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Hilti North America

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Hilti North America

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Hilti North America Reviews

Updated Jun 12, 2021

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4.1
86%
Recommend to a Friend
96%
Approve of CEO
Hilti North America Region Head and Chief Executive Officer Martina McIsaac
Martina McIsaac
147 Ratings
Pros
  • "Fosters a great work life balance(in 79 reviews)

  • "Great products and great reliability(in 53 reviews)

  • Cons
  • "promotional items paid for by account managers profit dollars(in 30 reviews)

  • "Little direction from upper management(in 28 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Hilti North America and is not affected by filters.

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    1. 5.0
      Current Employee, more than 3 years

      Account Manager III

      Jun 9, 2021 - Account Manager in Miami, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good Company, great place to work.

      Cons

      The salary is based on the experience or the agreement at the moment you start in the position.

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    2. 5.0
      Former Employee, less than 1 year

      Great company for training and getting a start

      Apr 12, 2021 - Account Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Phenomenal training, even during a pandemic - Flat organization means you get access to higher up individuals very early on - Proven processes and tools for salespeople to use - Ability to make your own schedule with help of manager to a certain degree - If you're willing to move, there is phenomenal growth potential - A lot of people have good tenure and are great resources, and most people are extremely willing to help other which is part of the Hilti culture

      Cons

      - Account manager position seems to work extremely well for people who come through the store or start there as their first job out of college - Territory is determined by some metrics that seem wonky. People end up with really tough territories or really good territories and that may make or break the experience with the company

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      Hilti North America Response

      Hilti North America

      Thank you for writing a review. We're happy to see you enjoyed your time with us and want to wish you all the best for your future career. We will ensure your feedback is passed to our leadership team.

    3. 1.0
      Current Employee, more than 8 years

      This place is not what it used to be.

      May 19, 2021 - Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Some of the people you work with are kind and willing to help. Martina is an amazing leader and she is the change we needed.

      Cons

      Too many brand new team members are being offered salaries that are higher than those who have been around for a while. The directors sit in roles and never move; which creates bottlenecks for career progression. Way too much drama in many of the departments. Leaders are rude and treat people poorly, but somehow get to keep their jobs - because “they’re global talent”. It is so demotivating. Definitely a game of favorites and the politics are becoming increasingly difficult to deal with. While Martina is absolutely wonderful, too many old school thinkers are driving the company into the ground.

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      4 people found this review helpful
    4. 2.0
      Current Employee, more than 1 year

      Deceiving to get you in the door

      May 27, 2021 - Account Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Decent work life balance. Will find some decent people in the organization willing to help you. Benefits are just good enough to keep you around for a little while.

      Cons

      As much as they say they hire from within, I have not seen this at all. Some clear management issues. I’ve seen a fairly high turnover rate and they will advertise a high retention rate. Ask a lot of questions about specific job duties. I found myself doing A LOT more then written in the job description!

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      2 people found this review helpful
    5. 5.0
      Current Employee, more than 10 years

      Caring and performance oriented culture

      May 24, 2021 - Director in Bethesda, MD
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Culture drives the organization. Purpose driven to make a difference not only in business, but also our local communities. Large company that has found a way to have a small company feel (hint, hint: it's the people).

      Cons

      Fast paced and ability to adapt to change is a must.

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    6. 5.0
      Current Employee, more than 3 years

      Great Company

      May 26, 2021 - Account Manager in Phoenix, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      promotion from within oriented (mostly if you're willing to relocate) development of people supporting people with resources that they need to get the job done

      Cons

      Positions only available in larger markets Highly dependent on local construction market situation

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    7. 4.0
      Current Employee

      Great Company, Could pay More

      Jun 9, 2021 - Store Account Manager in Honolulu, HI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great Corporate company that shows they care about their employees

      Cons

      Could pay better. Many changes in salary and bonus structure sometimes make commission confusing.

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    8. 5.0
      Current Employee, more than 1 year

      Finance Analyst

      Dec 22, 2020 - Financial Analyst in Plano, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The company values learning and improving processes to improve accuracy of financials. They are open to new ideas and provide the flexibility with time and scheduling to allow you to execute your development in the direction you would like. The team makes an effort to cross train all team members so all team members can fill as back-up in case of vacations/sick days. The PTO and benefits are great at Hilti! I never feel I am drowning in work and work 40-45 hours a week, out of choice to work extra because I love my job!

      Cons

      Advancement can be difficult if you can’t relocate because of the global attitude of the company. In hand with that, favor is definitely given to those from European countries for advancement before anyone else. Many people sit in their positions for 5+ YEARS with their outdated processes. It hinders the advancement of technology and efficiency at Hilti and many large processes are still handled with excel which is a major disappointment. Opportunity in Finance is very limited by what finance team you are on (given to feeder positions) and if you are lucky enough to have visibility with the leaders. Many people are looked over for projects and find It hard to get development opportunities in areas they want to learn.

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      1 person found this review helpful

      Hilti North America Response

      Hilti North America

      Thank you for your honest review. Innovation is part of our DNA and it's great to hear that through a constant approach of learning and development we're able to improve accuracy within the finance department. Thank you for your feedback, we will ensure this is escalated to our management team - thank you for always going the extra mile!

    9. 4.0
      Former Employee, more than 1 year

      Good company, happiness dependent of manager

      May 8, 2021 - Accelerated Leadership Program (ALP) 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Decent benefits, easy work week.

      Cons

      Being at the bottom of the totem pole, you can be used and abused by upper level salesman. Your space becomes their space, and their duties get put on you. Manager should protect and help you, but mine seemingly never was on my side with development/growth. He was numbers/metrics oriented, assumingely because his pay structure was metrics based.

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      1 person found this review helpful
    10. 5.0
      Current Employee, less than 1 year

      BEST Company I've worked for

      May 24, 2021 - N/A in Plano, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Environment Pay Benefits Work Life Balance Everthing

      Cons

      I really don't know what to put here

      Continue reading
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