Hillstone Restaurant Group Reviews | Glassdoor

Find your next job here

Hillstone Restaurant Group Reviews

Updated January 17, 2018
274 reviews

Filter

Filter

Full-timePart-time

3.5
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
George Williams Biel
133 Ratings

274 Employee Reviews

Sort: PopularRatingDate

Pros
  • Can make great money as a greeter and they are very open to promoting from within (in 24 reviews)

  • Good money because of the higher menu price point, with more consistency than most industry jobs (in 22 reviews)

Cons
  • Also, work life balance may be hard to manage in the beginning (in 19 reviews)

  • Long hours, but fairly compensated (in 17 reviews)

More Pros and Cons

  1. "Great company and owner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hillstone Restaurant Group full-time

    Pros

    detail oriented, privately held. Wonderful company to work for.

    Cons

    not much room for flexibility. Upward movement limited.

    Advice to Management

    keep doing what you are doing!


  2. "Houston's"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server/Bartender
    Former Employee - Server/Bartender
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hillstone Restaurant Group full-time (More than 8 years)

    Pros

    Great company to work for. They don't cut corners and really put guest experience first. Great money and made some friends that will continue even though we no longer work there.

    Cons

    Tough training but it'll make you a better server out of it

  3. "Culinary Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Hillstone Restaurant Group full-time

    Pros

    Good pay and benefits for management

    Cons

    Absolutely zero creative freedom or individualism


  4. "Meanest Company Ever!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Hillstone Restaurant Group part-time

    Pros

    Good money, always busy, excellent food.

    Cons

    Abusive & immature managers, stressed & unhappy staff and demanding clientele.

    Advice to Management

    Treat staff as though they are human beings. You over-work us and treat us like animals.


  5. "Do not apply"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server/Waitress in Atlanta, GA
    Former Employee - Server/Waitress in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Hillstone Restaurant Group full-time

    Pros

    Food and pay is decent!!

    Cons

    Houston's Peachtree in Atlanta has horrible management. The managers are very rude and constantly yell. The environment is very negative. Lets not even mention that the company is racist! Training is also like boot-camp!

    Advice to Management

    Treat your black customers and employees better!


  6. "Restaurant Management Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Extremely immersive program that provides the intern with every opportunity necessary to excel in this position.

    Cons

    As a young professional, the hours are difficult in maintaining a social life, especially since they expect you to not hang out with any coworkers as you are technically their manager.


  7. "Waitress"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hillstone Restaurant Group part-time

    Pros

    Quality training, consistent expectations, good money

    Cons

    Long hours, it can be a high paced and stressful environment

  8. Helpful (1)

    "Great Concept If Given the Chance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server/Bartender in North Bethesda, MD
    Current Employee - Server/Bartender in North Bethesda, MD
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Hillstone Restaurant Group full-time (More than a year)

    Pros

    I love the "concept" of the Hillstone restaurants. Detail is everything. Ambiance, how bright and colorful the food is, the amazing service, teamwork, very particular hiring requirements, thorough training, server autonomy, I could go on. . .
    Usually great money. When the team work system works, and the culture is positive and fun loving this truly is an amazing job.
    Before reading my cons, please know that I still recommend working here if you GENUINELY enjoy hospitality, and you are good with not sweatin' the small stuff'.

    Cons

    In the year and a half that I have worked for Hillstone, more than 40 servers and hostess' have quit or been fired. It has been incredibly stressful on the entire restaurant being so understaffed. I feel I am constantly striving to help keep the dining room "afloat" and am emotionally and physically exhausted running circles to work the job of 2 if not 3 people. There are only a few people that seem to work as hard as what this job requires when we are at half employment capacity and I can't blame those who don't.
    Open zone doubles, are usually 12 hour days with barely a chance to use the restroom and never a moment to sit and eat.
    Not a big problem for me - but there are almost daily changes in regards to procedures, food presentation, menu items, appropriate attire/grooming, sometimes hard to keep up with.
    Despite not being publicly held, this is a very "corporate" feeling restaurant.

    Advice to Management

    I would never want to be a manager. I commend those who make it. It is a tough road, with more criticism than anything. My advice to management: when you finally become a GM or leave, take a whole week to yourself!


  9. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hillstone Restaurant Group part-time (More than a year)

    Pros

    Great pay and people. Loved working there

    Cons

    no cons that i can think of


  10. "Greeter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Greeter in New York, NY
    Former Employee - Greeter in New York, NY
    Recommends

    I worked at Hillstone Restaurant Group part-time

    Pros

    Very organized professional restaurant in Midtown
    Pay is great for a greeter
    They have a VERY detailed training and they ensure that you know your responsibilities before they put you on the floor.
    The team works with those who have busy schedules as far as needing a day off or making a switch. Especially because most employees are in school.
    They offer employee discounts

    Cons

    Rapid turnover in management.


Showing 274 of 281 reviews
Reset Filters