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Hillstone Restaurant Group

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Hillstone Restaurant Group

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Hillstone Restaurant Group Reviews

Updated Oct 23, 2021

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Found 684 of over 698 reviews

3.6
60%
Recommend to a Friend
76%
Approve of CEO
Hillstone Restaurant Group President and CEO George Williams Biel (no image)
George Williams Biel
264 Ratings
Pros
  • "Great opportunity to make really good money as a server(in 57 reviews)

  • "Great money, great benefits, great team(in 47 reviews)

  • Cons
  • "High demand, long hours, heavy plates, career advancement(in 35 reviews)

  • "poor work-life balance, not much room for growth inside company(in 34 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Hillstone Restaurant Group and is not affected by filters.

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    1. 5.0
      Current Employee, more than 1 year

      Amazing money

      Oct 7, 2021 - Bartender in Pompano Beach, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Amazing money, you will learn so much.

      Cons

      Little to no work life balance.

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    2. 4.0
      Former Employee

      Enjoyed it. High standards.

      Oct 23, 2021 - Server 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I enjoyed my time with Hillstone. The system is efficient and effective, if the team all abides by it.

      Cons

      They work management very hard. They can often favor catering more to guests than advocating for their own.

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    3. 4.0
      Former Employee, more than 1 year

      Hostess

      Oct 19, 2021 - Greeter 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Pay is competitive for this position and tends to be very consistent. Teamwork was really emphasized and help take the load off of any individual. Managers were also pretty accommodating scheduling wise when it came to coordinating with my other job.

      Cons

      At the time I was trained, it seemed like a lot more emphasis was put on a solid/consistent training program for servers but not necessarily for greeters. Also, manager turnover hurt communication somewhat. Lastly, this was just at my location, but the lack of greeters made getting shifts covered somewhat difficult.

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    4. 3.0
      Former Employee, more than 3 years

      Pays well, little praise.

      Oct 19, 2021 - Restaurant Manager in Los Gatos, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good salary and benefits and food.

      Cons

      Expectations are high and rules for dining are constantly challenged by guests. Finding the balance in standards and making guests happy while also making them angry is tough, only made more difficult by the fact you have to then defend bad guests reviews for said standards makes it nearly impossible to be a happy working at Hillstone.

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    5. 3.0
      Current Employee, more than 3 years

      Guest Driven

      Oct 15, 2021 - Server/Bartender 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You are in control of your income, the harder and more you work the more money you make.

      Cons

      Management is always changing, corporate is always changing things front of house with no reasoning.

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    6. 2.0
      Current Employee, more than 8 years

      FOH STAFF

      Oct 11, 2021 - Server/Bartender in Coral Gables, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      structure consistency networking gaining experience perfecting multi tasking

      Cons

      toxic work environment retaliation high expectations favoritism unexperienced management

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    7. 3.0
      Former Employee

      Lot of hours, good pay

      Oct 9, 2021 - Culinary Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good pay Good systems Learn how to run an efficient restaurant

      Cons

      Expected to work 70+ hours at least. Lucky to get more than one day off. Don’t care about you as a human being. Get moved cross country with zero notice.

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    8. 2.0
      Former Employee, less than 1 year

      Would not recommend during Covid

      Oct 7, 2021 - Server 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Decent pay 50% off Food Good communication during hiring process

      Cons

      Co-workers were dismissive of masks during peak pandemic--did not ensure a safe work environment

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    9. 5.0
      Former Employee, more than 3 years

      Team oriented

      Sep 17, 2021 - Line Cook in Miami, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good pay if your willing to work hard.

      Cons

      Nothing negative just know you have to work hard.

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    10. 5.0
      Current Employee

      Hillstone

      Sep 16, 2021 - Culinary Manager in Dallas, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The best training around period.

      Cons

      They will own you a .

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    Viewing 1 - 10 of 684 Reviews

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