaurant Group part-time

    Pros

    fun but rewarding with some time

    Cons

    busy at times but not bad

  8. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Houston, TX
    Former Employee - Server in Houston, TX
    Recommends

    I worked at Hillstone Restaurant Group full-time (Less than a year)

    Pros

    Money is good
    Health benefits after 1yr
    Sense of team work
    Competent "vetted" employees

    Cons

    5 shifts a week mandatory.
    Company cares more about a Yelp review than their employees.
    Very corporate.
    Very clicky.

    Advice to Management

    Dont "mutually part" with your team members over an 3 star Yelp review.


  9. "Lovely company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook

    I worked at Hillstone Restaurant Group part-time (More than a year)

    Pros

    wonderful team atmosphere, always supportive work environment

    Cons

    Lots of strict rules, but totally fine if you're easy to adapt and learn!


  10. "Ugh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server
    Former Employee - Server
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Hillstone Restaurant Group (Less than a year)

    Pros

    The money is truly great.

    Cons

    Management does not care about you.


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